The food was ok, but the red headed lady that was working the window tonight was very rude. All she was doing was complaining about working tonight and when she would hand us food there was no thank you or here ya go etc . Manager or owner, if she doesn't like her job there are plenty of others that would take it. It does not look good for you to have an employee that is this unhappy at being there. read more

Ordered breakfast this morning. We threw it in the trash! 1. Hashbrown fried in oil so old, our car stank all the way back to Henderson! 2. Sourdough ultimate breakfast sandwich. One piece of limp bacon, fried egg brown from old grease on the griddle, stale bread, and one piece of bread wasnt even toasted. It was "buttered", but like they forgot 3. Ultimate croissant was smashed flat, old, greasy egg and meat and had to be reassembled We threw 13 dollars of food in the trash, it was so nasty and disgusting! Even the cup fir Dr. Pepper had grease! Just Gross! read more

Staff very friendly. Food was made quickly, was hot and fresh. Lots of spots in the parking lot. Easy to get to. We stayed at the hotel nearby and it was within walking distance. Have to play frogger at the nearby light though, so be careful there. read more

The food is not made fresh, it's old and nasty. The team members are rude and the service is terrible.

The food tastes like shit the tacos did not look like the picture they shouldn't sell tacos no meat just damn mushed up beans or whatever the hell it was worse experience ever from fast food worse than McDonald's I spent 30 bucks on shit I could've ate my dogs food and had a better time I absolutely do not advise anyone eating here I'm very disappointed and upset that I paid for dog shit never again will you get my business.Thank you have a nice existence!!!!! read more

Placed a mobile ordered, was missing part of the order and had to go back. Then took a drink of my Dr. pepper, or what they called Dr Pepper because it surely did not taste like it. Tasted like a combination of drinks, which makes me believe the soda nozzles do not get cleaned. Also I ordered the ultimate bacon cheeseburger, which comes with mustard mayo and ketchup. I asked to have the mustard removed and got a very dry burger with no sauce. Won't go to this Jack in the Box again. read more

I will literally hunt down a Jack In The Box restaurant wherever I'm at. This is the best greasy food after you have been Club hopping, been up all night studying, have the munchies because you smoked too much, or any other excuse you can come up with!!! Jack in the Box in California literally got me through nursing school for that I'll forever be grateful. Even though I'm making a lot more money nowadays I still make a run for Jack in the Box because those tacos, those curly fries, those egg rolls, those are just items that you will never ever find at any other fast food restaurant together. Mr Jack has been keeping me happy for years and years and years. Longview Texas used to have three Jack in the Box locations and sadly or I guess lucky for us we still have one location open. Unfortunately it's clear across town so I don't get there often but when I do I make up for lost times!!!! At This location I've never really had a problem except for the fact that they are slow but that seems to be more of a Texas problem than an actual restaurant problem. I always order on the app because unlike other fast food restaurants Jack in the Box actually has really good online deals. Food has always been ready and actually served hot when I've gone in to pick up an online order. Have literally been through and had pretty much everything on this menu and I love the fact that they serve there whole menu 24 hours a day 7 days a week. Because for somebody like me who sometimes has a crazy work schedule having breakfast at 7pm or a burger at 5am just makes sense. Only negative I will give is a Jack In The Box problem I'm not per se this restaurant's problem. Jack in the Box will you please bring back your snack box. Those toasted raviolis with them little tiny popcorn chicken and some jalapenos poppers and egg rolls was just amazing and we need it back!!!!!!! read more

We love Jack in the Box. They are becoming far and few. The food was hot and fresh and the dining area was clean. What sold me was the customer service this visit. The helped us meet all our needs, was kind and even checked on us while we were dining. I usually get names but I am ashamed I did not this time. I love good customer service makes dining experiences better every time. read more

Jack In the Box has been around a long time. They actually have some good food. Everyone we know, though, really just gets the tacos. Ahhhh, the tacos!! 4/5 stars just because of some awesome tacos....right up there with DQ tacos for us. read more

Jack in the Box - Taco - Fast Food Near Me - Longview, Texas

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You know? Maybe you people in Longview, have become a little short-sighted. Long. View. Short. Sighted?? Buuuuuaahahaha!! : ) But on the real, I only say this because, at least you have a Jack In The Box!! And lucky you! You see it everyday! Drive by it everyday! Are you gonna wheel in? Eh. Maybe. Maybe not? Must be nice! To have such a luxury!! Well. I'm a have not!! As in, I don't have a Jack In The Box where I live. And I haven't had a Jack In The Box where I have lived for decades. Decades!! And anytime, anywhere I get to the general vicinity of a Jack In The Box, you can bet your sweet Lone Star, I'm taking a run at it, hard!! So, sad as it may seem to you jaded ones, this particular Jack In The Box, was all part of an advanced plan, I had made weeks in advance, to live maybe one of the greatest days, a human being might could ever live in this day and age, and that was to roll to Longview, hit Jack In The Box, go to Longview Comic Con at Maude Cobb Convention Center (See my convention center Yelp review and pics!), and then!!! Then hit Schlotzsky's (yet another freakin' amazing restaurant, that has long since departed from my living space decades ago!!) down Loop 281 on the way out of your lovely and gorgeous town!! (See my Schlotzsky's pics!) Well, I did this! Lived the dream. You can live it too! Just look at my pics! I hope the joy comes through as you look at them! I hope you feel it! And when you get the choice to sit it out or dance, I hope you dance! And in my elaborate planning phases, in the weeks, and months before making landfall in Longview, I scoured reviews here, looked at pics my very self. And I knew that this location had to be better than the lowly three stars that it had averaged to that point! Had to!! It's a freakin' Jack In The Box!! C'mon, y'all!! And so it was!! The service, and food quality I received here exceeded my expectations, and oh, were my expectations high!! The employees were all friendly and fast (we dined in, baby!) And the food, was stratospheric!! Like a shot over the moon!! I think I cried while I was eating here. Check that. I know I cried!! Look, Longview!! Do what you got to do!! Get out the binoculars, the telescope, whatever, and take a good long look at what you got!! 'Cause, if you don't, it could be gone!! And then you won't see it, no more!! I'll close this review, with a quote from Cinderella, not the Disney character, the cheesy 80's hair metal band. "Don't know what you got, till it's gone." read more

