you never want to have to call a plumber but when you do you'd be fortunate to get Mitch from Bert…read moreNorman Plumbin. He handled our issues at our home in the historic district both competently and efficientl. Thank you again Mitch!

This has been our go to plumber since we moved here. The staff is always super friendly and all, I…read moremean all of the service technicians are absolutely amazing. They answer all of your questions and listen actively to your concerns. They handled the installing of my automatic chicken waterers and now my life is so much easier. I opted for the concierge plan where if I have an emergency they will come save day to fix the problem, and with lack there of or overflowing-water can be a problem. I have no issues with the pricing as most of the companies charge the same type of hourly rate. Mr. Norman lives in our neighborhood so it's like having extra plumbing security.

Had a hot water replaced on the 4th floor of a 7 floor building. The team that came to do the…read morereplacement was on time, polite and super efficient. The front office was also sharp and handled everything quickly. They answered all my questions promptly. A little snag with the back office - but was handled easily. The best part was that they worked on my schedule to my complete satisfaction. I would have easily given them a 5 star but for the back office snafu.

Used this Co. 34 times and found them to be very dependable and efficient! Would hire them again…read moreif needed a plumber.

Good & consistent highly recommend them for plumbing repair & all service needs . They are very…read moreresponsive

I contacted Dave Turner as I needed to have a kitchen sink water spout repaired that was leaking at…read morethe junction of the sink to the spout. The 'plumber' came over and informed me that it would be cheaper to buy a new spout than to install new one so I went out and bought a new one and called back. They charged me for a new appointment and I made the appointment. When he returned he installed the Glacier Bay Single-Handle Pull-Down Sprayer Kitchen Faucet. I had left before he commenced work on the installation as I had another appointment nearby. I left a key with him to lock up and hide. So when I return...guess what? There is not hot water connected. The detachable sprayer does not detach more that 6 inches. It appears that the counterbalance weight was attached to the hose in the wrong place. When I went over to complain and schedule another plumber to come over Dave Turner told me that Justin (the original) was free and he could come over now. I responded that I would be a damned fool to have him back. Dave proceeded to raise his voice and inform me that he would call the sheriff were I to use any more profanity. That is when I told him to f**k off and it went bolder than that. I fled the scene before that old disgusting Santa Clause bearded redneck put a bullet into my head. Do not ever use those fools.

Very good service. Went above and beyond to resolve the issues. Recommend service at reasonable…read morecost.

Al works fast and is very well priced! Was great working with him. I have not had such a good…read moreexperience with services in a long time.

The company is a rip off. The cost of a kitchen sink drain unclogging was $620…read more Technician was here less than two hours with his mechanical snake. A call to home office verified the criminal charge. "That's what we charge" BEWARE of this service

Same day service. Technician was very helpful. No trip fee to come look and provide an estimate,…read morewhich was great.

Matt agreed to fix a roof. He was given all the details about the roof over the phone and said he…read morecould do it in about 1.5hrs. He could not repair it, and still charged the entire rate. This is not how business is done. When I cannot fix something it is free or discounted. I then fixed the roof myself and found screws not driven in, sticking out, tons of glue. Tape over the skylight obstructing the view and defeating the purpose of a skylight. Then charged $70 for the (2) exposed screws and glue. Nothing was done properly except the diagnosis of the lights, which he had no parts to repair or replace. 0 stars. My son and I fixed the roof ourselves in about 1hr after removing his screws and glue. Not good.

Sometimes you have too trust your instincts when dealing with trade people. Quote one…read moreprice.......charge another! The vast majority of his verbal customers feel over charged and some of them felt his work was substandard. Their are many "good" plumbers out there, why aggravate yourself?

Needed a shower cartridge changed. They quoted one price and charged another. For twenty minutes…read moreof work we were charged 363. We believe this price is gouging and a rip off. We will never use them again as there are better choices out there. After they left we discovered the cartridge was not working properly and appeared to be installed incorrectly. We called them back but did not receive a call back for three days. In the meantime, a Handiman fixed it beautifully......your call!

We had an issue with our septic being clogged. Called a company they came out and could not locate…read moretank, then called Duck Duck and got a same day appointment, it was later in the afternoon, so we were happy they could still come that day. Alberto stayed very late to ensure us some temporary relief to make it to the next day. Came back the next morning, not only did they fix the clog- but they also actually located our septic and drain, which 2 other companies had failed to do! Great job and great service!

Clogged sink and Aaron bass was the tech. He came in and the sink was unclogged in a short amount…read moreof time and did not make a mess. And what mess was done, he cleaned up. Good company to work with. I'll call them in the future with other plumbing problems.

Bob is wonderful. Great customer service and always reliable. Crown Plumbing is 24 hours and very…read moreprompt. Competitive prices and licensed plumbers. I highly recommend this business to anyone. Support small local businesses. I really can't thank Bob and his team enough.

Horrible! If I could give them -10 stars I would. Came and just made a mess. Had to get another…read moreplumber to fix the original problem on top of the unnecessary problems they created! The owners are rude on the phone and just send out untrained "plumbers". Absolutely do not get this plumbing service!!