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White Haven, PA

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Jack Frost Mountain

3.0 (34 reviews)
Closed • 8:00 am - 4:00 pm

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Dena H.

We went to Jack Frost for the first time and had an okay experience. As beginners the slopes were good but the blue / easy slopes were more challenging / steeper. The problem we had was the ski lift had technical issues so we lost an hour of ski time due to this. We also had to either go down a steep slope (hard for beginners / intimidating) or climb up the mountain. We ended up climbing the mountain but we're again disappointed in losing slope time as they had closed the beginner slopes for the rest of the duration.

Hank C.

Medium sized Poconos mountain with three green trails for beginners. One road in, so can get slow leaving at the end when everyone heading out. Free parking is not paved but stone and mud. The $10 slope side parking is close and semi paved. This is interesting in that the lodge is at the top of the mountain instead of the bottom. So you start up top. The learning center you can check in little one (forms for release need to be filled out) and you get a neck card to pick up the little one later. The group classes are totally worth it for the kids, 3 hrs total with a snack break, level 1 for 3-4 yrs old, 2 for new older kids and 3 for all others. No diapers allowed. They learn how to put on their gear, tighten up, get up, walk around, use the lifts, and more. No carpets here. The little one after two classes was able to go on blues and use techniques like herringbone and parallel turns and more (they had skating experience which made it easier). Adult classes more mixed, good tips for beginners but need smaller class sizes to be really useful. 2 hour long discovery classes go over the basics from gear to turns and lift riding. The instructors (two Tom's and a Jim) were fantastic and class was definitely smaller and more manageable on a weekday. Weekends were crazy, double the class sizes. Rental center is to the side building for the equipment and they need to do the release online or electronically to go faster next time. But ppl left their shoes right there so that was convenient to pick back uponce you drop your gear off. Free bag check but people left bags on tables all around. Free ski check and they were strewn all over anyway. Bathrooms a bit slick and smelly for men, and a small pro shop with nice elderly ladies which helped with fitting goggles. The food court had good chili, skip the cold bread bowl which wasn't good sourdough at all. The mac and cheese was thick and good enough. The prices are a touch high but that's a lodge for you, no different than an amusement park. Overall good mountain with a mix of beginner to mid difficult courses. It was all man-made snow this time, not nearly enough real snow this year yet.

Loved the ambiance!
Star H.

My sister lives nearby and we were celebrating our Anniversary so decided to spend the day at Big Boulder. Had a fabulous time and will definitely be back soon. Get your tickets online to guarantee that you get to enjoy snow tubing.

Upstairs bar/lounge
Ana R.

Wonderful down-to-earth place with plenty of charisma and great ski lessons for kids. The staff here is very kind and the atmosphere is not at all stuffy or snobby. Plenty of nearby parking and good drinks! The chili upstairs is great!

Ski lift
Brooke B.

This is my second year coming to Jack Frost. The only reason why I'm leaving a poor review is because the ski lift attendants do not pay attention and people get hurt. Sometimes people falls and they don't stop the lift and other times they speed it up so fast it jams to the back of leg leaving you with big bruises are your calves and the back of your knees. Big boulder is better they pay attention on the ski lift.

Gorge trail can be seen from the slopes. Photo doesn't do it justice.

We spent two days here so that the kids could have lessons and we could have a chance to ski. I cannot tell you how amazed we were at our sons instructor, Carl! He needs to be running the ski program and teaching the other instructors how it is done. He got our son from wedge sking to parallel in one lesson! I didn't recognize him! He had confidence and control in just two hours!!! He also spent extra time explaining what he did and why and how we can support his new skill. I have never had such a comprehensive ski lesson experience. While we enjoyed our time skiing on our own we most enjoyed watching our kids get lots of hood experience. Their green circle trails were prefect for beginners to budding intermediate. The blue squares were great for them too! Perfect for new and beginner skiers. Carl Carl Carl! Ask for Carl! I hope he is running the place when you visit.

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4 years ago

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5 years ago

We had to wait over an hour and a half to get the rentals, and the lifts took about 30 minutes each. Complete waste of money.

