My name is Greg M. and I live in Lawrenceburg, KY. I began shopping for a new car due to my old car going into retirement. I knew I was looking for an SUV. I went to numerous car dealerships in search for my next car. Being in the hospitality industry, I knew how I wanted to be interacted with and treated. The people at Jack Cain Ford treated me as a guest of their establishment, as a person and "NOT" as a transaction. Everyone that I interacted with treated me like family. What impressed me most was that I was never pressured into a purchase. They "NEVER" once suggested that I buy a vehicle from them. JT Jones, the associate that I dealt with was very professional, proficient, and knowledgeable. Bill Kain was very welcoming and we talked about so much more than cars. As a matter of fact, 99% percent of the time the topic of conversation was not cars. During the final process, Lee Griffith made the paperwork enjoyable with warm conversation and a pleasant smile. I would like to truly thank each one of these individuals mentioned above for sharing their time and most importantly being genuine and good persons. Every car dealership and businesses in general should model their culture, after Jack Kain Ford's. One last thing before I end.....the moment that I was impressed with the most was the interaction that I had with Jack Kain. Though it was brief, he left a lasting impression with me. He was very humble, appreciative, and wanted to know about me. This one experience will always bring me and others back to these wonderful people and this warm and friendly environment. read more

About a week ago i visited Jack kain ford. I was met by Lt Jones a sales person at kain ford. I had a 2016 f150 i bought there and had purchased 3 other new vehicles there and i was lntrested in a new ford maverick. I found what i wanted to trade.the trade was to my liking. i saw a military 500$ discount. I was told i did not get this as it was only for active duty. as a 16 year vetran and 90% disabled i thought i should get it also. we completed and closed the deal and i was pleased with jt as my sales person. I got home and thought about it, i wrote a negative review. Jt and the general manager called to inform me it was a program by Ford and neither jt or kain ford had no control over this discount. I admit i was hasty in my revue.I can not undo what I said.but i can admit i was to hasty and wrong in my revue. jt and kain ford was 100% write.I wish to admit my hasty revue was uncalled for and incorrect. and i will be a jt and jack kain customer and invite all my friends and neighbors to visit and buy from a fair and reasonable dealership with fair and reasonable staff. ps some times it is hard to admit a mistake but needs to be done. I wish everyone to read and forgive my mistake may god bless everyone sam beck perryville Ky Owner of a maverick from jack kain ford salesperson JT thanks for reading read more

We were rear ended in our 2010 Ford Taurus which ended up being totaled. We started looking around in our aea and found a few , but kinda felt pressured. Our son suggested we look in Lexington and found Jack Kain Ford. Ashley got our name and info off the internet and set us up with Max Andreoni. He treated us like family from the very beginning. David Griffith was great also. He wanted to meet the couple that came from Louisville to their dealership. He really seem to appreciate it. After we found the SUV we wanted, we told them as soon as the insurance money came in, we would be back. We met the dealership dog when we came back and he made us feel welcome just like everyone else. The business manager was Lee Griffith and she was great. She explained everything to us so we could understand what we were signing. We never felt any pressure from anyone here. There were never any hassling phone calls like with some other dealers. I am so glad we drove the distance. We found exactly what we wanted and no one tried to get us to buy something bigger or better. I will recommend to any one wanting a Ford and great experience to go to Jack Kain Ford. read more

I found a car on the webpage and completed the online form and had a response almost immediately. I asked if there was wiggle room in the price, because my 17 year old daughter didn't want to spend more than $5000 and the asking price was slightly higher than that. Amy was able to get the price down a bit, even though the vehicle was a back row Joe car. Amy hooked us up with JT who had the car ready for us the next day. When we arrived, another person was test driving the car and was interested, but JT asked if my daughter could make a decision first, and they allowed that. My daughter loved the car and was able to buy it with no haggling, because that was taken care of the day before. JT did have two other vehicles in her price range but was open and honest with us that the car she ended up with was better than the others. My daughter wasn't interested in those other vehicles anyway. She wanted a smaller car with decent gas mileage. She's had the car for a few days now and absolutely loves it. it's a fun little car to drive! I will definitely return to JT when I'm ready to buy another vehicle. read more

I cannot say enough good things about this group of folks that I worked with. I suffer with a disability. That disability will flair up if I am pressed, made to feel uncomfortable, or just asked too many questions in a row. I actually have a tough time going to the Dollar store. But Caleb, our salesmen and Ashley, their Business Manager, as well as a number of others that bounced in and out over the quickest purchase I have ever made were GREAT. I had no issues except one that was caused by my phone, and they helped me put that to rest. If you are looking for a car and like the idea of family service I would recommend Jack Kain. I had spent several months researching pricing on the web and their pricing was in the ballpark and what they gave me on my trade in was fair. I cannot say enough good about these folks. Things like this are very difficult for me and my wife, (she worries about me), but they made it almost easy. My wife and I are pleased with the car. Also have to thank God for a blessed experience. He set the tone. read more

