I was really pleased with the level of service I received from Les. I had great communication from…read morehim regarding setting up of the appointment, the expected time of arrival (which was accurate), and the details on the issue I was having. He didn't offer to sell me anything and gave me his honest opinion on whether or not it was worth repairing or replacing. Simple and no fuss. His charge rate is fair and I received good value for the money I spent. I am happy to recommend Les's Appliance Repair and I will certainly call him again if the need arises.

Professional, very knowledgeable, and helpful. Les has fixed my older appliances with no fuss. He…read morerepairs rather than trying to sell you new appliances. Honest.

Justin recently installed our Bosch dishwasher and he did it in a very professional and Friendly…read moremanner. He took his time, explained the process and even did a few adjustments needed without hesitation or complaint to make sure this appliance fit and functioned perfectly. I highly recommend ASAP and would use their service installations again. Thank you Justin for a job well done. Roch and Mary

Dave was out today to install a new dish washer. He has beyond first rate…read moreservice. It's been awhile since I have had such excellent service. Thank you Dave and your company. Ruby Johnson

Placed my order on the web as requested at the store and paid for the part. No comfirmation of…read moreorder and nothing further. Called and was informed it had been ordered and would be in the next day. Nothing, 4 days later I called and was informed it had arrived 2 days earlier and they hadn't got around to letting me know. It's so much easier to order from someone a little bit more RELIABLE.

I have used Reliable for many years. We own rental property and have purchased many different…read moreParts from them. Today I phoned because my dishwasher was not working, they generously told me of three different problems it could be. They are my go to for parts and information. I am a woman and they gave me good service. I have nothing but respect for Reliable and their employees!

Zero Stars - Incompetent Work, Abandoned Job, $170 Stolen I…read moregave Chris TWO MONTHS to make this right before writing this review. He has ignored every attempt at contact. Here's what happened: Chris claimed expertise with LG dryers. He diagnosed a "faulty roller wheel" and charged us. After multiple texts over several weeks, he finally installed the part. The dryer was LOUDER than before. When I immediately pointed this out, he attempted a quick "fix," then abruptly announced he was having surgery and would send "another company" to finish the job. He literally bolted from our house mid-job, saying he had no time. That was months ago. No other company ever called. No follow-up. No response to texts, emails, or website messages. Radio silence. Here's the kicker: I took the wheel he removed to an appliance parts supplier. They found NOTHING wrong with it. Chris misdiagnosed the problem, made it worse, and then abandoned us. This wasn't a complicated repair - Chris was clearly out of his depth and either couldn't or wouldn't admit it. His complete lack of professionalism, accountability, and basic customer service is astounding. He took our money, damaged our dryer, and disappeared. We're out $170 with a dryer in worse condition than when he started. While I hope his surgery went well, he has no business operating as an appliance repair technician. This is either gross incompetence or outright fraud. Do not hire this person. You will regret it.

Hard working, highly competent and professional. Prompt service with good communication…read more Chris has diagnosed and fixed a couple of our appliances within the last 12 months. He'll let you know whether the appliance is worth fixing or should just be replaced. The honesty is appreciated. I highly recommend this company. Thanks Chris!

Well officially it's not really Quadra Appliances anymore as Shillion and his partner closed it 3…read moreyears ago. However they both still do repairs. Shillion is in his 70's and knows his business, very knowledgeable and energetic. My frig// freezer had quit and he found the culprit very quickly. The whole job took about 1.25 hrs and to my surprise when leaving at 9:30 at night he stated that he'd be heading to the bus. He likes the bus travel and the fact that it costs him little every month. An amazing man, very likeable and straightforward. My freezer/frig is 20 years old and he said if the compressor goes again then it's time for a new frig! I appreciated his honesty and his willingness to work in the evening ,as leaving my food outside in two coolers is a bit onerous to say the least. Also was a very reasonable price!

I highly recommend Shillon at Quadra Appliances- called this morning when an older stove in a house…read morewe just purchased stopped working. He actually took the time to troubleshoot with me, finding that the electrical panel was the problem, told me what to look for in the future and gave me a number where he could be contacted. We are overwhelmed by this service. I

I highly recommend this business. Ben was professional and kind. He took the time to explain things…read morewhen I had a question. Thank you Ben

From the owner: I have been working as repairs residential and commercial over 23 years read more

Super knowledgable and helpful staff (including a service guy who gave me great advice about my…read morestinky washing machine drum and a treatment to fix it for FREE)! The sales man answered all my questions patiently and had such helpful information about the best brands to buy and why and which ones to avoid (I wish I knew that before I bought my last fridge). As they described, they service machines and don't want to sell machines that are difficult to work on, or machines which the maker stops making parts for ! I appreciated the LOW pressure at Lansdowne - more an atmosphere of helpfulness. I wasn't ready to buy at this time, but would recommend them.

Absolutely the worst vendor possible. Orders take a month,…read moreinstallers are incompetent, remediation of issues non-existent. Do not engage with this vendor!