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    J.R.'s Custom Decks

    4.0 (3 reviews)

    Services - J.R.'s Custom Decks

    Deck construction

    Deck repair

    Deck replacement

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    Discount Fence USA - Automated Gate - Iron (Custom)

    Discount Fence USA

    (13 reviews)

    Eastside

    Selecting a company to work a big project is no small feat. Replacing a fence may not be the…read morebiggest project, but there are so many considerations, especially when you share a fence with three neighbors. Coordination was very important. So I sent out my project request through Yelp and this company was one of the responses I received. Scheduling a visit proved to be challenging. Their AI bot was responding to the point that I was frustrated. Eventually I answered that their scheduling didn't work for me. At that point, a person intervened and told me the AI bot took over and gave me a date that worked for me. She said a confirmation was forthcoming. When I responded ok, the bot seemed to take over again. I believe the date and time I was given was a Thursday at noon because the Wednesday at noon was unavailable. But I didn't receive a confirmation. So Wednesday comes around and I'm not expecting anyone. I'm working from home in pajamas when the doorbell rings. I scramble to get dressed when I realize this person isn't leaving and might be one of the companies I scheduled. I came outside and received a friendly greetings. I apologized for being delayed and explained that I was expecting them the next day. I opened up the gate and we spent about ten minutes going over what I wanted. I was advised that I would be sent an estimate probably the following day. I never received an estimate. The writing was all over the walls. The people I dealt with were nice, but the situation with the AI bot and not getting a quote back, unfortunately didn't inspire confidence.

    Poor communication. Didn't listen or pass on information that was given. All they kept asking…read morefor was my contact info so a "salesman" could reach out to me and then invited themselves to my home, without my permission.

    DFI Remodeling - Bathroom Remodel

    DFI Remodeling

    (8 reviews)

    They remodeled all three of our bathrooms and did a wonderful job. Not only do they have…read morefantastically talented people working for them, the people are genuinely nice to have in the house. We are VERY pleased with the work and I admire our "new" bathrooms daily.

    July 30th I negotiated a roofing job from representative Eddie for DFI Remodeling, LLC +1 (210)…read more983-8221. He stated the first check from Liberty Mutual for $2642.36 would be used to order materials. Aug. 15, 2026, 10:31 am, I Apple paid Eddie $2600. Aug. 25th, I asked for a timeline at 1:13pm. At 3:34pm Eddie stated he'll check with office. At 7:06 pm he stated the office had nothing signed by me and for me to check my email. Aug 27 at 7:50 am I sent a screen shot showing that I have not received any Docusign correspondence June and asked who the email address was from so I could reverse search for the email. Aug 29th at 9:46 am, I asked Eddie again to please send the contract. Sept 4th at 5:52 pm, I asked for a timeline again for the contract, materials, work scheduled and eta for completion. I haven't had a response from Eddie since Aug 27th. On Sept 5th at 2:16 pm, I asked to just have my $2600 returned. Sept 12th, 1:31 pm, Sept 14th, 1:20 pm, I texted again, "Hi Eddie, can you please send me your email please. Following up. I'd like for the return of the $2600 since there was never a contract, work started and no follow up, no contact and service rendered. I'm moving in a different direction. Thank you and I look forward to being in contact. Ms. SP Sept 14, at 1:20 pm, I texted again, Hi Eddie, I have a company that can have the project done by this weekend. What's the ETA on returning the initial $2600 funds? address, TX 78666. FINALLY, Sept 15th at 11:26 am Eddie replied, Hey SP we will work quickly on getting you an invoice for services provided this far and hash out any remaining balance or refunds, thank you. Aug 21st, I texted Eddie again asking to please finalize this. As of today, I still haven't received any email, text or refund from DFI, Remodeling, LLC. I need help. I left a BBB complaint today. This is an insurance claim and I need to get the work completed.

    Stiefvater Construction Services - New wall and floor tile

    Stiefvater Construction Services

    (18 reviews)

    My wife and I decided to have our 1980s bathroom updated and have it more senior friendly, and from…read morerecommendations from a neighborhood facebook group we found Todd. Todd is the owner and president of the company and he came by to look at our bathroom and hear about what we envisioned for the remodel. Todd showed up on time for our consult, and was very friendly and knowledgeable, we discussed price and materials and came to an agreement on what we needed our budget to be. Todd wrote up a quote and contract, we reviewed and signed it, and agreed on a start time for the project. We met Todd at a material store and picked out all the tile and discussed fixtures. Todd has a cabinet maker that works with him and this worked out because we had a custom vanity in mind. The representative from the cabinet maker came by and got all the dimensions and finish choices that we requested. This remodel was going to be down to the studs, replace the tub with a walk in shower, plus a modification on two existing walls, and the installation of a door between the bedroom and bathroom, so it was a major project, but Todd assured us they were up to the task. Todd's and his crew showed up on the day we agreed on and after introductions, they got to work. Todd estimated 2-3 weeks, and they finished exactly at three weeks. Because of the new wall in between the bedroom and the bath, the bedroom walls were painted completely so everything matched. We also had custom shelves in our bedroom that had to be taken down while they painted, and they reinstalled them when they finished. Mario, the lead craftsman on the project was amazing, he truly a master craftsman who can do it all, carpentry, tile work, plumbing and electrical, and his helpers, Noe and Steven were very good also. The vanity top was custom cut by one of Todd's vendors and he did an exceptional job. Overall we love our bathroom, it is exactly how we envisioned it, and would recommend Stiefvater Construction highly. Todd went above and beyond managing the project and was very open to us picking out all the tile styles and paint colors. He checked in on a daily basis to see how everything was proceeding, and always kept us updated. If you have a construction project we would highly recommend you giving Todd a call, we are sure he could help you achieve your vision.

    This is not an easy review to write because I cannot say enough good about Todd Stievfater and his…read morewonderful crew. My project began as only a floor installation and grew to include repainting the entire house, remodeling the kitchen and two bathrooms, and creating a resplendent epoxy patio floor. I could write a paragraph about each of the following: Prompt, timely, effective communication Flexibility working with my schedule Excellence and attention to detail in all work Exceptional integrity, honesty, and pride in a job well done Going above and beyond to work with my budget and make my vision a reality Think of every horror story you've ever heard about a contractor; working with Todd Stievfater is the exact opposite. He wasn't satisfied until I was, and I do admit to having rather high expectations. From the smallest improvement to a full scale renovation, Todd Stiefvater considers every job an opportunity to honor God and leave a thoroughly satisfied customer. I am grateful to be one of them.

    J.R.'s Custom Decks - decksrailing - Updated September 2026

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