My granddaughter just bought her first car. We went to several dealers, starting with Jack Kain... And Ending with Jack Kain! I could name a few of the other dealers, who disappointed me greatly, but this isn't about them. Let me just say that not one of the other owners walked right up to us and said "Thank you for coming in, we are so happy to see you!" and remembered our names when we came back in. Our young salesman, Caleb, was outstanding! He stood out in the rain and chill wind with my husband (they let me stay inside where it was warm) and pointed out all that he knew that might be of interest, never once pressuring us to look outside her price range. It was three days before we went back to look at the car again and they greeted us just as warmly as the first time and worked with us to put her in the car of her choice. To quote Douglas MacArthur "I shall return!" the next time I am in the market for an automobile. Thank you, Caleb, Bill, and Matt for working with us and making buying a used car such a pleasant experience read more

How do you purchase a new vehicle and adopt a family at the same time? Go to Jack Kain Ford in Versailles, KY. In the past, I found out quickly that going to car dealerships can be stressful, exhausting and sometimes intimidating experiences....until I went to Jack Kain Ford. From the minute I walked in the Jack Kain showroom, I was welcomed - WITH NO PRESSURE - by the most friendly, kind and knowledgeable staff. My saleperson, Luann Campbell, took the time to sit in my new Ford Escape Titanium and explain every feature in detail and program the necessary Sync features for me. Bill Kain was so welcoming and they both made me feel confident that I made the right decision with this investment. I also commend Mark Morford for his expertise in the financing and warranty process. The entire Jack Kain staff genuinely thanked me for my purchase as I left with my new Ford. If anyone is interested in purchasing a new Ford vehicle, I couldn't imagine going anywhere else. Best decision I could have ever made! read more

I could not be more pleased with the service we received at Jack Kain Ford. We were looking for a car for our daughter in college. Other dealerships we visited treated us "less than" because we were not buying a brand new car or spending a ton of money. We found a perfect car online at Jack Kain on their "Back Row Joe" lot and when we showed up to look at it, we were treated with the upmost respect and kindness. Our salesperson, Greg Donahoe, was fantastic and made us a great deal on the car. We paid cash and the final paperwork took less than an hour. While we were in the dealership making the purchase, Bill and Bob Kain both took the time to come by and talk to us and genuinely thanked us for our business. This business is top notch and we will be back. Little did those other dealerships know...we are in the market for a much nicer car for us to drive in the very near future! Guess who will be getting our business since they took such good care of us on the smaller deal...Jack Kain! And not them! read more

WE hadn't really planned on buying a different vehicle, but I noticed the Blue Escape out front at Jack Kain Ford when I was picking up my husband after he had dropped off our F150 which we had also bought at Jack Kain Ford for an appointment at Quick Lane for a general maintenance check up. We went back on Saturday morning and Nik Vinn was outside and immediately got the keys for the Escape for us to take a test drive. I loved the 2012 Blue Escape but the attention to detail really was just as impressive as it was when we bought our basically new F150 in 2014. They gave us a fair price on our 2004 Ranger for a trade in on the Escape. We have always been very well pleased with Jack Kain Ford and are so glad that we could purchase yet another vehicle from the dealership. Should we ever be in need of another vehicle you can be sure we will head to Jack Kain Ford. Thanks again to Nik Vinn and everyone at Jack Kain Ford that was involved in this great experience. Dar and Gordon read more

We recently bought a car from Jack Kain Ford. This was our first time to do business with them. I checked their website to see if they had a particular model we were looking for and indeed they did. I was fortunate to get Nik Venn when I called and asked for a salesperson. Nik was a delight to do business with. He was there to show us the MKX, point out the options and answer our questions. He was always there to help but at no point in the process was he pushy. He presented the product and allowed us to make our own decision. The business manager, Lee Griffith was very helpful, also. She was highly organized and fully explained each and every document we signed. Everyone we had contact with at Kain Ford was friendly and made us comfortable. We were very pleased with our experience at Kain Ford. Thanks again y'all. read more

