Cancel

    Open app

    Search

    Jack Chen's

    2.7 (19 reviews)
    ModerateChinese
    Open 10:30 am - 10:30 pm

    Jack Chen's Photos

    You might also consider

    Recommended Reviews - Jack Chen's

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Bottom container : daily special i Top container : daily special f   Delicious.

    I ordered in person, and the food took not too long to be ready. I was so surprised to see how much came with the special and loved every taste. For me, special f is worth the get!

    General Taos chicken combo dinner
    T M.

    Loveeeeeeee it ! My first time ordering here n I was very pleased. I ordered online where they have their menu available. I was snowed in at work and hungry. I drive by this place all the time. So I figured let me try them out. I ordered a general Taos chicken combo I was amazing it taste so good plus plenty of food for a good price. Plus they delivered! It made my day not only that I'm hard to please I called twice to make sure my order was right and to add to my order. The lady was still patient n nice. Great customer service!

    Szechuan lo mein, general Tso's chicken, steamed dumplings, crab Rangoon, Fried rice, egg roll, beef stick, fried chicken wings

    See all

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of T M.
    11
    66
    49

    8 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of E L.
    0
    19
    6

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Bad food. Ordered orange chicken and egg rolls. Orange chicken tasted like chemicals and egg rolls was nothing but oil

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Mrs. F.
    12
    30
    0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Not my favorite place, but not the worst. Has good food and it yum yum. I will be coming back.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Good for greasy Chinese food. Not particularly high-end, but it all tastes good.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Jack Chen's

    You might also consider

    Verify this business for free

    People searched for Chinese 3,162 times last month within 15 miles of this business.

    Verify this business

    Iron Chef Asian Cuisine

    Iron Chef Asian Cuisine

    3.8
    (102 reviews)
    2.8 mi
    $$

    I really hate that Yelp doesn't allow half star increments. The reopened Iron chef is not quite 4…read morestars but it's a bit unfair to give it 3. However, I had to make a choice, given that I've been a bit disappointed twice in a row, 3 it is then. The first visit, I had lunch special Thai eggplants with hot & sour soup. The hot & sour soup was delicious, although it's not the original SiChuan style. It substituted the signature day lily buds to golden needle mushrooms instead. It appears to be the Fuzhou style where the owner & chef are from, nonetheless, it's still very tasty. The Thai eggplants didn't come with any meat. I didn't know it's a vegetarian dish until it's too late, would have preferred to add some beef to it. The flavor was good but it's just too greasy, it sits in a puddle of oil as you can see from the photo. There are ways to make it less greasy but it takes efforts. Efforts take time & time is money, Apparently, this was something not worthy of improving when I brought it up. I kind of understand it but also felt disappointed at the same time. The second lunch visit, i ordered my favorite Japanese dish Unagi Don, I.e. Grilled eel on rice. I was more disappointed than the first time. The eel was barely warm, from the taste & texture, I felt it was precooked & microwaved upon order. The eel sauce was subpar & the slight fishiness further supports my suspension. This is a subpar Unagi Don experience unfortunately. I don't feel so bad now on giving it 3 star. I may return one more time to try out their sushi sashimi offerings, however, not in a any rush & not getting my hopes up either.

    Love this place! Glad they are back in Longmeadow! Arguably the best within 15-20mins of East…read moreLongmeadow, Longmeadow, Springfield area. Very nice people, decent prices, good food.

    Photos
    Free hot tea
    Free hot tea
    Hot & sour soup with needle mushrooms
    Hot & sour soup with needle mushrooms
    Eggplant Thai style

    See all

    Eggplant Thai style
    Jack Chen Chinese Restaurant

    Jack Chen Chinese Restaurant

    2.8
    (53 reviews)
    2.1 mi
    $$

    This place has a big menu, mainly consisting of Chinese food and Japanese food…read more They have a great vegetarian selection that even offers faux meat, soy protein ans seitan. I recommend the Vegetarian General Tso Chicken!! Website has the menu. Vegetarian meal is pricey but comes with rice (brown or white) and a cup miso soup. Also a plus is the Boba Tea, which is hard to find in the area.

    Good Afternoon every one,…read more Here is yet another review. This is one about an extra charge to the bill. It is not much for this bill that I am discussing, however it is not the only time and can add up. On July 2, 2026, I had placed an order for a pick up. The order was for Beef with mushrooms and a choice of white or brown rice. I had chosen brown rice. The order was $13.95. When I arrived to pick it up, the price was $17.07. When I questioned , the charge, we had a discussion about a $2.00 charge for brown rice. The choice was on the menu, nothing about an extra charge. The woman basically did not want to hear it and explained that there a a different way to cook brown rice. It did not taste great. She did not go by the guest is right ritual. Nothing I could do since I had already paid. This is not the first time that Jack Chen had done this, there was a time about a delivery charge and a tip etc, I don't have the receipt so I will not get into that. There was a time I had went to order and my order was only like 12 and change, The woman on the phone said oh no you have to order more we don't deliver until it's 13 dollars. Of course I did not order. My wife used to do all the ordering and picking up until recently, so if she had put up with this boy oh boy, could you imagine? We had been customers for many of years. January 2 was the last time that I will step foot into that place Don't get me wrong. The food is decent and sometimes actually real good, depending on what you order. Below are a couple of pictures of the proof showing that I had an option and the receipt that I had to pay an extra two dollars for rice. I did not get an apology. I did not get a deduction. I did not get anything except the food that I ordered, so in my opinion that is just outright ripping me off so make sure that you check your bill each time. Just a heads up and Do you think this is right? Thank you and have a great day.

    Photos
    Price stating an extra $2.00
    Price stating an extra $2.00
    Caption: Beef w white or brown rice only and price $13.95 for plate.
    Caption: Beef w white or brown rice only and price $13.95 for plate.
    Kung Pao

    See all

    Kung Pao

    Jack Chen's - chinese - Updated August 2026

    Loading...
    Loading...
    Loading...