Amazing service from Simon he answered all my questions and gave great recommendations. Highly…read morerecommend will tell friends, and will return.

I dropped 200$ told I couldn't use the restroom quite curtly. I guess the customer service is…read moreoptional

Points rewards and easy to talk to staff and friendly communication skills. Like easy to walk in…read moreand wheelchair friendly. Open doors all day , easy light do not dark inside, easy to park and find on map. No big lines to stand through. Had what i needed.

After shopping with Vape City for the last 5 years or so with only one other negative experience…read morewith the corporate level of this company selling a counterfeit product which was remedy'd. Recently Vape City has made changes to their loyalty program. After being reassured from staff that the points would be transferred over and 4 visits into the shop over the last 3 months leaving my information each time to inquire about it, today I was finally able to get the staff to try to speak to whoever is over them at a corporate level and was told to shove it about my original point balance. The in store staff is great and this review is not meant towards them, their customer service is a 5/5, however the lack of follow up and general lack of care towards customer service on a corporate level is atrocious. I highly recommend shopping elsewhere.

I don't know anything about the merchandise in this shop, but i can tell you this:…read more--My husband is crazy happy with the Blazy Susan herb cutter they recommended i get for him. --The recommendations for gummies for me were spot on and i enjoyed myself. --My more experienced friend found the staff to be very knowledgeable about their products and was able to procure what she needed to have a relaxing vacation. --We were in the shop almost daily during our 10 day vacay and every customer who came in the shop during that time was a happy and satisfied customer. Leo and Cash are awesome and i'm glad to have met them. Look forward to seeing you guys next time!

Not open 24/7. Here at 1:40am on 12/1. No one is inside. We are leaving now. But it sucks that this…read morebusiness is lying to its customers

These guys got me off tobacco in 2015. I moved to Alaska in 2016. Was in love with a house made…read morejuice. Was able to get hwy 360 sent to me there and am now in Lubbock and same thing. When an order got lost or may have gotten lost, Derek was quick to say he would replace it! I love these guys!!!

I will start by saying this is just a temporary four-star review. The aesthetics of this place have…read moregreat potential, and the vibe is still low-key and chill. They may be adjusting or sharing space inside but don't be mislead. The vape technician I worked with was able to remove that stubborn vape cartridge with a trick I will not disclose here ;-) He was very friendly and did not pressure me to buy any products, even though I wanted to. Walking in, the shop smelled like a perfect blend of tobacco, fruit and a slight hint of menthol. Nothing too strong or offensive odors. I was so surprised they were able to remove the cartridge with such ease so I'm bringing my two other Vapes that have just been sitting around in for a little tune up. I don't expect to pay too much for this (maybe $$ range). The prices seem reasonable and I wish I had brought in a little more money with me at the time so I could try some of the custom vape blends. I highly recommend checking it out if you're having some issues with a cart, or are in need of a new place for some custom juice. It could be a little difficult to miss if you are walking around the buildings/suites. There's not a prominent sign yet like the neighboring businesses (at least, that what I was looking for). They do have a sign on the door so you won't miss it :-)

SUPER friendly and helpful guys! Usually stop by after work and it's always a great end to my day…read more They even remember me now (which I'm not sure if that's a good thing lol) and have yet to let me down with their recommendations. My favorite smoke shop in Austin currently! To the manager/owner: y'all NEED to give these guys a raise! Their customer service is above and beyond and I love it!

Was sold a fake foger vape, and when I brought it right back in they wouldn't give me a refund. I…read moreunderstand open box policy but if your product is a counterfeit, you shouldn't be selling it and should accept refunds. The employee tried to pass it off as real when I went it and I had to explain the website "verification" was fake. Would not recommend shopping here or at least be careful with which product you select.

the service was great here!! the guy working was extremely helpful and had great recommendations!…read morehe recommended our new grinders and we love them so much!!

From the owner: At Happy Clouds, our motto, "Keep Texas Cloudy," blends the spirit of Austin with a statewide twist…read moreon the beloved phrase, "Keep Austin Weird." Since opening our first store in May 2015, we've expanded to 6 locations across Texas, including to Round Rock and now Downtown San Marcos, all while staying true to our roots and passion for making our community happy. We also deliver our products right to your door! ​ We love Central Texas and are dedicated to uplifting our community by supporting local glassblowers, artists, musicians, and creatives. Our shops on Montopolis and North Lamar are adorned with stunning graffiti art by local and international artists, transforming our exteriors into vibrant canvases. Step inside any Happy Clouds location, and you'll be greeted by murals that showcase the incredible talent of artists from near and far. ​ At Happy Clouds, we pride ourselves on offering unbeatable prices, exceptional customer service, and a laid-back atmosphere where everyone feels welcome and comfortable.

This is the shop for THCa hemp in Austin…read more My shop is the Montopolis location, but I also run in to the campus and Lamar locations from time to time. The homies at Montopolis are always super friendly and knowledgeable. You can't beat the 24 hour shop on Guadalupe in a pinch. I'm a long time daily smoker and their in house pre-rolls are fantastic, especially the infused; this is my level and when I share with less experienced smokers they always get fully lifted. They rotate their selection often as I'm seeing new names which I think are from distinct harvests/batches from their supplier. They never taste like they have delta additives and are always high quality (I can't tell the difference in taste between legal cannabis I've purchased from other states). They carry loose flower, that tends to go quickly, and a variety of concentrates for more experienced smokers. They also have a wide variety of nicotine vapes, edibles (hemp and psychedelic/adaptogenic mushrooms), and every possible device you can smoke from. My only gripe is they cater their THCa percentages to heavy smokers like me, I have some lightweights in my life and the 19% house mix was my go to! My dream is also a shorty preroll pack of 20. If you're a smoker they have the cheapest THCa hemp in Austin during their happy hour from 4:20-7:10 daily. 15% off anything in the store. They're also super active in legislation regarding hemp and cannabis in Texas. Awesome local business.

Employee was very nice and super helpful, answered all my questions, and gave great recommendationsread more

Max was very helpful and friendly!! They have a great selection of vapes and flavors!read more

The two nice people in here are always very helpful and have great customer service I flew in a…read moreweek ago and have been a returning customer since they always have lots of different options to choose from with their wide variety of vapes and other smoke options they have great prices on all their product if your looking for vapes and other smoke devices I would come here for the reasonable prices and great customer service

This isn't just a vape/smoke shop! It's a little bit of a neighborhood convenient store too. So, if…read moreyou need a drink or quick snack, this spot can help you out! The couple times I've been in, the staff members have been friendly and helpful. They've been able to help me find what I need. Pricing is reasonable. Great place to shop local.

The person that was working when we walked in was more than helpful. I needed a one time piece that…read morei was going to dispose of same day so i didn't want to spend $20 and instead of not offering anything (because he didn't have to) he instead offered this free little small one hit piece. Very much appreciated!

Jessica is always a pleasure to chat with and I am getting to know local products, having come…read moreSpokane WA's Cinder Downtown store and their amazing budtenders (shout-out to Bell!) -- I feel just as home at Knuckleheads!

Lillys the best! The prices are good and the selection is good. Stop in and check it out. Plus HeB…read moreis next door.