WOW, GREAT CUSTOMER SERVICE... FRIENDLY STAFF, Clean Jack in the box... The food was well wrapped up... and good... plenty of parking space.. read more

Went to eat at the dining room had a horrible time there. The food was awful the experience was bad. The person at the front was on his phone the whole time (have a video). would not help anyone. Had to use the kiosk to order. Most of the food options were not on the kiosk. read more

bad customer service the guy that took our order was not normal. He gave me the vibe that he is high and then they proved it to me by giving me the wrong items. missing french fries, and giving me the wrong chicken burger and then they had to park me to give me my food not recommended. read more

One of the best Jack's I have been to. Consistent, solid drive thru service and quick. Keep up the good work and please don't ever run out of Tacos -) read more

Jack in the Box - Skip the $5.79 popcorn chicken. Love me some Jack but this was highway robbery -) - Fast Food Near Me - Saint George, Utah

Traveling on a Sunday. I can't go through the drive thru because I'm hauling a 20' trailer. Lobby is closed, it's only 5:06, the door says the lobby closes at 6. Doors are locked. Never coming here again. read more

This past Sunday we started our drive home from Vegas with the plan to stop at the Jack in the Box in St. George for lunch. This girl originally from California misses having one close. It was me, my friend Khrystie and our daughters. The traffic coming back from Vegas was horrible with the freeway going down to 1 lane of traffic in two places. What normally would have taken about an hour and a half took about 4. We were starving by the time we got to the Jack in the Box. After realizing the inside of the restaurant was still closed we got into the drive thru. The line was very long and moving slowly. But the idea of having to wait wasnt deterring me from those amazing tacos. We finally made it to the menu board where we could order. By the time we made it to the window to pay and get our food we had been in line about 35-40 minutes. I paid and we were handed out 4 out of the 5 drinks. Another 5 minutes passed while we were still waiting for food at the window and then I was able to get the attention of someone. I let them know we only got 4 of our drinks and were missing a sprite for one of the kids. The guy looked confused so I asked for a copy of my receipt to make sure the order had gone in correctly. I noticed after looking at the receipt that the popcorn chicken meal had not been rang in. When I mentioned I needed one the guy got a concerned look on his face and the manager who was there filling drinks turned and interjected that they were out of popcorn chicken. I said that I didn't know that and he said that he had told me. Now, I assure you, that as a mother, had someone told me that they were out of a food that I had ordered for my child I would have ordered something else for them. At this point, instead of arguing a mute point, I asked if I could please order the chicken tender meal. I was then told by the manager that I was not allowed to order at the window because the line was too long and if I wanted it I had to go get back in line and go through it again. Are you serious, is what I was thinking. I said I was going to have a child that didn't have any food while the others got to eat. I was told he didn't care and that I needed to go get back in line. At this point I was like, I don't think so, and asked for a refund. We were still waiting for the food, I wasn't going to wait another 40 minutes in line, we would just go somewhere else. I handed the manager my card for him to refund it. When he was done he threw my credit card through my window and demanded back the drinks. I reached for the first drink from the drink console to hand back to him. I was so upset. I was shaking. The bottom of the drink cup hit the slider on the window and tipped over. The cup was still sitting on the ledge as the soda spilled out. Where normally I would have felt bad about causing a mess I thought to myself, well he wanted them back. I went to hand him the second one and he grabbed it from me and then proceeded to throw it at my face. A large diet coke exploded all over me, the steering wheel, entire dash, down the door, middle console, both front seats, my friend in the passenger seat, drenched her very expensive purse and sent ice flying onto the girls in the back. My cheek was stinging. I was in shock and my friend was already calling the police. The manager proceeded to call me a f***ing b**** and yell, you deserve that you stupid b****. The girls in the back were so upset. My friend informed him she was calling the police and he said to go right ahead, that he had video footage. Great! I am so glad you do. We pulled into a parking spot on the side while waiting for the police to arrive. The police arrived and we told them what happened. They went and got the managers side of the story. We filled out our witness statements. The officers talked to the girls who were upset. They were amazing and gave them stickers and calmed them down. I was told it would be considered a he said/she said incident until they could go over the security footage which the officers were told would be handed over to them this afternoon. I told them I understood that and would wait until I heard from them. read more

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SERVICE IS TRASH! Seriously Jack In the Box, where do you find your employees? All we ordered was 2 shakes...2 SHAKES!!!! It took 15 minutes for 4 girls to make them, and they were SHIT read more

