This is now my 3rd visit to the mountain and it's been as consistent, enjoyable and equipped with an experienced and knowledgeable staff each and every visit. The most amazing part of JFM is their adaptive ski program. We have a 10yr old neurologically impaired child who is now skiing without any major assistance thanks to their incredibly patient and well trained instructors (thanks Bob & Dave ). read more

With little experience in skiing / snowboarding, we found this ski mountain had good number of trails compared to other more popular mountains in PA. There were a few beginner trails which were not as crowded as other mountains. Two of my kids went to the black trails and they said the trail was very short even though the difficulty level was up. The thing I did not like was that the lounge was at the top of the mountain instead of at the bottom, so basically I was unable to video or picture my kids snowboarding at all. We went on weekends and during the holiday week, but two of the lifts were not in operation. The line for the lift got a bit longer during the peak time. The group lesson seemed very crowded and the teacher / student ratio seemed high. Good to know that their tickets could be used at Big Boulder, so you could basically ski in two different mountains for the price of one ticket! The cost of the food was way over charged. I would recommend to go during weekdays if possible because it was crowded on weekends. read more

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On Friday 1/23/26 I Went to the bar on the second floor with a friend of mine ready to order some drinks. We stood at the bar for over 15 minutes on a non busy day at a non busy time and the bartender came to our area multiple times never said a word to us after we greeted her and she deliberately walked away to assist multiple other groups of customers who Arrived after us. I being a black male and my friend being a Mexican male possibly had something to do with the blatant disregard of our presence while she assisted the other white patrons at the bar. We eventually got fed up that we left without. This was possibly the outcome that Kristina the bartender at the time was hoping for. Won't ever be returning to Jack Frost again. And I'd advise all of my fellow minorities to avoid this place as well. read more

Really debated between 2 and 3 stars here, but overall did not have a good experience at this mountain due to a number of different factors. I was a complete level 1 beginner (never put skis on in my life) and went through the entire process of research, etc in order to arrive at JF this past Saturday for the day. Key things that lead to a subpar experience: 1) Overcrowding. Not only was trying to get into groups for lessons a complete chaotic mess, but trying to get rental equipment was confusing, crowded, rushed, and an extreme headache. Once the lesson kicked off, the bunny hill was too crowded and instructors were having a hard time even getting space for us to practice. Upon reflection, it was ridiculous. They need need to put better protections in place to stop this from happening. 2) Signage / people movement system. There are like 9 different check points throughout the lodge and, while there's ample staff, it's incredibly confusing when you first arrive. Especially given the fact that they have no control over the crowds. 3) My instructor was overall fine, but the rest of my group was much better at skiing than me. I was not ready to go down the mountain when he said it was time to go down the mountain LOL. I fell (which I expected so that wasn't the big rub) and was doing mostly well but had a hard time with the turns. He should have just left me to continue practicing and let me go at my own pace. I left the lesson feeling sad and defeated instead of excited to keep trying, which is unfortunate! The instructor just kept repeating the same things to me over and over again and had no diversity in approach. A lot more "show" than "teach." The other students in my lesson were overall more helpful than him. 4) The food options are terrible at both the upstairs bar and cafeteria. Also the cafeteria was my personal version of hell with screaming/entitled children and teen, stinky people everywhere, and generally miserable vibes. 5) The website and booking process is confusing as well. Do I need to tell you what rental equipment I need? What's included? When you book through the ski school option it is very unclear. I am sure I could have just called but alas. I would like to try again at some point since I've lived in wintery climate my whole life, but it is really hard to justify given the cost and high risk of injury. To recover from my ski "performance" I drank two really lovely margaritas in the upstairs bar while a live band played! That part: great. Loved that part. My more experienced friends had a fine time even though conditions were a little icy. As other reviewers mention, this is an easier/more beginner hill. Fine for a quick trip if you're in the Poconos but do not expect anything beyond the basics. read more

Best skiing and snowboarding spot for beginners! I was nervous about skiing, given I could barely remember doing anything last time I went. I assured myself by buying lessons this time around, with a 1 Day Lift Pass and Rental add on ($167). This costed only $30 more than without lessons, so it's a good deal to me for a 2 hour group class! The website kind of markets you into buying ahead of time to save $5 but you can actually buy a lot later and still save $5. Also, if you buy too in advanced, you have to pay a $5 shipping cost for them to ship the passes to you. Getting there and starting lessons was seamless. They do tell you to come 1 hour in advance, but that's because the process of finding your rental gear can take a bit. I highly recommend entering your rental info online, as they were able to easily retrieve my stuff. The staff were so efficient and friendly! I swear everywhere outside NYC is so much more mannerly and genuine. Rental gear came with skis, helmet, boots, and poles. My instructor, Peter, was awesome and so patient! Even though we were a group, he still gave individual feedback as we took turns sliding down making wedges and turning. At the end of the lesson, we went down the Green Hill (I think it was Frosty) with our newfound knowledge. There were plenty of beginner Green Hills to learn from. Shoutout to the amazing staff for handling the ski lift lines. I even felt brave enough to tackle the Blue Hill by the end, which was scary steep at first but progressively gets less intimidating. Thanks to Jack Frost, I feel fully confident in taking a stab at snowboarding next time around. read more

