Today I ordered 4 Jumbo Jacks, a Sourdough Jack, and an Ultimate Cheeseburger. When I order burgers I always have 6 packets of Secret Sauce added so I can put a generous portion on the burgers. I've been eating Jack in the Box hamburgers since they cost 22 and I've always liked the secret sauce on my hamburgers. Today they had no packets of secret sauce, and I ask myself how this could be Jack in the Box with those secret sauce. Not a happy camper today. read more

See all

Horrible service online order was ready and all employees looking at me but continued to do drive thru orders. Finally got attention and food was sitting the whole time. read more

Worse service ever! Came in the morning time at 8:30am and only 2 employees working & neither one could greet me or say I'll be right there with you. Stood at the register for a good 10mins plus & couldn't get help or my order put in. Left there very annoyed & could see a manager in back & still zero service! Never been so pissed off before until here today read more

What a Racket!!!! They have a giant billboard that says $9.99 for a Jumbo Jack Cheeseburger Meal, on the menu when I ordered it said $9.99. I ordered the small size. My total was $11.72. They charged me $10.88 instead of $9.99. I have them $12 cash & they only gave me back a quarter! So they scammed me for 92 cents. On 200 customers per day they are taking in an additional $190 read more

Jack in the Box - Receipt - Burgers Near Me - Lakeside, California

Worst service ever! Came in in the morning the lady at the front told me to use a kiosk after I told her repeatedly many times that the kiosk was in clock in and clock out mode for the employees she still ignored me. There was another girl with a piercing on her face who made eye contact me many times and never asked me if I needed help or if I got help and they just watch me for a good seven minutes before I left. read more

Forgot my tacos! Even asked me what kind of cheese I wanted! And I live far away.. she even said they were in the bag ! No gas to go back guess I'll just starve read more

I wanted a hamburger so bad. So I always felt jack in the box is decent but this location is crap. Like i get its fast food but why did my hamburger taste like a card board box. My sandwich was semi cold, which I thought your motto was we don't make it till you order it? The cheese not even melted a little bit. The bread was hard, bacon tasted old. The sad part was the guy here was so nice. But the food tasted horrible. read more

Employees very rude, never offered help. Employees were all yelling and cursing at each other. Soda machine had no ice and only had reg. Coke, all other drinks were out. The coke was very watery and absolutely no carbonation. Very disappointing read more

This is my first even commenting about a fast food place on yelp and the only reason I'm doing it is to inform people not to come to this Jack in box, at least for sure during the nighttime hours. I ordered an ultimate cheeseburger and when I got home I noticed the meat did seem really dry but I didn't think anything of it since I was really hungry from a long day of work. So I ate it went to sleep a bit after and then the next morning i noticed my stomach starting hurting, soon enough I started having diarrhea then shortly after I threw everything up including bile so I came to the conclusion that it was the burger since the only other thing I had before that meal was about 1.5 liters of water. To sum it up it gave me food poisoning, I highly recommend not to come to this Jack in the box location, especially at night. read more

I had a late lunch here with my mom and dad. The inside was clean . Bathroom clean. The young mad who took my order was professional and polite. He took my order no problems. We order the new Jr. jack meal deal. Comes with a drink fires and a taco and a Jr. jack. For $5.00 When the food was done her brought it to our table. Ask if we need anything. 5 stars foe food 5 stars for service 5 stars for professional and polite. 5 stars for The food was amazing . Yes I recommend them and will be back. Thank you read more

This place is trash. Food is always cold. Guys at night are rude af. No one wants food that's been sitting out for a couple hours. Ultimate cheeseburger and hash brown were cold. They forgot my drink so I waited in line again. Then the guy at the counter started arguing with me that my food wasn't cold when he gave it to me yet it was James was his name he should not be in Customerservice I never leave yelp reviews but this one I felt like I had to. Trash food and service. read more

Jack in the Box - Burgers Near Me - Lakeside, California

This is our local jack in the box and I have a dairy allergy that prevents me from having most menu items without customizations. While they make their fair share of mistakes, they are always kind, honest, and quick to correct without complaint. read more

Lakeside Jack in the Box worst breakfast I've ever had. the cook at midnight needs to be fired hash browns were half cooked dripping of Grease bacon was like a wet noodle undercooked French toast sticks were like soggy sponges took over 20 minutes to get through the drive-thru I know they were probably rushed but damn biggest waste of 20 bucks. Have to say the eggs were halfway edible and you can't go wrong with the iced tea will not eat there again!!! 5/23-25 midnight read more

I bought a sourdough breakfast sandwich and two order of tacos. The Sandwich was smashed together and it appeared to be old, the two orders of tacos were terrible. I followed the complaint on the receipt and Jack in the box did nothing to address my concerns. Also the people who are taking the orders do not speak English and I have to repeat my order several times. Who is running this wreck? read more

