shelby and mary and very rude in the drive thru slammed the window on my brother and gave us no napkins or sauce and then our drinks literally had stickers on them couldn't even drink then all the way because it stuck to the can wouldn't peel and othe paper everywhere and adhesive every sip literally rude to customers for absolutely no reason.will be talking to HR read more

Jack in the Box - why is there door dash bag stickers on the drinks? - Fast Food Near Me - Tucson, Arizona

This Jack in the box is listed as 24 hours. I went there at 10 PM on 7/23/22. There were roughly six people that I could see in the building, all in uniform and multiple with drive thru headphones on. I sat at the drive thru speaker for a few minutes before I pulled up to the window. When I pulled up to the window one of the women working there held up a finger at me through the window as if signaling for me to wait. A man then opened the window after another minute or so and told me that they were "not serving customers because they were understaffed" While six people stood there looking at me. If this business is going to literally refuse my money, I'm not going to try and go there anymore. It's an absolute waste of my time. I went to McDonald's instead and was greeted with quick and friendly customer service. Jack in the box should take some lessons from them. read more

This morning, I was on my way to work and it had already just been a sucky morning so I decided to stop at Jack-in-the-Box for a little pick me up and get some breakfast. I pulled up to the window and was instantly met with such a kind voice. I feel like I could literally feel her energy through the microphone. She was so nice and so upbeat and it really just completely turned my mood around. I'm pretty sure her name was Dawn. I never write reviews, but I just wanted to let her know that she made a positive impact on my day today, as I'm sure she does many others. read more

Unprofessional, rude and disgusting food. Worst ever and that's saying something won't answer phone for wrong order and nasty attitude unbelievable! read more

Everything here was sticky and dirty. The only thing worth ordering is the tacos. Get me to go. In the drive thru. read more

Jack in the Box - Jr bacon cheeseburger and a taco! - Fast Food Near Me - Tucson, Arizona

I've been coming to this Jack in the box for years. Usually go through the drive through but today I got out because my kid was hungry and we had to kill time I always get either a chicken sandwich or the two tacos off the cheap menus. Never expected anybody to be over the top for me. Today I came in and was greeted by Rojelio with genuine kindness and I noticed him being the same way with every person in the place. He had a sense of urgency to get everyone what they needed and used words that I would expect from a 5 star restaurant. I hope they keep him for a while. read more

Muy buen servicio me entrega la comida rápido

We're from California and have never had a great experience from a Jack in the box like this one! Ismael was super nice and for the "long" wait (which was only a couple of minutes let me tell you!) he gave is extra fries and an extra egg roll! At the end he asked us if we liked the food, which almost never happens at some fast food places. We were pleased! Only bad thing was bathroom didn't have toilet paper and might need some cleaning but for eating we recommend! read more

i love jack in the box i am a fan but my whole order was wrong for my uber eats order and it was not a busy time for them it was in the middle of the night and they messed up both of my items. but also i've been to some other locations and it's just not as good as it used to be i wish people would serve food they would want to eat instead of being so careless. i'm not surprised anymore with my favorite places. this was one of those once in a blue moon, but not anymore. i would recommend mcdonald's read more

Bonus JackBreakfast Sandwich are my favorite sandwiches. I love eating at Jack n the box.

Just got home and noticed half our order is missing. Wasn't even that busy and waited forever in line. Just tried calling but no one answered. Very disappointed and frustrated. read more

1055 n park in Tucson. I ordered a large coffee which was just above room temperature. The girl behind the counter talks so low you have to read her lips. Even though She was wearing gloves, she was afraid to grip anything firm enough to actually hold on to it. She drop my change all over the counter, and barely served my coffee without spilling it. If you're a germaphobe get a job where you don't have to interact with people. read more

Visited after a long night and the worker traye was amazing , gave great customer service and made sure we were as happy as could be with our order !! read more

it said it was open and we went there and they told us that the lobby was closed once we went through the drive through they came out and said a tree fell down and that they couldn't serve us read more