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Okay, we went to Jack Frost last week and were told this was the worst season of snow. They also said they were closing for the season in a week or two. I was super disappointed that this is on epic pass. We are more experienced/intermediate snowboarders and this was not the best park. The black/blue were okay, but definitely not the same in other parks (which I should not compare). The snow was ice. The runs were not long at all. The perks of the place is it's not crowded, lifts move quickly and pricing is very reasonable. read more

We went to Jack Frost for the first time and had an okay experience. As beginners the slopes were good but the blue / easy slopes were more challenging / steeper. The problem we had was the ski lift had technical issues so we lost an hour of ski time due to this. We also had to either go down a steep slope (hard for beginners / intimidating) or climb up the mountain. We ended up climbing the mountain but we're again disappointed in losing slope time as they had closed the beginner slopes for the rest of the duration. read more

Jack Frost Mountain - Ski Resorts Near Me - White Haven, Pennsylvania

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My sister lives nearby and we were celebrating our Anniversary so decided to spend the day at Big Boulder. Had a fabulous time and will definitely be back soon. Get your tickets online to guarantee that you get to enjoy snow tubing. read more

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Medium sized Poconos mountain with three green trails for beginners. One road in, so can get slow leaving at the end when everyone heading out. Free parking is not paved but stone and mud. The $10 slope side parking is close and semi paved. This is interesting in that the lodge is at the top of the mountain instead of the bottom. So you start up top. The learning center you can check in little one (forms for release need to be filled out) and you get a neck card to pick up the little one later. The group classes are totally worth it for the kids, 3 hrs total with a snack break, level 1 for 3-4 yrs old, 2 for new older kids and 3 for all others. No diapers allowed. They learn how to put on their gear, tighten up, get up, walk around, use the lifts, and more. No carpets here. The little one after two classes was able to go on blues and use techniques like herringbone and parallel turns and more (they had skating experience which made it easier). Adult classes more mixed, good tips for beginners but need smaller class sizes to be really useful. 2 hour long discovery classes go over the basics from gear to turns and lift riding. The instructors (two Tom's and a Jim) were fantastic and class was definitely smaller and more manageable on a weekday. Weekends were crazy, double the class sizes. Rental center is to the side building for the equipment and they need to do the release online or electronically to go faster next time. But ppl left their shoes right there so that was convenient to pick back uponce you drop your gear off. Free bag check but people left bags on tables all around. Free ski check and they were strewn all over anyway. Bathrooms a bit slick and smelly for men, and a small pro shop with nice elderly ladies which helped with fitting goggles. The food court had good chili, skip the cold bread bowl which wasn't good sourdough at all. The mac and cheese was thick and good enough. The prices are a touch high but that's a lodge for you, no different than an amusement park. Overall good mountain with a mix of beginner to mid difficult courses. It was all man-made snow this time, not nearly enough real snow this year yet. read more

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As a first time skier, it's hard for me to compare the mountains to other resorts (as I've never been), but chatting with veteran ski friends the mountains and slopes were decent (though they were on the easy side compared to other greens, blues, and blacks). I personally enjoyed my experience, however, the lifts were horrible. It seemed to be that they were short on staff but half of the lifts were closed and huge (45 min) lines. We wasted a ton of time waiting to get on the lifts. The system they had was also horrible and further contributed to long lines. read more

We arrived around 10am on weekend. There were 10-minutes dropping off parking available. Check-in was quick and easy. Different from most ski mountains, here we skied down first, then took the lift back up afterwards. The lodge was very crowded and quite noisy. There was background music playing, which made noise situations worse. Although we saw cleaning staff working inside, women's and men's rooms got wet floors again very quickly. read more