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6 years ago

horrible. very icy conditions, super long lines with 5+ minute wait. barely any lifts open. would give 0 stars if possible.

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Review Highlights - Jack Frost Mountain

“I'd recommend renting off-mountain so you don't have to repeat the rental process every day.”

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JFBB Ski Area - Downstairs bar at Jack

JFBB Ski Area

2.9(94 reviews)
3.4 mi

We took the family up to Jack Frost and Big boulder for a long weekend of tubing and skiing and…read moreoverall had a really nice time. Our day at Jack Frost was a good one. The mountain wasn't very busy, lift lines were pretty quick, the staff loading folks into the lifts were very helpful to me and everyone I watched get on and off, holding the chair for ease of access and slowing for folks that needed more time. As the day progressed they opened more lifts to keep the lines to a minimum. I'm not the best snow boarder there is so the terrain park was out for me. I will say that the greens were a little tame which you definitely want for beginners but for a warmup hit the blues. There aren't double black diamonds but the black diamonds they have are the better trails, the ride is more fun and the views are even better. Our day at Big boulder was for tubing and this was disappointing. We had the 3 hour ticket and a 40 minute wait was there for our first ride. In the 3 hours we got 4 runs in the lines were so long. They have 2 tubing sections but only 1 was open and of those 7-9 lanes 3 were closed. For my money I wouldn't do this again, the waiting is awful and the restrooms on site are appalling

My review is only based the food and the resort amenities. Plenty of food options from a bar,…read morecafeteria style spots, Mexican cantina. There is plenty of seating available but the food is pretty average. Service was good and everything was generally pretty expensive.

Photos
JFBB Ski Area - December 17, 2022

December 17, 2022

JFBB Ski Area
JFBB Ski Area

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Big Boulder Ski Area

Big Boulder Ski Area

2.4(36 reviews)
4.6 mi

This was my first going Skiing/ Snowboarding or tubing. Came here as a planned group trip for my…read morecousins birthday. We initially went to the Jack Frost location around 3pm and we were informed they were closing at 4, but Big Boulder would be able to accommodate (with our same rentals, etc) and they were also doing the night ski. We arrived at big boulder and parked immediately, as there is a large parking area. There are several buildings which should be labeled a little better. We completely skipped the rental checking and went directly to the equipment rentals. We were informed that we were supposed to to go the "first" building first but they were happy to help nonetheless. The equipment rental was Easy. They made sure you had all you necessary equipment prior to stepping out. After that was completely lost. I saw ppl going to different ski lifts but I had no idea which were beginner, intermediate or advanced slopes. I had to ask around and made my way there. I went with a group who skied in the past so they gave me a crash course but I recommend taking a class. I got on the slopes and had an amazing time skiing the beginners slopes. I went up the slopes of 10 and on fell 2 times (as a beginner). But, I was exercising on an elliptical machine to get my knees and muscles acclimated. I got over zealous and went onto and advanced slope with jumps and logs. I tried to game plan how I was going to jump the ramp... EPIC FAIL. Went down the slope at high speeds, did a half backflip and landed on head. Skies went flying off, my hamstring sore and thankfully I had on a helmet. I survived to write this review so it was worth the store. Also, what makes Big Boulder a 5 in my opinion is its additional amenities. There is a restaurant, bar and live band. It was great grabbing some food, a drink and enjoy the local talent. I loved my experience here and I will definitely be planning a family vacation/ outing here. Thanks Big Boulder. PRICEY $$$$

The operation hour in big boulder is very limited, usually from 3-8 pm on weekdays, good thing is…read morethat we could use the same lifting ticket from Jack Frost to access this ski mountain. We went during the Xmas / New Year holiday week, but they closed down two out of the four lifts. There were a few beginning trails, but I felt they still seemed very challenging. Two of my boys went on the blue and black trails and they said those trails were okay. The staff seemed very friendly and helpful, but the food was very pricy. Parking lots was big, but the roads were terrible and lots of bumps in the parking lot.

