It's always a pleasure doing business with Fleet Doc! I went in with a screw in my tire, came out…read morewith a patch! Most places try and sell you a tire. Not this place. Fair and honest. Go check them out!!! Give them a try. You won't be disappointed!

They were able to get my vehicle in right away. The guys were great and they had it done in a few…read morehours.

They are really good people and very easy to work with. They have very good prices and love to work…read morewith people on the down payment. They also have very nice cars and well worth the money you will be spending with them. PLEASE GO AND CHECK THEM OUT Son personas realmente buenas y muy fáciles de trabajar. Tienen precios muy buenos y les encanta trabajar con personas en el pago inicial. También tienen autos muy buenos y bien vale la pena el dinero que gastarás con ellos. POR FAVOR VAYA Y VER LOS

I have bought over 25 vehicles from Paradise over the last few years for business and personal use…read more They have an amazing selection of Cars and SUV's and if they don't have exactly what you want they will find it in only a matter of a couple of days. I can't say enough about this Company. Always the best price and always very pleasant buying experience. Rod and Alan are awesome.

I contacted Rod to buy a 2019 i8 they had listed for sale. I was also told their price was firm and…read morenon negotiable. I was told it was in great shape and had 95% tread on the tires. My insurance requires a PPI (Pre-Purchase Inspection) to be done prior to insuring it. Well.....I had it done and the car was a POS. Tires were mismatched and worn, then Ron dropped off "new tires" (have text from Rod) they were also mismatched and worn, the inspection found severe damage under the entire car (front to back), and there was 7 check engine light warnings as well. Needless to say I did not buy the car and would WARN anyone from buy this i8 from them.

This is a review for the service department - we have not purchased from here. We get our 2019…read moreChevy Volt serviced here. Pros: - Excellent customer service. If you have an issue and express a concern to them, they will make honest efforts to solve it for you. They are always professional when speaking. They use a text service to keep you updated and will even check in on you after you've taken it home to make sure you're satisfied. - Quality work. They know what they are doing and will solve your problem. Cons: - Expensive. Yes, car service is expensive in general, but they are probably still on the higher end for cost, but I guess that's the trade off for knowing you're getting work done right - Busy. They take in a lot of vehicles and aren't always quick returning your vehicle. However, when we had an issue with a vehicle taking longer than expected, we talked to the tech and he got it expedited.

Was told to have my car at the dealership first thing in the morning for a minor maintenance brake…read moreline flush. Also asked if they could take a picture of the bottom of the car as i had just purchased it. Arrived prior to opening and waited until the doors opened and dropped car off. Sent a text at 8:05 AM asking about adding another service to be performed. Did not receive a response until 1:26 PM stating that they had an issue with the prior car and it put them way behind. Told them to keep the car until the next day. The following day at 8:58 AM received a text stating that they were almost done with my car. I replied with a "thank you" and asked if they had remembered to take a picture of the bottom of the car. Response at 12:11PM was he didnt know and he would check. Asked if they could let me know and verify the car was ready to go. 2:30PM received text car was ready. Again asked if they had taken a picture of the bottom of the car and the reply was they did not. 1. If you cannot perform the requested service on the same day, dont schedule the car for that day. I have access to another car, most people do not. 2. There were plenty of service advisors there but apparently i was only able to deal with one person. There should be a better game plan than that especially since my advisor said he had a doctors appointment foe half the day and that was apparently why the picture did not get taken 3. If a customer requests something and you confirm it will be done, write it on the work order or do it yourself to make sure it gets complete. 4. No discount on the current service or any future services were offered even though they had dropped the ball pretty bad. At the very least I would have offered something for a future service just to regain the customers trust. I will never recommend anyone take their car to this dealership for service much less ever take mine back. Due to this service experience I would also never purchase a vehicle at this nor any other Rod Hatfield dealerships.

Got my daughter in right away to fix a window that would not roll up! Could not be happier for the…read moreimmediate help, and amazing pricing!! Will definitely be back for all of our auto needs. Thank you!!

From the owner: Great Car Inventory | Budget Friendly | Full Service Auto Repair | Oil Changes | Brake Repair |…read moreWalk Ins Welcome | Trade Ins Accepted

I have never had a good experience here. The service department seems extremely disorganized, costs…read moreastronomical rates & has poor execution as well as poor communication. I will never bring a vehicle here for service again. I will drive to Richmond or Paris if necessary, because I will not come back here.