March 6, 2021 was only my second trip to Jack Frost Mountain. The crowds were reasonable (we skied early), the slopes were good and the cost was reasonable. For the Poconos, and for a relative novice, Jack Frost seems like a reasonable local option. And, given that we're in a pandemic, the mask wearing and social distancing was both appropriate and seemingly well monitored. I would recommend Jack Frost to those living in the region who want a nice ski weekend or day trip. Anything more than two days will leave you feeling like there should be more but there isn't. Now, where they should make improvements: 1. Parking. I would have paid a premium to park closer. Hoofing it across a large lot in ski boots is not my idea of a good time. 2. Food. Not a healthy item to be found. Burgers, hotdogs, fries, muffins and candy. I don't need lobster, but could they scrounge up a power bar or a banana? Bland, overpriced and generally bad for you food options. Not surprising, but disappointing nonetheless. 3. Bathrooms. This is the first time in my adult life I ever waited in line for the men's room. Four stalls. Two urinals. Hundreds of people. Do the math. 4. General Decor. This place was designed in the 80s and it shows. While most indoor spaces are closed due to COVID, Vale Resorts should update and remodel so this place is more inviting and takes better advantage of the views. read more

Wonderful down-to-earth place with plenty of charisma and great ski lessons for kids. The staff here is very kind and the atmosphere is not at all stuffy or snobby. Plenty of nearby parking and good drinks! The chili upstairs is great! read more

Jack Frost Mountain - Upstairs bar/lounge - Ski Resorts Near Me - White Haven, Pennsylvania

This is my second year coming to Jack Frost. The only reason why I'm leaving a poor review is because the ski lift attendants do not pay attention and people get hurt. Sometimes people falls and they don't stop the lift and other times they speed it up so fast it jams to the back of leg leaving you with big bruises are your calves and the back of your knees. Big boulder is better they pay attention on the ski lift. read more

Jack Frost Mountain - Ski lift - Ski Resorts Near Me - White Haven, Pennsylvania

I had a really good time here. Hadn't been snowboarding in over a year and this was a great place to go, despite the fact that I broke my rib on the last run. That's on me and I will own that. It's a little annoying that you can't take the gear home with you if you're there for the weekend. I'd recommend renting off-mountain so you don't have to repeat the rental process every day. Originally was gonna give four stars but now that I'm thinking about it I probably won't go back tomorrow bc of the aforementioned broken rib so I guess their one day only policy benefits me. LFG read more

Save your money! I've been to a few resorts in the Pocono area and this is not it. The resort itself is in dying need of an update. The trails are terrible, it's just straight down with no fun windy trails and very short. When I went It seemed like they didn't even blow in the morning so all day I was ice boarding. I was here in past years and wasn't a fan of this place and I was here very recently and I'm still not a fan. Only plus is the staff, they're very friendly and helpful. If you're looking to ski/board in the Pocono area I'd recommend Blue mountain or camelback. Blue is on the pricy side but worth it. read more

We spent two days here so that the kids could have lessons and we could have a chance to ski. I cannot tell you how amazed we were at our sons instructor, Carl! He needs to be running the ski program and teaching the other instructors how it is done. He got our son from wedge sking to parallel in one lesson! I didn't recognize him! He had confidence and control in just two hours!!! He also spent extra time explaining what he did and why and how we can support his new skill. I have never had such a comprehensive ski lesson experience. While we enjoyed our time skiing on our own we most enjoyed watching our kids get lots of hood experience. Their green circle trails were prefect for beginners to budding intermediate. The blue squares were great for them too! Perfect for new and beginner skiers. Carl Carl Carl! Ask for Carl! I hope he is running the place when you visit. read more

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F minus Vail!! I expected more. Snow was terrible. It's been a bad year for snow but this was unacceptable. Ice ice ice. People were very friendly but the condition of the slopes stunk. Narrow runs, some very challenging as blues. Food was marginal and the lodge hasn't been updated in 50 years. It's the 50 year anniversary and it shows!!!! Not going back- I expect more from Vail. read more

Mountain is good for teach beginners because its not too crowded and the slopes are pretty straight forward. There are 1 or 2 trails to entertain anybody who knows what they are doing for a bit. The staff are extremely kind and mikela and michelle were amazing. read more

I had never been here before but because I have an Epic Pass I decided to check it out! It's a beginners hill. It's a good place to learn but for us who are a bit more experienced, it isn't very challenging. I drove 2.5hrs and I was only there for 1.5hrs since I had done all of their black diamonds. If you want to learn or want to teach someone how to ski, this place is perfect but if you are experienced skier, you will be disappointed. My theory was confirmed when I went to the ski shop and noticed no boots were over 90 Flex. Personally, I will not go there again it's not that it's a bad place or had bad service, it just wasn't challenging. read more

When we first arrived we had to wait in a line for 45 mins. Then got cut by like 5 people for no reason. (This was the last straw) we then went to go skiing and after going down the mountain, we had to wait 25 mins in the Lyft line to get back up. In 3 hours I went down the mountain about 4-5 times. 80% of my trip was pure waiting. I'm ok with waiting, but I'm paying hundreds to go skiing, not to be standing in a line for longer than I should be. read more