Photos
Big Boulder Ski Area - Ski Rental

Ski Rental

Big Boulder Ski Area
Big Boulder Ski Area - Live Band

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Live Band

Split Rock Resort - room photo

Split Rock Resort

1.8(550 reviews)
3.4 mi

(Yeah, somebody should probably make a separate Yelp listing for the golf course versus roping it…read morein with the rest of the place but, whatever. Also, like a true bad Yelper, I didn't take any pictures.) This was a while back so I sort of remember this, sort of forget a lot. What stood out is that I believe the last Tuesday of every month is $30 cash only and you need to call them to make a tee-time at that rate. I didn't set it up, my friend did, but I think that's what he said it was. Due to the possibility of rain/thunder in the forecast (that thankfully never came) the course was deserted in mid-afternoon. They let us go thirty minutes early and the round on the North Course was door to door a little over three hours which is perfect. The key before you come is to look at the below on their website as it tells you everything you need to know regardless of which course you play. www.golfsplitrock.com/course-layout The big thing I remember about this course is that most of the holes are very narrow and like seemingly every Pocono course, are lined with trees. That of course means, be straight-ish/accurate or prepare for lost ballapalooza. There is also a fair amount of what they call wetlands on most of the holes which means either be able to layup or bomb it over certain parts or else you're double screwed. I think the best thing was that due to no one being on the course, the round was very, very fast. If we wouldn't have farted around looking for balls on certain holes, this one could have been wrapped up in max three hours. Split Rock falls into that nebulous middle ground for me of Pocono Courses in that it didn't really make an impression. Nothing really outstanding just like nothing too bad. If the price were right, sure, why not.

Do not stay here. The only positive thing I can say about this "resort" is that the staff is…read morefriendly and at least handles all of the complaints from customers with grace. My parents traded their time share to stay here and reserved a two bedroom suite with two queen beds in one room and a jetted tub in the master with a king bed. Upon arrival, they were given a one bedroom with an adjoining room with twin beds and charged a $400 resort fee because there were technically two different rooms. They have never had to pay a resort fee at any other resort they've traded their time share for. That was issue number one. Later which we found out we had booked the room that was over at the willowbrook yet they put us in an entirely different room even after we complained. They said they were "looking into it" but never ended up moving us. The rooms were dirty and kitchen lacking even an oven mitt, dish towel, or even a sponge. The glasses and dishes put away were clearly dirty. So we tried to run the dishwasher, shortly after we realized it was leaking as the carpet next to and behind it was soaked. Maintenance was called and the man simply looked at it and said it wasn't leaking even after feeling the damp floor. The next day we complained again and then they sent three men to replace it with another old dishwasher likely from a different room. Also, in our entire weeks stay. I only saw one maid, once. She was vacuuming the downstairs lobby. Meanwhile, the entire second floor and on looks like it's never seen a vacuum. That was the second issue. The worst part about the entire trip was the "resort amenities" that I assumed were part of the ridiculous $400 fee...as you can see from the photos, the tiles above the pool and bowling alley were riddled with water damage and mold. One tile even fell on a man's head while swimming in the pool! I even went to the front desk to let them know that a tile had fallen into the pool in the hopes they would clean it...and the lady at the front desk just said "here are the pool hours" so I don't think she understood me. Most of the staff doesn't speak English very well though not for lack of trying and they are very nice. The hot tub literally had a layer of film on it and wasn't hot. For this reason we chose not to swim. We stayed for a whole week and by the end of the week...the tiles were still laying at the bottom of the pool. Also, the bar and the water park were closed with the exception of one day during our entire week stay. The only thing to do was go to the arcade (which obviously still cost us money) The bowling alley also had leaking ceiling tiles. They simply put a bucket under it and it was still there nearly a week later when we check out. The water park was even more disgusting than the regular pool. Not to mention half of it was closed off. This resort looks like it was once really great back when they had enough staff and money to maintain it properly. The website and pamphlets show what the resort USED to look like and are not updated. It's a shame because if they put money into repairs to restore it to its former glory, it would be a great place to stay again. This place needs new owners willing to repair it because as is, it should be HEAVILY discounted. If you're going to spend that much, go somewhere nicer and cleaner. Do not stay here. I cannot believe how much they charge with almost nothing open or working. Throughout our stay we overheard many people complaining about broken air conditioning, non working elevators, tiles falling, things not working, things not being open, and the general condition of the place. I feel bad for the employees that have to deal with all the complaints. I can only imagine how the owners treat them with how little they seem to care about customers. I'm honestly shocked they're still in business. Do better!