AT MINIMUM KEEP YOUR WEBSITE UP TO DATE ON INVENTORY, ITS MAKING YOU LOOK BAD IN THIS REVIEW. I…read morewill say I didn't buy anything from them. I'm 3 hrs away, they had several car listed on the website that were available and I was interested in [the sale price listed] and I had cash to purchase IT [NEW}. I get there and none that were on sale, that was listed on the website were available. They sold the them all the day or two before was the answer.... LOL OK.... And as of today they are still HAVE THEM listed for sale 2 days after the fact I was there, telling them about it being a problem... so this is why I'm leaving a review to caution others. A LITTLE BAIT AND SWITCH ACTION HERE I THINK. So I drove 6hr round trip for nothing. Caution--- call and make sure they have what's listed on line FIRST or have what your looking for on the lot. Here is where it gets good... Also I found a car similar but a different color, had the same options as the other listed, other than the color, same sticker price and was 4k more on sale, LOL. they play the numbers game... caution doing business with this approach. I haven't purchased a new car since 2019 and apparently it has changed.. I have purchased multiple MANY new cars over the years [lets say around 15 to play it safe, so know what I'm doing and know what to expect] and glad to say I have never delt with THIS stuff before... all the added fees of non scene , plus---$850 to do paperwork selling you the car,,. LOL and $150 to get title paperwork to the title office. $1000 bucks of your hard earned money for them to type up the sale of the vehicle, or for them to get a loan for you that they are going to make money on anyway,... [sign me up for that job,lol ]... CAUTION-- think about this before you sign the line... just an extra $1000 for them to do there job selling you a car. weeeeee and if they help you get that loan- you might just be paying them a percentage as well on that loan... ill caution you now... yes they do it. I guess I'm old, or maybe more wise with my hard earned money. Why has it got so difficult to even purchase a car? it can be SIMPLE--here is the price, haggle a little , make a deal, buy it, add the government tax gift, and that should be simple to do, give few bones to get the paperwork done[but a 1000 bucks] wow...... but nope... we got added fees, Add wax, add extended warranty, add for washing, add for that new car smell, add for looking at it cross eyed... add, add, add... and add more stuff... lol OH I ALMOST FORGOT-- HOW WILL YOU BE PAYING FOR IT? HOW LONG YOU WANT TO PAY FOR IT?... IT'S EASY------- JUST TELL ME WHAT YOULL TAKE FOR THE CAR!!!!!!!!!!!!!!!!!!!!!!!- OR I MAKE THE OFFER TO THEM.. THEN GO FROM THERE. THEY HAVE THESE OPTION THROWING THEM AT THE CUSTOMER TO GET YOU CONFUSED-- JUST TO FIGURE HOW THEY WILL STEAL MORE MONEY FROM YOU.. CAUTION... AND YUP BEFORE YOU KNOW IT ,YOUR PAYING 4K MORE FOR THE SAME CAR. NOT ME.... GOOD LUCK... THE SALESMAN SAID ALL EVERY DEALSHIPS DO THIS, WELL I GUESS I WONT BE PARTICPATING TODAY, JUST BECAUSE EVRYONE ELSE DOES IT. . LOL HEY THEY MAY BE GOOD PEOPLE THERE AND ON THE UP AND UP, BUT SOMETHINGS IS DEFINATLY WRONG WITH WHAT I EXPERIENCED. PLEASE BE ON YOUR TOES AT ANY DEALERSHIP IF THEY ALL ARE DOING IT LIKE THIS... WELCOME TO 2026. SO CORRECT AND REMOVE THE CAR FROM ONLINE, WHEN THE CAR IS SOLD. DO YOUR JOB, apparently the $1000 bucks extra fees didn't pay this guy to do his job in removing them from the web.... Maybe create a new fee for that!

Even with all the snow and covid the employees here were very helpful. I told them my price range…read moreand they had me vehicles ready and waiting to look at. They made the process so easy and quick! I highly recommend going here if you want a quality vehicle that don't break the bank!

Very good people to deal with they will work with you. I highly recommend them to anyone .they are…read morevery down to earth. I got a BMW from them and I love it .thank you tri city

Lexington Carmax is similar to Lexington itself...a less vibrant, less efficient version of its…read moreolder cousins in other cities. Carmax itself is a wonderful company that I have dealt with many times. The ability to browse the lot and enter any car is really helpful, and the fact that the salespeople don't pressure you is amazing. However, Lexington kind of drops the ball beyond that. First of all, the location isn't ideal. It's insular, and far from any highways. This means when you test drive a car, you don't get any experience driving over 45 mph, so you never get a feel for how the car handles at higher speeds. This isn't something that can be helped, and is one of the design flaws of the city itself if we're being honest. However, something that can be changed is the length of the test drive route. It was disappointingly short, and I ended my drive feeling like I hadn't gotten to know the car at all. Beyond geography, the sales staff that I worked with in Lexington were a little less helpful and personable than staff at other locations. They were unable to find a car in the system that was on the website (what? Maybe they had a good reason like the website is slow to reflect inventory, but nothing was ever explained to me other than "I can't find it"), and they were generally slower and less helpful than I have experienced before. I placed a hold on a car, then found a better one elsewhere and forgot to tell the salesman that I had been working with. It took me a couple of days to realize that he had neglected to follow up with me and try to get a sale before the hold ran out! For some this may be a good thing, but I was unimpressed. Overall, I would recommend the Carmax company to anyone. But, more specifically, I would urge anyone in central Kentucky to try and make the journey to Louisville if you can. The staff is more attentive, the lot is much bigger with a wider selection, the location is right by the interstate, and the test drive route is much longer. Sorry, Lexington, but sometimes mid-size city charm just doesn't cut it.

I am on my second car from Carmax. I should have learned my lesson the first time but didn't. These…read morecars sit for years sometime before they are sold. They give a short inspection but they don't want to know what the problem is cause then they would have to fix it. The cars suck, the financing suck save yourself the trouble and go somewhere else. Only 5 more years of payment on this POS, fingers crossed it make it half the time.

Awesome 2014 Ford F350 Cummins, so pleased with this truck! Especially with the great low price…read morethat they gave me, couldn't find a better deal anywhere else, so pleased with my first diesel and without any damage, super clean, new tires and perfect service!

From the owner: Our Business Specializes in Connecting with our customers to determine the right car for them! Our…read morestaff is friendly and care about every need of our customers.