I lived in Woodford County for 30 years and bought several cars and trucks from Jack Kain Ford. I have always found them to be fair and honest with me. I have aggressively argued price with several salesman some of them with the last name Kain over the years. I moved to Shelbyville 4 years ago and I came back to Jack Kain to buy a car 2 years ago and recently a F-150. I have always been very happy with the service I have received. The last 2 times I purchased with Kain Ford I have to say they were awesome. Even in the middle of the virus crisis they went above and beyond making sure everything was perfect. I could trust they were following the virus guidelines to the letter and was very comfortable making my purchase. I would recommend them to anyone. read more

I was shopping for trucks recently and ran across one from Jack Kain Ford on line. Contacted them through the internet and was responded to, quickly by Joy in internet sales. She talked with her sales manager Matt and we came to an agreeable price. I was coming from out of town, and since Joy was internet sales, she set me up with Max in sales. Max was "great". He contacted me when I was on my way to the dealership and told me he had the truck warmed up and ready to test drive. After the test drive the service department took care of a few issues I had and we made the deal. Beautiful truck, excellent response by all at the dealership. Professional in every aspect. Highly recommend Jack Kain Ford. read more

I purchased a vehicle during the COVID-19 pandemic. I thought the pandemic would affect the purchasing process but it did not whatsoever! Max stayed in contact with me via phone (text), they had the vehicle sanitized and ready to go when I arrived, I was able to test drive the vehicle on my own at my own pace. Once I got back from the test drive Max text me all the numbers and I was able to complete my purchase contact free! Lee then called me and explained in detail the paperwork. Even though the whole process was contactless Max & Lee were still there with me via phone the whole way through answering any questions that I had. I love my purchase and will most definitely be back in the future! read more

We had a Great experience buying our used 2017 Titanium Escape from this dealership. It was well worth the drive from Bowling Green, KY to Lexington to buy our Escape. I located the dealership on the internet & took a chance on calling them. Glad I did. Our salesperson, Mike Flaugher, was wonderful. Prior to driving to Lexington Mike and I had several calls and he understood what we wanted on an Escape. He had two of them on the lot and sent us vidoes of them. We were given a good trade in on our 2014 Ford Flex Limited. Our loan officer, Lee Griffith, was so nice and had a good knowledge of the type of car loan we were wanting. Thanks Lee. Thanks Mike. read more

From the moment I stepped on the lot, the salesman working were so enthusiastic and happy to work with me. Nik Venn helped me select my new car and he was extremely helpful and just as genuinely excited about finding me a new car as I was. He had answers to all my questions and if he didn't, he went out of his way to get them. I didn't sit around waiting like most car places make you do, they were upfront and honest about everything they could offer me and worked with me to get within my budget. I will definitely be recommending Jack Kain Ford and Nik Venn to everyone I know needing a new car. They made me and my family feel like their own family. read more

My wife and I chose Kain Ford to purchase a quality used car, after we had received continuous excellent experiences with their service department. When we arrived yesterday morning to begin our search, we were fortunate to be greeted and served by J.T. Jones. He was professional, personable, put us completely at ease, and truly made us feel that our needs being met was the most important thing to him! The entire staff was responsive, informative, and everyone made us feel welcome. We were completely satisfied and would highly recommend you give Kain Ford, and especially J.T. the opportunity to serve you! Outstanding place! read more

My experience buying my 2018 F-150 was the best I could have hoped for. This was the easiest, no pressure experience I've ever had buying a vehicle. I was given all the time I wanted to decide which truck and package were best for me. I told them exactly what I was looking for and they found me the perfect vehicle. The numbers were clearly explained and everything was transparent. I've owned many different brands, but after this experience, I can only see myself buying Fords in the future. Luann, Bill, and Mark were a pleasure to work with and I'd recommend them and Kain Ford to anyone. I even got to meet Jack Kain himself!! read more

I was working in the yard and didn't look very nice but had to run an errand so my puppy and I went, and while I was out stopped by the Ford dealership in Frankfort to look at a vehicle. the salesman made me feel very un-welcome. I left there wondering why he didn't like me. i drove on to Jack Kain Ford, I had the opportunity to Meet Caleb one of the sales associates. I told him what I was looking for and he happily showed me what he had available. He never once tried to SELL me a vehicle, he allowed me to purchase a vehicle asking questions and moving along at my own pace. I am thankful that i ended up at Jack Kain Ford. read more

We bought a used 2009 Ford Ranger from Jack Kain Ford. It was a most refreshing experience. The main lobby was quiet and relaxed, and the sales staff were friendly and exuded a "no-pressure" vibe. I had previously looked at a similar truck for a similar advertised price at a large dealership in Lexington, but found that once they had you in the door they tacked on very large processing fees. Not so at Jack Kain: the actual price for the truck, including taxes and everything, turned out to be almost exactly the same as the conditional price they quoted online! And the truck itself has been great so far. read more