I go to this Jack in the box all weekends. They fill my order with a smile. Good people always. Kind and considerate. Always fresh hot coffee. read more

Jack in the Box - Fresh hot coffee with a smile. - Burgers Near Me - Lakeside, California

Waited 20 minutes and food was handed to me cold, so disappointed. So upset and frustrated. It's absolutely crap and non eatable. read more

Jack in the Box - Of what I ordered, tacos vold and had so much sauce that they weren't eatable. - Burgers Near Me - Lakeside, California

Location was supposed to be open until 3:30am but decided to do closing procedures at 1 am. The restaurant was still taking mobile orders but not working on any of them. The workers stated the restaurant was closed. And they weren't doing orders. read more

See all

The manager is super rude and they rush you everytime you order and take forever. I don't like coming here

Drive through says 24/7 and I am here at 11:36PM 5-15-21 And they aren't letting me order. There is 4 people working and they are completely ignoring me. Please do something about this now!! read more

Jack in the Box - Burgers Near Me - Lakeside, California

I had a horrible experience this evening. I'm assuming the interaction had come from a member of managerial staff due to her red shirt. I sent my Girlfriend in to order our food and the total came out to $15 and some change, however there was some confusion and the actual total was $14 exact. My girlfriend was confused and proceeded to pay 14 on my card and then give two dollars cash due to the other amount given and the confusion. The manager proceeded to hide the money behind the counter and not give it back. When confront with this by myself she proceeded to be snarky and just rude, and ordered one of the employees to "just give him his two damn dollars" in Spanish. Some people shouldn't act like others don't speak more than one language; especially saying rude things. We also witnessed her touching people tacos without gloves. The 1 1/2 star rating on this place is very understandable. The service is absolutely horrible and just unacceptable. Also due to me only paying partially on card we had to give cash, and my girlfriend was in there around 20 minutes just waiting for service. And when she was waiting got service to pay cash the manager told her to "There is a kiosk you can use right there. Thank you." Very rudely and raised her voice at me. Action needs to happen towards her if this business wants to even come close to raising its reviews. Do better. read more

The lady was wiping her nose and then she touched my food without washing her hands and they had bad attitude

Ordered 6 tacos 1 chicken sandwich and I ultimate bacon cheese burger meal. Went back because only the meal with old ass stale fries was in the bag. They are out of every sauce including ketchup. I get my 6 tacos that I wasn't given obviously sitting there for at least 15 minutes from my house now stale as well. Get home now no chicken sandwich. Tried to call. I'm not driving 15 mins again and no answer....... bullshit! And no receipt. So don't know what the rang up or not. Asked twice and the seem to just wanted to be don't with. read more

Worst place I've ever been too I wish I could leave 0 stars I waited to order said hello about 10 times and then I pull away to hear them taking the person behind me order and I had to go back through the drive through so ridiculous and horrible customer service!!!! Then when I order they're just laughing the whole Time. Some serious training and managing needs to happen here no wonder why this place has so low of a rating.. and no name tag so I couldn't call the little one out there... bummer. read more

Come on Jack in the box this burger is sooooo dry! I can knock it on the table it's so dry! Even the fries are stale. Won't be coming back, this has been happening way too often. read more

Jack in the Box - Dryer then dry! Not even edible - Burgers Near Me - Lakeside, California

See all

If I could give them no stars I would. After waiting for more than ten minutes per car to give their order. They would arrive to the window to be told one second to sit be left waiting. When I arrived at the screw. I was told to hold on where I sat for 25 minutes I went up to the window and knocked on the window there was a door dasher who tried to go inside to get an order and the doors were locked and couldn't get in! The employees were no where to be found and the kitchen was a mess. Pitchers of coffee left on the counter, a bag of trash and box on kitchen floor it was absolutely asinine! read more

Jack in the Box - Burgers Near Me - Lakeside, California

See all

I found a Maggot in my salad! I will never go back to this establishment. The waiter also forgot my straw

The service is terrible. I waited forever to get my food. They couldn't get my order correct. had to wait in the parking lot for a long amount of time after going in thro the drive through. Worst experience. never going back again . read more

This location is a bad representation of Jack in the box. Just awful. I have come here about 10 to 25 times in the last year. Guess how many times they got my order right? None....Absolutely none! It could be cheese on something that says no cheese on the receipt to a missing drink or my poppers. Do not try to order with one of the delivery services from here. It will always be wrong. I have gotten smart. When I order through the drive thru I pull in front where they make you wait for your items that are still cooking and I check the food. A couple of times the manager(short rude Mexican woman), would argue with me about my order. Like "no, you never said no cheese!" I'm like it says it right on the receipt! Then shes cussing me out in Spanish telling the back cooks that i'm lying. I'm like I understand Spanish. Sooo in closing if you order here, always check your bags before you pull away. CHECK your BAGS!!!!! Confirm that you got those poppers or burger with no cheese! lol read more