I always enjoy there tacos, because they got the best crunch. They aren't for everyone because they are a bit greasy, but I enjoy that a lot as long as I don't have to many. read more

I ordered on the app at 5:54 and the email said the order would be ready at 5:58.  I arrive at about 6:00.  Because the drive thru line was excessively long, I parked to go into the building to pick up my order.  The doors were locked from the inside stating they were short staffed, and were serving drive thru only.   Later as I looked into the building, I saw that they were not short staffed.  There were at least 5 workers there that I saw (more on that later).  When I finally got to the drive thru speaker, I asked if I could back up and have someone bring out my order because I ordered on the app to avoid the wait.  The male worker said that I couldn't back up because someone was behind me.  I tried to speak quickly before he turned off the speaker to ask if he could have the person ahead of me wait for their food in one of the two drive thru waiting areas.  The worker did not respond.  I waited about 15 minutes in the drive thru line before getting to the window.  Although very angry, I did not yell or swear the worker upon arriving at the window.  I did try to tell him that when others are waiting for incomplete orders, they should use the drive thru waiting spots for the people ahead.  I couldn't finish speaking because he literally closed the window while I was talking.  I asked for the managers name and number, and specifically a number that would get me in touch with a manager because the line at the specific location was not answering and the mailbox was not functional for me to leave a message. The worker wrote down a name and then one phone number twice.  He balled up the paper, and held it out to me.  He said aggressively, "Do you want it now?"  I asked him to please undo it and give it to me.  He threw it from the window into my car.  I called the number not realizing it was the same number as the jack in the box location number I had already been calling.  I repeatedly asked for information on how to contact the manager.  They told me they could not give it to me.  When I asked when the manager would be in they said not at all today.  When I asked when the manager would be in specifically what were his or her hours (again but with greater explanation) a female worker appeared and said that the manager was in Las Vegas and wouldn't be there for two months.  The workers kept closing the window without giving me information. They repeatedly kept walking away and closing the window to avoid talking to me.  Though they blamed me for their current back up in the drive thru line, it was honestly their fault for not giving me any sort of information a manager or someone to speak to about my experience.  They told me that the cops were coming.  I replied that was fine with me because I'd be happy to leave as soon as they gave me the contact information or name and hours of the manager.  At this point a customer from behind (a door dash driver) walked up to see if he could help out.  He told me I could report the location number by looking on my receipt, and showed me the location number and told me there would be a contact online.  I felt better about at least being able to contact someone about this.  While he was still there I asked the for the names of the workers, so I would know who to report about.  None were wearing name tags.  The male worker replied with two quick names and said "suck my d***." The door dash driver asked him to not speak to me that way and reminded him that I was the customer and he shouldn't act that way to me.  The dasher asked me to pull forward to let him out.  I told him I wish that I could, but they refuse to give me information, have the doors locked, and the phone number doesn't work, and I was really sorry, but I had to wait for them to give me at the very least their names to report. The door dash driver went back to his car, sad that I still was there.  I told him and the workers to please at least give me the names of the workers.  This is what the male worker said (again I am not sure if it is true), but did give me five names. To be honest, had the guy apologized about the wait and just listened in the first place instead of ignoring me on the speaker AND shutting the window in my face while I was talking, nothing else would have been said.  Instead he made it worse by throwing things into my car and swearing at me.  I have never had an experience like this in my life, and hope to never again.  I honestly think these employees should be reprimanded for their behavior.  If I behaved that way at my job, I would no longer have a job. We have come to this Jack in the Box many times and never had this type of experience, and I am disappointed that this is the type of behavior is allowed in a Jack in the Box establishment.  I also have pictures of the workers, my email about my order and my receipt from the bag. read more

Burger, chicken sandwich, onion rings all served hot and fresh. Great quality. Friendly staff. Clean interior and restrooms.

This is the cleanest fast food restaurant I have ever been in. The employees are super friendly and nice. The girl working the counter this morning was so nice. She is for sure in the right business in customer service. She was changing out the coke cartridges in the machine and my six year old son was very interested in what she was doing and she explained all the steps and was patient with him. The cleanliness of this facility was beyond anything I've seen in a fast food restaurant. I don't eat jack in the box often but next time we drive through I just might stop here and eat!! read more

Jack in the Box - Fast Food Near Me - Saint George, Utah

Slowest jack in the box ive ever been too. I've been her multiple time at different time always takes forever to get through the dive thru and the lobby is not ever open. read more

