I'd give these guys 10 stars if they'd let me. So we bought a home and the water heater needed to be replaced and JR did the replacement, the hitch was they were told it was a natural gas hot water heater and not propane. So you guessed it on Christmas day our less than 2 month old hot water heater went to heaven.
We called JR on Christmas day expecting a answering service or voicemail and to our surprise Ronnie the owner answered the phone and tried his best to walk me through the trouble shooting neither of us knowing it was natural gas on a propane system. So the nerd that I am I begin reading everything hot water heater and notice it says natural gas. Again on Christmas day I called Ronnie and he answered the phone when I told him what happened he immediately said that was the problem.
Mike and his apprentice come out to take a look and told us the rarity of this particular unit. They called the big box store in town who said oh yeah we have one. Of course they didn't so I believe the nice lady's name is Renee well she gets on the phone and finds one an hour away. Well after they confirmed that it was in fact in the warehouse an hour away they went to get it and install it immediately.
Mike and his apprentice come out again replace the hot water heater and if you didn't know you'd never know they had been here. Clean, efficient, great guys that didn't try to upsell us on anything at all and the best news was we found out they do HVAC, & Electrical work. I've already recommended them to a friend and will use them on all 3 of those systems.
It is always nice to find a local family run business that treats you like you would like to be treated and these folks fit the bill on that. I'm so glad we found them and will use them in the future you can bet on that. read more