Great place to ski, especially for beginners. There are a lot of options for beginners- 3 greens, and a couple of easy blues. This mountain has short runs, so it's good for people who do not ski often because their legs won't tire out. The greens are very easy slopes and you won't have to worry about going too fast. They close at 4pm sharp, so no night skiing read more

JF isn't too big of a mountain but that's expected since none of the ski resorts in the Pocono's are very big. JF was exactly what I expected from years of experience from going to the other mountains in the area. I primarily went for the WMMR Day Off At The Slopes and it didn't disappoint. There was a decent amount of people there but didn't feel crowded at all on the slopes. On a normal day, prices are a little expensive but that's the going rate. I had fun here and would go back again. I liked that they had newer equipment to rent which was a huge upgrade from the old ski boots that were difficult to get on. The view is great here. read more

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Great mountains! I liked Jack Frost the best. Big Boulder is mostly for people who do tricks, while Jack Frost is more only for skiers/snowboarders, however there are still some trails for people to do tricks. In Jack Frost, it is a bit weird since you have to go down the mountain and go back up in the chairs and go back down again. The lodge and rental place is up the mountain, while the trails are down the mountain. Everything was great! Workers are super friendly! read more

Jack Frost Mountain - Big Boulder - Ski Resorts Near Me - White Haven, Pennsylvania

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Jack Frost ski resort: 600 ft vertical drop, usually the first in the area to open in the autumn, around $50 for one day adult ticket, free parking, slopes are not lit, closes at 4pm. Ticket is also good at Big Boulder which has lights and is open until 10pm. 6 snow tube runs read more

Skiied here twice in Covid times, multiple times over the years. The staff is helpful and friendly, but they are ALWAYS shortstaffed. Given that they are limiting the number of visitors and know exactly how many people to expect, there is no excuse not to have more lifts open or more people at tickets. You must purchase in advance online, and both visits something got screwed up and we had to visit customer service to fix it. (Which they did, and were nice about it) They were very good in enforcing CV protocols. They shut down at 4 but start closing lifts at 3 so the lines just get longer. The lodge is worn down and badly in need of renovation. The lodge was so awful that I don't miss it and will eat in my car from this point forward. Conditions were great though! read more

Jack Frost is my favorite mountain in Pennsylvania. They do a great job with snowmaking and the staff is friendly. My only complaint is small coffee for $3.50. I hope Vail will come in and offer a coffee at a fair price for skiers who are spending hundreds of dollars at their properties. Thank you. read more

This is a great place for beginner skiers. My husband and I were super impressed by the instructors. We took the beginner's group lesson and left feeling really confident on the green slopes. It was really well staffed and well managed. The rental process was quick and easy. Bring your own lock to use the large free lockers. We had a late start and got there at 11:30, parking was packed, had to park about a 5 minute walk from the entrance. Leave at least half an hour before closing because the traffic on the only road off the mountain gets really backed up. But overall really great experience. Will update when we come back for their intermediate lessons. read more

Website is not helpful at all, you need a reservation to do anything but can't make a reservation online without a pass and all the passes are sold out. Also cannot contact them via the phone as they redirect you to other phone lines only to eventually get an operator stating the call center is closed. Arrived at the resort to find out tubing is closed (it's posted on their website as open, first come first serve) and was told we should have made a reservation online. Wouldn't be so annoyed if I could have found this out when I tried calling 10 times before I drove 2 hours to get there. read more

I skied here since I had a day left on my 3 day pass ( skied Hunter the other two). This is a good mountain, for what it is, a very small 500 foot vertical, with good slopes, and slow chairlifts. You spend more time on the lifts than skiing. I don't understand how some reviews call this their favorite mountain, when 30 minutes closer to Philly you have Blue Mountain with twice the vertical, and high speed chairlifts, with more diverse trails, and more dining options, plus they are open at night. read more

We had to wait over an hour and a half to get the rentals, and the lifts took about 30 minutes each. Complete waste of money.

i must admit, i was at chat and chew when i checked in :( the snow today was a little icy but we shredded the gnar just as well. My slime was shredding for his first time and was able to do a blue on his fourth run!!! :o i apologize again for being dishonest in my check in, i promise i was at jack frost earlier but just forgot to check in :( read more

Conditions for skiing were very good, over 3 visits this year, BUT only one lift line is unacceptable. There were 2 other lifts that could have shared the hundreds of people who wanted to ski. Whole sections of the resort (the easier runs) did not have lift service. It's a shame to pay good money to waste your time with only one lift. C lift was not open any of the 3 days we were there. E lift was open once. read more

horrible. very icy conditions, super long lines with 5+ minute wait. barely any lifts open. would give 0 stars if possible.