Where can I begin? I've never been so impressed. I consider myself a bit of a beauty fanatic-- I…read moreknow a lot about skincare, having struggled with acne and rosacea throughout the past decade, and going through rounds of accutane, laser treatments, etc. I've gotten a number of facials before, but had dissatisfactory results from most. I'm new to the area and decided to give this place a try, as my skin hasn't been at its best recently. I was lucky enough to get an appointment with Shia. From the very beginning of the session I could tell she was brilliant just from the questions she asked me. Her knowledge of cosmetic skin disorders and their treatment outweighs most, if not all, of the dermatologists I've seen. As a physician myself, I like to think I'm good at assessing this. Shia explained that although my skin type wasn't right for "granular exfoliation" (what I'd received in other facials in the past that I had bad reactions to), I was a great candidate for microdermabrasion. She used this treatment along with quite a few others, always being attentive to how my skin was responding. She gave me advice on what skincare regimen would work for my skin. I can tell my skin is already looking better (less than 24hrs later), and I'm excited to continue with Shia monthly for as long as I live in this area! Already referred a friend to her as well. Go. You won't regret it.

Horrible experience from start to finish. What made it worse was that the esthetician doing my…read morefacial was clearly sick--sniffling and congested the entire time. Shortly after, I ended up getting a cold and a cold sore, and now I'm left with a scar on my lip. My daughter also had a terrible reaction--she broke out badly after her facial. Because of all this, I canceled future appointments for my family, and instead of showing any concern, they charged me a cancellation fee. Customer service and management are worse than the service they provide. As a physician, I take hygiene and safety seriously, and this place completely missed the mark. I will never go back and would not recommend it to anyone.

Working in my current profession self care is important. I usually opt for massages quarterly, but…read morethis time I decided to treat my administrative staff with a massage as well. We met as a trio and we're able to let our hair down and experience pure relaxation at Scents of Serenity. I opted for a facial and massage. The 90 minute experience was exhilarating and had me longing for more. Most of the time I've very tense the first 30 minutes of my massage, but at Scents of Serenity I was able to relax and slip into a portal of the unknown for well over an hour. I usually compare spas here to the spas overseas and I will say that this one reminded me of the amazing massage I received in Mexico a few years ago. I will definitely be back and will recommend Scents of Serenity to friends and family!

I moved to Virginia 5 years ago and have been looking for a new massage place for a long time and…read moreFINALLY found Scents of Serenity. As a former massage therapist myself, I am pretty picky about my massages. Liz was absolutely fantastic. I booked a 60min massage with a 15min scalp massage add on, this massage was honestly one of the best massages I've ever had. I highly recommend this Spa and specifically, Liz.

Such an odd, unsettling experience with this location. Have gotten treatments before at a different…read morelaser away location but the woman working the phone at this location is so combative and sassy, and they have the strangest most scam-like policy that they won't share pricing information about facials without facially ID'ing you virtually. Even though I'd already done my research and all I needed was pricing information to make an educated decision on where to go for my microneedling treatments, the woman on the phone was not able to provide that per their predatory pricing policy, wasted my time by talking in circles for 10 minutes, gave me enough attitude to ruin my day, and made me feel annoyed, unattended, and frankly disrespected. Certainly she knows deep down how simple it could've been if she didn't work at such a sketchy company to openly share prices so well-educated consumers can make free decisions about where they spend their money. But thanks to that rude attitude and their (excuse my French) stupid policy, they've lost a returning customer. Don't spend your money here!!!!

I wish I had a better review to give... Because I actually love laser away. I started my sessions…read morelast year in Temecula, California. The service that I received there was first class. It was clean and pristine. It was professional, and I actually believe that everyone that worked there was a nurse. The front desk ladies were super kind and extremely helpful and knowledgeable of all the services. It's unfortunate because I made a move to Virginia beach and guess what... A beach city with no laser away. What the heck... It doesn't even make sense. But I still had five sessions to get through. So I'd make the 2 Hour Drive. up to Richmond, Virginia. This is the nastiest LaserAway I've ever seen. This is the second time I've been at this location and both times the bathroom was in disgusting condition. It's shocking that medical procedures happen in this office with the level of cleanliness that is acceptable here. I'm extremely disappointed. I will not be traveling to this location anymore. I'll have to fly to Atlanta or back to California to get the remaining three treatment sessions done. It's just disappointing because we spend so much money to remain loyal to this company, that it's strange to even have to ask for a clean bathroom in a medical grade facility. The staff is extremely kind and easy to work with. But I hesitate to get any procedures done in a place that allows such disorder in what should be a sterile environment.