Photos
Split Rock Resort - Room photo

Room photo

Split Rock Resort - 4th of july party 2023

4th of july party 2023

Split Rock Resort - No knob to use the lamp

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No knob to use the lamp

Mountain Laurel Resort - Lobby Entrance

Mountain Laurel Resort

1.8(69 reviews)
3.8 mi

My family came here for the 4th of July weekend. We didn't have high expectations based off of…read moreolder reviews. This place has a lot of potential. I can tell that our rooms were renovated (minus the kitchen which was pretty dated but nonetheless functional). Many of the activities that were advertised on the mountain laurel website were not available during our stay (for instance, horseback riding, mini golf)- perhaps because of the holiday? This was disappointing as many activities outside the resort were sold out and we wanted to do a little more than just sit in the pool. I appreciated that there was a DJ on the patio area for the holiday since there was not much else to do. I'm not sure I would consider this place a "resort" by any means. Pros: -Comfortable beds. -2 bathrooms (we had a 1 bedroom suite). -Functional kitchen with provided pots/pans, cutlery and plates/cups. -The pools and hot tubs were clean. -Beautiful lobby. Cons: -During the current pandemic, there are signs up in the shared areas (lobby) that masks are required, however this is not enforced. -Our kitchen did not have soap/sponge for washing dishes nor a baking tray for the oven. -Outdoor patio areas need updating (200 level - ground was uneven, sliding doors often get stuck, difficult to lock which potentially leads to safety concerns). -As someone who is sensitive to secondhand smoke, I did not appreciate that people were allowed to smoke by the outdoor pool. -Pull out couch bed was extremely uncomfortable. -Outdoor tennis court/basketball court needs updating. The ground is very uneven and not safe for legitimate exercise. The gym is decent, however. -Pool opens pretty late (10 am). -No AC in the arcade room. Arcade room is small- not many options for actual games. Air hockey table did not work. -AC was functional but unfortunately smelled like mold and needs to be cleaned. This was uncomfortable to sleep next to. -TV was not set up. I had to set up/install the Netflix on roku on my own. -Not enough seating options outdoors- during my stay I was unable to find a lounge chair to relax on by the pool and also on the patio area. Not a huge deal, but annoying. -The walls are quite thin and you can hear people in the hallways. Not ideal for light sleepers. -Advertised activities were not available during our stay. -Not the cleanest of the hotels I've stayed at. Random stains were located around the suite- made me wonder how much attention to detail is required for cleaning here. (Beds and bathrooms were clean but there would be random stains on the lamp, curtains, ac) Despite all the cons, we still had a good time. I would probably return if ML continued to modernize. For the price and current setup of the hotel however, I wouldn't return.

Place has gone into disrepair - garbage all over the place and looks like it's been there along…read moretime. Renovations that have been taking 4 years but nothing looks touched. Construction debris all over. Leaking roofs. Place is an all out mess and rooms are so outdated that even my great grandmother would say it's disgusting. Looks like no one cleans, mops or even stays here. Even parking is hazardous, huge potholes in road, no or very few lights, dark dingy and horrible. Pool paint chipping, roof leaking, hot tub broke , cleanliness a DEFINITE issue. No security, only fast food places nearby to eat. Would not recommend at all even 1 overnight stay

Photos
Mountain Laurel Resort - Lobby

Lobby

Mountain Laurel Resort - Desk

Desk

Mountain Laurel Resort - Indoor Pool

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Indoor Pool

Jack Frost Mountain - skiresorts - Updated October 2026

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