DO NOT RECOMMEND. Samantha was no help. dropped my car off to adjustor to come out. informed Stokes…read morethat I wanted to use them for the repairs. Called that afternoon after the Adjustor was finished to get on the books for the repairs. Never received a call back. Had to call the next day since my call was never returned. I was only then informed that the body shop would be closing and not taking new customers. The lack of customer service and lack of communication is very disappointing from a Stokes business.

summary: I don't recommend 1. I was told they would call…read moreand give me updates on my vehicle, I always had to call. 2. I suspect they started to screen my calls because I switched from my number to using my work desk phone and coworkers phone after I would call from mine and someone would answer. they never appeared busy when I would go inside so I am not sure what was happening. 3. There seemed to be no real updates when I would call about my car. I would have the same updates for weeks. (My car was in the shop for 3 months) 4. Paint job on my car was horrible on the back end. They also caused additional damage to my paint. I was given a loaner car. 5. When given the car back, I noticed what looked like scratches but it was really residue they didn't even bother cleaning off. someone from another department ended up buffing it out for me. 6. I also informed them that one of my service lights was on and it shouldn't be. they "fixed" it and said if I have any other problems to go somewhere else. 7. My car didn't have electric issues before giving them the car. Now, I have a serivr light that won't turn off, cruise control won't work, the driver assistance that randomly turns on when it thinks I'm going out of the lane which is a hazard and so much other issues. Overall my car doesn't drive the same 8. They entered the carfax wrong and said my airbags was deployed when it wasn't. I have called to try to have this corrected, no one will return my calls once again. So I will have to correct this myself 10. I am now forced to choose if I will pay out of pocket for someone else to fix their mistakes or just trade in my car. I will be moving out of town and don't have time to keep taking my car to them, nor do I have the confidence they will actually do a good job. My suggestion to them is work on their customer service. It's stressful not having your car but it the experience I had with them did not help at all.

I know that many times a tow service is hit or miss. It's dependent on availability, locality, and…read morepriority. This may not be your experience, but this was mine. I had a breakdown near the Wondo River Bridge. Contacted Sea Island, which is relatively close and they got a truck to my location in a little under 20 mins. The driver was kind, funny, and quirky. He likes his job and he has stories to tell. He got the car loaded in 5 mins and we were off! We actually had a little fun on the ride to the drop-off point with our driver. We squared up at the mechanic garage we requested delivery to and it was a fair price especially considering it was a holiday weekend. Thanks, Woody! 10/10 would recommend.

Took my 2010 Honda CR-V here to get my AC fixed dropped it off in the morning and it was ready in…read morethe evening the next day. Marty is super helpful and great and it was definitely appreciated. NOT TO MENTION that I was charged nearly half of what the dealership told me it would cost. If you live in the Charleston area, never take your car anywhere else. *Disclaimer: from the outside it looks almost like they are out of commission and kind gives off "junk yard" vibes but what they save on their landscape budget goes directly back in your pocket.

I've been bringing my car to sheaf for a couple of years now and each time I'm impressed with their…read moreservice! They are always super helpful and courteous! Always upfront about the cost and I never feel that I'm being swindled into a service I don't need! Great work!

I was charged over $1000 more than the quoted estimate & they left my vehicle with electrical…read moreproblems that I didn't have before. Kept my vehicle 2 month & did not take care of while in their shop. Actually drive it 200 feet from behind their shop on a FLAT tire right in front of me. They hung up on me when I called to question the price difference. DISHONEST & DISREPUTABLE COMPANY!

I "sold" my car to them, Maurio to be exact, on eBay. Maurio put in a bid that I accepted. He then…read moreasked me to call him which I did. He then proceeded to try to negotiate a lower price, which I refused. He then claimed he would buy the car. Immediately he ghosted me. After days of trying to get ahold of him, he finally replied when I told him i was going to report him. He tried using God to gaslight me into letting him off the hook for his obligations. Stay far away from this dumpster fire. I suppose weak men do create bad times.

Everyone I met there was very professional. My car was scratched and dented when I dropped it off…read moreand looked great when I picked it up.

Used this company to take a Tacoma (flat bed) to the dealer for repair; everything went well.read more

David Austin was our technician with a welcoming and friendly demeanor. The tie rod on the vehicle…read moresnapped out and the sway arm could potentially drag the ground if the vehicle was pulled onto the tow truck without an efficient assessment. Thankfully David was able to produce a solution with no damage to the car and delivered the vehicle without incident. This technician would be a high value to any company possessing the desire to retain people who can assess and resolve situations in the moment while still carrying a hospitable state and providing assurance and ease to their customers. I would highly recommend David and will request him personally should I need Prince Towing again. The company as a whole provided ease through the whole process and the technician, David, was exceptionally above and beyond! Many thanks!

I came in here out of desperation after a rude encounter at my dealership. The front of my bumper…read morewas dragging on the road and was so worried it was going to pop off in the middle of the highway. Sean came to the rescue immediately and fixed it within 5 minutes. And Hannah was very sweet and helpful. The dealership quoted me 2 hours diagnostic and several hundred dollars. Will definitely come back here next time I'm in a pinch!

We brought our vehicle to Fender Mender for an estimate to fix a piece hanging from the front…read morebumper. Shawn was able to fix it while we were there. We really appreciated his immediate attention to our problem. Will definitely bring any vehicle back if needed in the future and recommend Fender Mender to our friends.

Followed through and were very patient with me as I didn't know if the truck I was towing was a 2…read morewheel or 4 wheel drive. Drivers did a good job communicating with me.

They were # 18 on a list of towing companies I called. They were right there with the truck and…read morebrought me home.

I arrived with an urgent issue just as they were closing, and Mel and his son, Tony, didn't…read morehesitate to look at it and start working on it immediately. In less than 45 minutes they had repaired the problem. Their service was professional, well done, efficient, at a reasonable price and extremely kind and friendly. I highly recommend them and will definitely use them again. Thank you Mel and Tony!

Mr. Mel is phenomenal! He owns an incredible shop, and I cannot recommend him highly enough. He and…read morehis employees are truly fantastic. From the very beginning, he took the time to listen carefully and thoroughly assess my car repairs. After being rear-ended, he made sure all of the damage was completely documented so the repair could be done impeccably. The repair itself was incredibly well done and impressively quick, too. His pricing was more than fair, even though the other party paid, and the value they received was outstanding. I left with a smile because my car was in better shape than it had been in quite some time. I hope I am not in any more accidents, but if I am, I know exactly where to go. Please consider AAA Action Auto Body. You will not be disappointed!