Kay was A M A Z I N G !! Seriously, she was so sweet and informative throughout the entire process…read more The facial was extremely relaxing..upon arrival I was quickly greeted as she finished checking someone out. The entrance is very clean and sterile, which is something you would want from a place taking care of your skin. The facial left my face feeling brand new..very refreshing and vibrant I could already see results when leaving! I would highly recommend this salon to anyone looking to maintain healthy skin!!

Very knowledgeable and helpful staff; finally found the best place to trust with my skincare…read morejourney.

I've been a patron for 5 years after first being introduced from a Groupon offer. Jamila is kind,…read moreattentive and accommodating (when a schedule conflict arose, she was adeptly willing to adjust my original appointment without issuing any cancellation fees). Her massages often put me to sleep and I awake feel rejuvenated and relaxed. She spends a great amount of time on my focus areas and unlike big box massage parlors, Jamila gives her customers their full time slot and discounts for social workers and educators. I love receiving the facials, too! They make my skin so radiant. Every time I return to Richmond, I make sure to schedule at least a 60 minute appointment!

I've had well over 100 massages in my life. Jamila is an…read moreexcellent massage therapist! I've been going to her for years. She is skilled, intuitive, professional, and I always leave feeling like a well oiled machine.

Went to Perception for the first time and got a facial! I'm usually cautious about what I put on my…read moreskin since it's more on the sensitive side but decided to give this place a try. Hannah gave me my facial and was great. Explained everything to me and checked to make sure the tools were not causing me discomfort. The room was cleaned and had soothing music played during my experience. I tried hard not to fall asleep and felt relaxed. I left the place with my face feeling great and no breakouts the following days! I would definitely find time for another facial at Perception!

Perception Organic Spa recently moved locations and rebranded to Sen Organic Spa. That said, I've…read morebeen a loyal patron of this spa for three years. Let me start with the service. I've had facials, pedicures, manicures, and massages here. Every time I've enjoyed my service as it's a quiet and relaxing atmosphere. It isn't stressful or loud. It's exactly the vibe you want when heading for a self care day. The products they use are 100% house-made and organic. I've had skin reactions before, but never here. As a matter of fact, other spas have left my face looking red and inflamed after facials - I leave here glowing. Now I can't speak to any of the other massage therapists here, but Tsondu is who I see any time I'm seeking a massage. I truly feel like he is a healer in some way. I leave relaxed and I'm always comfortable throughout the service. I'm love the new location and I can't wait to come back soon!

Nice people, convenient scheduling, reasonably priced. Great Haircut - quality skill!read more

So I must say I absolutely love this Salon. The atmosphere, vibe, stylists are all amazing. I've…read morecome in there 3 times already for model calls and my stylist Reece was so down to earth, very knowledgeable of what she does and passionate about it as well. She helped me so much and I love the fact they actually take the time to sit down talk to you get to know about you and what you are trying to achieve amd then discuss step by step their ideas and process. Ive never had a bad experiance and I will definitely keep going back. Sorry ladies it's taking me so long to make a reciew!! Thank you Reece for making me look amd feel so beautiful and hoping out of your way and thank the rest of you ladies for your kindness and all you do!!!

AMAZING!!!!!!! I look forward to my service each month with…read morepatient, kind professionals. I leave feeling refreshed, rejuvenated and ALWAYS with a clear mind. Thanks Main Street team

I was surprised that we didn't start our facials until 25 min after our appointment time. Then, at…read morevarious points during the facial, they would add a mask of some kind and just leave the room while it soaked in - for 10 min at a time. Over the course of a 60 min massage, they were out of the room for 20 min - kind of weird and not the best value, in my opinion. The products they used also made my skin burn--they had to apply aloe at the end of the session, so I left looking weird and shiny. This was very different from other facials I've had.

Great massages by Josef twice now…read more Today there was a strong artificial-fragrance type of smell in the lobby. I get massages to help prevent and deal with migraines, and this smell was so strong I fear it'll trigger a migraine instead. I had to wait outside in the 90° heat instead of the waiting room. I asked and the receptionist said it was a diffuser...it didn't smell like any natural essential oils I've ever smelled and they'd probably be better off not using a scent in the common area. If they must, I would go with one that's more calming and universal like lavender.

My husband reserved (or so he was told) a appointment for a message at Hand and Sone in Carytown. I…read morereceived a welcome guest email and I was so looking forward to this well needed massage. When I didn't receive and reminder texts or emails I called the day of to confirm my appointment and to my disappointment they had my husband's card on file but no appointment. Now, she asked if we wanted to schedule another day, but my answer was NO. If your front desk staff seems incompetent, I can only assume so is the rest of your staff. I would recommend Med Glow Spa!

Kristina is the BEST! So personable and friendly while also being professional. It is always a…read moregreat time getting my makeup done with her and or a facial. I actually don't like people touching my face but Kristina makes it a comfortable and inviting atmosphere. Highly recommend

Kris is an artist, and you'll love how she makes your makeup look special and beautiful.read more