Don't stop at this Jack in the Box. The order was wrong and then not given to us. My husband didn't get the receipt so the Manager Jorge didn't comply. He was very rude. All I want was the spicy chicken sandwich. He said he didn't charge me for one and he charged me for a Jumbo bacon burger that I didn't get. Per the reviews looks like this happens often. Karma is a bitch someone is going to forget your chicken sandwich JORGE!. By the way Jimmy Johns down the road is a better choice. read more

The food is what it is... fast food. I personally enjoy the popcorn chicken and my wife thinks their chocolate shakes are good. I do however need to express the lack of service of the rude gentleman taking orders in the drive through (Jorge). Scolded us for taking too long to order for a family of 5 little ones after waiting for 20 minutes in the drive through... to only wait for another 2-3 minutes after completing our order. Her acted similarly to the car behind us. When we pulled up we said "we didn't appreciate the way you talked to us in the drive through" to which he said that is what everyone says. And then was condescending and dismissive. Left out our fries, and a sandwich as he was telling us he was busy and we had to move...as the previous order came back with missing stuff. Never had an experience like that before. Crazy. read more

When ordering they repeated everything back to us correctly, but at the window our order was all wrong with missing food. When we told them we were missing a meal, they told us to "check the receipt" instead of giving us our missing food. read more

Gave them a copy of my coupon for $1 off the black pepper burger and because the cashier had already totaled it the manager would not apply of refund for the coupon. We had not even received our food...that we are STILL waiting for more than 5 minutes later! Terrible attitude. Terrible management. Will never be back. Hey! We got our food. Tacos unwrapped on the tray. Gross. No ranch for chicken nuggets as ordered. Oh! Bonus and I saw one of the cooks in the back eating Friedman with his fingers out of the fry area. NICE! Classless establishment with no regard for health and cleanliness. read more

Jack in the Box - Wouldn't apply my coupon. Terrible manager. Grouchy. No smile, no thank you. - Fast Food Near Me - Saint George, Utah

This is one of my favorite childhood fast food chains that I grow up eating multiple times a week! But this location in particular is amazing. The tacos are my absolute favorite. They are always cooked fresh & taste delicious. I normally just order their tacos when I come to Jack in the Box. The service is nice, friendly & fast. I give them 5 stars for always having the best tacos. read more

Jack in the Box - Jack in the Box tacos - Fast Food Near Me - Saint George, Utah

The drive thru is the worst. I had to yell at the mic because they couldn't hear me. They switched me with another worker because I was giving "attitude" for yelling because they couldn't hear me. Was asking me stuff to rushed and started giving attitude when we would ask questions about what the meal had. read more

WORST CUSTOMER SERVICE EVER!!! Waited in line for 40 minutes only to get to the window and realize that THEY messed up our order. Rather than even attempting to remedy the issue the so called manager got upset and threw a full large drink in our car, hitting my friend in the face, after we called him out on his mistake. Police got involved and needless to say Jack In The Box has yet to provide the video evidence of his despicable behavior to the police. If this doesn't say that this man is guilty I don't know what does. Based off his behavior it's obvious to me that this wasn't the first time that this has happened. Shame on his manager for not cooperating with the police and not even attempting to make things right. read more

Hey! How bout you open your restaurant? It's been drive thru only for way too long. You get lots of road trippers that want to go inside to eat or use the facilities. Meanwhile the line outside is so long it's not worth the wait. Hard pass for us from now on. read more

Dining room not open again, it seems no one wants to work there. Not wanting to eat in the car when it's 110, we went elsewhere. Judging by the other reviews, maybe time for a management change, or to just close it down. If it's drive-thru only, it could be filthy inside and you wouldn't know until you were sick. read more

I just got breakfast. Silver dollar pancakes for the kids which they all love. I had a sausage croissant sandwich. The croissant was a lot better than burger kings. The texture was fresh seeming and not dried out. A little flavorless, I think mayonnaise would have helped. And the Dr Pepper tasted great. Service was also friendly. read more

I grew up in Southern California and have been in Salt Lake for way too long. On my way down to Vegas this place has been my go to place to get my Taco fix. Unfortunately, even though they say they are open until midnight or later, when I pulled up at 11pm, the place was locked up tight and no one served us through the drive through either. I guess I will have to wait until Vegas to get my Tacos now. read more

Horrible customer service. I realize times are hard but if you are going to work in customer service you need to be kind and helpful. I hope the Manager who was working on Saturday 4.9.22 gets a kick in the butt - you do not deserve to be around humans, because you sir act like an animal. Jack in the Box - you need to so something about this - do the right thing and fix this situation. I will not set foot in your restaurant and will keep my friends from going if you do not set up to the plate and do the right thing. read more