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Ordered the buttery jack Bacon and Swiss burger, curly fries, and a lemonade. $7.99. I ordered at 12:03 am and received food shortly after. They have that newer drink machine where you can add almost any flavor you can think of to your beverage. Over 100+ choices. I didn't partake- just wanted to let it be known. The food was good. I'll be back. Get the curly fries instead of the regular. read more

been to this location 3 times in past week and gotten decent service when it comes to the price. However, after waiting in a 20 min line to then ask for taco sauce and be told 'I put a handful in the bag' only to drive back across town and realize there wasn't even any in the bag. Proceeded to u-turn while calling restaurant just hoping someone could run out and give me a couple packets only to be hung up on repeatedly. Atleast say hello next time. i understand staff may be short at the time - hence the 2 stars instead of 1 - but Saturday night deserves more attention than what is obviously given. Either way, you got your moneys worth and I got no satisfaction, only a further depleted gas tank. Cheers read more

The food was good we always stop here since we have no jack in the box in Louisiana the food was hot and good the restrooms could use a little more attention read more

How do you allow your business to run out of soda and sweet tea on a Saturday night? That service too needs improvement.

Late drive thru is keeping things moving this morning. I wouldn't say I got my food quick but it was in my hand in a reasonable amount of time. I had that BBQ Burger thing they have been advertising. I had the spicy version and it was pretty good and a bit of a change from the ordinary. Thanks Jack. read more

Clean place. Enjoyed good breakfast this am. The restroom was so clean that I couldn't believe it because where it was located. read more

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We were traveling through Longview Texas. Stopped for the night to rest. So we decided to get something to eat before settling in at the hotel. My son likes Jack in the Box. That is until tonight. After arriving at the restaurant almost 11 minutes BEFORE closing time, we placed our order to DINE IN. As they were making our order, it came to be 10:00pm. The employee, his name tag said KeyAaron, locked the doors. About 5 more minutes went by and we got our order. Only to be told that our order was fixed TO GO, because the restaurant was now closed. We were ALREADY IN THE RESTAURANT. We basically were told we had to go. Worst customer service ever. Went online and filled out a review. At the end I was asked to put my info in so someone could call me regarding this. I'm curious to see if someone actually gets in touch with me. Needless to say this Jack in the Box, is needing to go back and review their Customer service skills. I don't recommend this place at all...seriously read more

Nice folks but need to use gloved hands for ready to eat food. Some wear 1 and use bare had to help prepare food.

Something bad has happened here. May be why others are closing. Been eating at Jack's all my life so I know Jack In The Box. Had a rib eye burger which was so great and juicy in Lufkin in November. It was so dry and tasteless it was hard to get down. Wife got a supreme croissant and it was soggy. Won't be going back and that is a shame. I have loved Jack In The Box all my life, especially the regular tacos and the old Bonus Burger from so many years ago with the secret sauce. read more

The customer service is non-existent. We pulled to the speaker box and waited and nothing. We saw they were busy so we waited and waited for over 5 minutes. Finally I said "hello?" and was greeted with "go ahead." The Jack n the Box restaurants in this town all suck when it comes to not treating customers like shit. Rude and unprofessional. Get it together. read more

Well first experience was great, and the second, but then the 3rd. Definitely not a charm! Could very much tell different employees where working that night! First got there and had to wait like 5 min threw drive threw and went threw with the order, after setting there for about 20 mins after ordering finally gave us our meals. When got to hotel with order and sat down to eat, the food was just sopping in grease! This wasn't anything we haven't order the first 2 times it was the same thing from previous 2 orders. It was ridiculously greasy!!! Just soaking out of the bag you put food in. And then on top of the long wait and I mean extremely long for a FAST FOOD restaurants. The order wasn't even completed. Had serval tacos missing from the order. You can very much tell the difference in the employee working that night than the other 2 times we had went there. They also was rude unlike the few times before after waiting to get our order they just open window and handed us our meal. There was no sorry for the wait, thank you, come again, Sorry we are to lazy to do our job and have much better things to do then our actual jobs! It's like if you don't like your job get a different one and someone else who need that job can take it and do much better! Instead of just setting there drawing a pay check for your rudeness and sloppyness. Take pride in your work! Even if it is at a fast food restaurants. Everyones has to start somewhere,but not with that crappie service! On top of that after waiting 20 mins to get order had to go in to the restroom and they were horrible like the service, the floors where filthy, toilet paper was everywhere, there was no paper towels to dry your hands. Needless to say will not be going back for awhile, 3rd time definitely put a bad(greasy) taste in my mouth. read more