By far one of the worst experiences I've had with fast food. Even when we asked politely "one minute" and they of course said, "take your time". Not even 30 seconds later start loudly and in an annoyed tone asking us to order and what do we want. We had to tell them "hold on" back kind of aggressively to get them to stop, where they then just scoffed "take your time". Food wasnt worth it either. read more

I had to come to try the new Buttery Jack didn't I? So I did, with an order of onion rings and a cup of coffee. I ordered the Bacon and Swiss and for free, added lettuce, tomatoes, onions, and pickles. The Buttery Bacon and Swiss was pretty. It did not have that right off the griddle flavor, but the melted herb butter was pretty good and the beef patty along with flavor and keeping it moist. The bacon infused creamy mayo was light that I thought it was going to be a tasted good. The bacon with thin but crispy and had good flavor. I wish it were a little thicker though. The gourmet bun was very good with its glistening top and moist center. The tomatoes and lettuce were fresh and crisp and the Swiss cheese only partially melted. The onions were pretty good, but for some reason, about four of the larger ones were stuck together, which cause them to be unevenly cooked. I think they stuck them in the frier stuck together and so they remained this way. Also, they were not seasoned. The coffee was actually pretty good for being later in the day. Glad to learn they keep the coffee fresh. Service was good. The initially made my Bacon and Swiss without bacon, the shift manager had them quickly make me a new one. Don't be forgetting my bacon. read more

See all

Kid's combo meal are over priced and jacked up prices. African American male at the drive thru even crumble up my receipt lol. What is going on with these people? Are they really desperate for extra cash? read more

I will not come back here again. They took 40 min for a loaded breakfast sandwich. So much for fast food. If I could I would give it a zero star read more

I just got home from walking in to make an order. I ordered 2 cheeseburgers plain, large fry, and 3 egg rolls. They charged me full price, gave me NO receipt or EGGROLLS. They were NOT busy inside or drive thru. Didn't know until I got home. Lesson learned - ALWAYS check your food BEFORE you leave. Service sucks. Lady who took my order was nice but I got ripped off. Happened about 20m ago. read more

I walked in to the lobby at around 8, and stood around for five minutes waiting for an employee to even acknowledge me. They never did. So I turned around and left. I don't mind waiting, but don't just ignore me. read more

I was.Visiting from Vegas and went to that one I ordered 20 breakfast jacks 10sausage 10 ham and two fried he charged me 75 dollars plus change when I asked how much the Breakfast jack cost he said 2.49 why he then screamed his crew members to stop. He is a very rude manager from the look on the faces of his team members. He does that a lot. I will not be going there ever again and I have a lot of family that live there they won't either read more

Oooooomg woodside Jack in the box is the worst! Even if they got the orders correct, the food is disgusting! I live in Lakeside, but will go elsewhere for Jack in the box . Save yourselves, I'm pretty sure the food will make you I'll. read more

This place is absolutely terrible and employs the most incompetent staff I have ever had the displeasure of coming across. Seriously I know I sound like Karen right now but that how bad it is. How do for get half an entire order before handing it out the window. And I watch them check the bags repeatedly and still mess up. Or in the most recent adventure. Which happen about 20 minutes before writing this. (Mind you I downloaded yelp for this one reason) I order one meal. It's one sandwich and two tacos and you manage to forget the sandwich. Get better staff. Get better training and get better management cause they are failing at a level that I didnt think is possible short of watching chimp trying to mate with a coconut read more

Jack in the Box - Note the missing sandwich? - Burgers Near Me - Lakeside, California

Never again! My husband lived in Oceanside, CA for 7 years as a young boy and nostalgia led us here! I question the cleanliness and the aesthetics leave a lot to be desired. I will never listen to the little boy in my husband again! I will gently remind him that nothing is as good as it was when we were kids!!! read more

Jack in the Box - Burgers Near Me - Lakeside, California

This place sucks. Every time! Irk why I keep giving them another chance. The past 3-4x I've been they give me the wrong food! I even make them read my order back to me. I went because the new spicy tenders, I love spicy chicken and figured I'd give them a shot, well they had this Asian lady in the drive through that didn't understand anything! She finally read my Order back to me and it was correct, I get home and instead of spicy tenders she gave me a chicken sandwich! So I called the store and she said "you didn't read the order on the screen? It was a sandwich!" Ummm wrong lady, the screen showed nothing, it just had their logo, then after I ordered it just said the total on a white screen. Lesson learned, she was rude on top of it over the phone and had no desire to apologize. Won't be going back here. Ever.! read more

Omg this place is horrible, the bathroom was sooo gross and went to eat my food and there was a COCKROACH in my burger. Definitely need to speak to Jack for this one! read more