I will never eat at any Jack in the box again there was BONES in my chicken sandwich when I took it in the manager said " that hasn't happened in a while " read more

It is 10:00 pm on a Saturday night. Your store isn't supposed to close until 11, yet there are cones in the drive thru showing you are closed read more

Seriously the BEST jack in the box. The customer service is remarkable! Every single workers is beyond nice. My food has always came out fresh! The inside of the restaurant is always so clean or they're cleaning. I've seriously never been to a better jack in the box or a nicer and cleaner fast food restaurant. read more

We just visited the Jack in the box in St. George drive thru #126 and had a horrible exchange with Jorge Chavez (or something similar). Jorge was extremely rude and and pushy. I was checking my order for accuracy and I thought I was missing fries but I was not and the entire time Jose was rushing me and kept dismissing me by saying goodbye several times cutting me off mid sentence and I wasn't even talking to him I was talking to the other person who was helping me with my order. The other person was fine but Jose was unnecessarily rude and dismissive and he did it so casually it makes me wonder how many other customers are being treated the same way read more

Breakfast menu and burger menu is probably better than macdonalds and wendys put together. read more

Jack in the Box - Fast Food Near Me - Saint George, Utah

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Worst customer service EVER. We stopped here from out of town and every single table was dirty garbage all over the floor. Manager in grey shirt was very rude and unprofessional. People were in the back sneezing. Food was disgusting. Left our food at the table to walk out to the car and a man who worked there yelled at me and my child "really?" And walked over to our table and threw out all over our food. Don't stop here. Upper management should re-evaluate their current team working there. read more

Went to jack in the box tonight and they were supposedly supposed to be open till 11 but all their lights were turned off and there were cones in the driveway that indicated they were closed. it was 10:15 when we went over there. update your store hours if you're not even going to be open during your store hours. read more

Grilled chicken sandwich was good. The strawberry shake was a typical fast food shake but too expensive for what you get. The secret sauce (fry sauce) was nice. read more

They don't have manners at all was with my sister ordering and didn't say how much it was or say thank you so disrespectful.

I use to eat here all the time. My favorite burger was the sourdough jack; I had one this weekend and it seemed like they changed the bread and it doesn't taste the same anymore. I'm very disappointed. read more

I don't hold fast food to a high standard usually. The food was fine but the place was filthy. They had around 14 tables, every one was littered. Asked them if someone could clean one. They came out and did just that, they cleaned one lol. read more

We ate at the Jack in the Box in St. George, Utah and the service was good. The food was terrible everything was cold, soggy fries, wrong burger and we had a long blond hair in a burger. You could tell it had sat out for a very long time, way past the time when the heat lamps no longer keep the food warm. Do not eat at this location I was greatly disappointed and I love Jack in the Box. read more

Waiting at the drive thru for about 5 mins with tons of cars behind us and no one took our order. We finally decided to go to the window and we told the lady No one took the order she called an older bald man and when we said we will make 2 separate order he said 1 ticket only. So what's the difference with taking 2 tickets and having another order after us ? Guy has no costumer service we ended up leaving. Worst jack in the box read more

Meh. It's Jack in the Box. What do u expect? Their sourdough burger could have been pretty good. I made the mistake of adding ketchup to it. It's in a generic pack that just says JitB. I asked what kind it was, they didn't know. I read the ingredients. No garlic powder so I thought I was safe. Usually when there is no garlic powder, it's Heinz. THIS WASN'T HEINZ!!!!!!!!! It ruined the entire meal. Made the sandwich inedible and I only ate a couple fries because I couldn't use the sorry excuse for ketchup. If it's not Heinz, it should be labeled so. In fact if it's not Heinz, it shouldn't be considered ketchup. Label it catsup. It was sooo gross. read more

Terrible service and apathetic attitude of staff earns this the dubious honor of being the worst Jack experience I have ever had. Will not go back. The other JB restaurant is slightly better but it is on other side of town. While I was in line waiting to fix my order that was filled incorrectly, I talked to two other people who also had issues simultaneously with mine. The employees behind the counter really could care less about customer satisfaction or quality control. Patrons were being nice to the JB staff and did not deserve the poor attitude. read more

This old man working the drive thru has no customer service skills whatsoever. Very rude and pushy and we paid extra for two more tacos that we never got. Was about to turn around but he never gave us a receipt either. (It wouldn't have stopped me anyways but didn't want to make the news if you know what i mean) I figured he can keep the $2 extra to hopefully learn how to service people or he's in the wrong business. read more