Honestly this is probably the best jack in the box I have been to. The employees were all friendly and super nice and very customer service like. I think my cashiers name was Amanda, I didn't catch the cooks name but he was so nice as well. Food was super fresh and good! read more

The meat lover burrito is expensive and small. However I like it so yeah. There's the 3 stars. 2 stars off for the above two reasons

This is the place to go every time you have a craving for burgers, tacos, and breakfast food! It's delicious and they have good and fast customer service! My two favorite places are the Jack In The Box at the corner of Oracle Rd and River Rd, also the one on First Ave and Wetmore! They are open 24 hours, and I love their food! Give it a try, you won't be disappointed! read more

I went in for a sirloin burger and a salad. They did not have any sirloin burgers, so I got a fiery chicken sandwich, which didn't have the grilled onions. My salad didn't come with the croutons and dressing package. The chicken on the salad was very small, and cold. The fries we cold as well. I only live a block away, so there is no reason the food should have been cold when I got home. When I tried to comment online the comment page failed after a few pages. I then tried to call in the comments to the number listed on the receipt, it would not let me leave a comment because I had started the online comment. The message system gave another number for customer support, and when I called that number it just rang busy for half an hour. They clearly don't care about customer feedback. I used to be a Jack in the Box promotions person, and was Jack at store grand openings. Stores like this bring down the whole chain. read more

If you bring back the Bonus Jack you can keep this five star review. If not, you can't keep the five stars.

Nicest staff, clean, fast service, best Jack in the Box around. Servers actually smile and seem to care that the food is good. Food is served hot, and orders are correct. Will always come to this one. read more

Hello, I'm the Critic Guru! I've been there and I've done that. Today I would like to review my recent visit through this Jack in the Box Restaurant's Drive Thru. [Critic's Blog #181: June 28th of 2014 at approximately 1:38 P.M.] it was a rather warm... (no, no, no) .. it was a living oven outside as I inched towards the intercom, Finally as I arrived I was greeted rather quickly by a professional & friendly lady named Diane. She suggested I tried a Jalapeño Ultimate Cheeseburger but unfortunately I declined the offer because I saw my one true love on the menu.... The Ultimate Bacon Cheeseburger! ! (With a side of Tacos!!) As I ordered the combo I was offered the option of Curly or Regular fries (which I have to admit I was a bit surprised because the "other" guys want to have it their way, but at Jack in the Box I can truly have it my way.) After I finished my order she confirmed my order and I was all set. As I pulled around the corner I was yet again greeted by Diane at the window, she quickly processed & finished my order and within minutes I was out of the Drive Thru with my order correctly made. This Jack in the Box location is, if not THE BEST company restaurant I have visited. I will definitely return soon and this time I might just spice it up a bit with their "new" Jalapeño Ultimate Cheeseburger! read more

Jack in the Box - Jack I. Box - Fast Food Near Me - Tucson, Arizona

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What a diffrence from the campbell location this place is by far the best ive been to between the two

i went through the drive thru on july 05 to get a breakfast sandwich. i was cashed out by noel s and he also brought my sandwich to me in the parking lot when it was ready. i want jack in the box to know what a kind and professional employee he was. he was courteous, polite and attentive as he interacted with me. i only hope you are aware of what you have with him as an employee and treat him as such. read more

Great service, great food, and friendly employees. The manager, Annmarie, is always looking to satisfy customers and an employee, Layla, keeps helping me with my allergy restrictions and getting good food. Best Jacks I've visited. read more

My boyfriend and i usually come here during the over night shift and we always experience awsome customer service and the food is always hot and our order has never been wrong. Tonight the women in the drive thru name was Nina and she has amazing customer service every time! She is always polite and accurate! We came a few times during the day shift and had a bad experience every time. So we will be sticking to the over nights! read more

I went to the drive through today and found the people to be very pleasant. My food was hot and Ice tea cold. I would definitely go back again :) read more