I just recently started shopping at this store. Shopping is normally a chore for me- I like to be…read morein and out and I typically stay fairly conservative and basic with my style. I quickly returned after my first visit because it was such a great shopping experience. Their stylist Janet would continue to put together looks for me- things I never normally would have selected on my own. It is slightly pricier than I normally spend on myself but they run decent sales and have a rewards program. The quality is good and the pleasant shopping experience (versus feeling like a chore) makes me eager to return.

The store manager Liz is the BEST!!!! I wouldn't shop here if it wasn't for her. She makes my…read moreshopping experience so easy and so fun, she picks out things for me beforehand and she always calls to let me know when the new items come in!!! Thank you so much Liz, if you ever leave so will I! LOL ;)

Friendly, helpful and attentive. Staff members here take their job as serious professionals…read morewanting to give you, the shopper an exceptional experience when visiting. When you enter the store, you are greeted with a welcome and when you leave, you hear thank you, welcome and see you soon. Sal in particular takes time to explain, walk you to the area you need assistance. I enjoy each and every visit and purchase. Returning is like coming home to friends and family. I will return and purchase my clothing needs not to also mention the "no crack" hand cream which does an amazing job in keeping my hands from the harsh cold winters.

I used to love Duluth Trading Company because they carried clothes that actually fit plus sized…read morewomen. Now everything I loved is no longer carried so I have to find a new place to do all my shopping. I miss the dry on the fly pants and henley tops.

I visited this location a few weeks ago to make an exchange. The employee that assisted me was so…read morehelpful, she even placed a new order for me because the new size I wanted wasn't in-store. All employees were wearing masks and social distancing was being reinforced. I haven't shopped in stores much since the start of COVID but would feel comfortable shopping here in the future!

I have a Love/Hate relationship with BR. Back in the day, I could always find something to buy for…read moremyself But as new trends come in and those washed out colors are the "in" thing, I find myself shopping a lot less at this store. But every once in a while, I'll pop in and find something that I like. This location is better than most. Great lighting, lots of room, wide selection of the new releases and the sale racks are always full. The thing that stands out the most is a guy named Elvin. Always friendly, helpful and likes discussing clothes. Seasonal colors, bi-lateral symmetry, etc. Last time I was in, he helped locate a certain pair of desert boots {a Clarks/Banana collab}Stop in next time you are at The Promenade.

Two stories (downstairs doesn't seem to be connected to the mall directly), but a good selection of…read moreladies' and girls' clothing, and they have a small men's section. Close to the California Pizza Kitchen. Downstairs is the cashier (upstairs cashier wasn't there), and the changing rooms and a discount sales area. They have an elevator downstairs. Fashionably crop tops and jeans and more at a reasonable price.

This store is located on second floor of GSP, at the indoor parking lot garage across AMC, near…read moreCalifornia Pizza Kitchen. It's a big store with 2.5 floors. First floor has lots of women's apparel, games, accessories and checkout register. The mid floor has some apparels only. Bottom floor has both men's and women's summer and winter clothing, vinyls, games, accessories, water bottles, hats, perfumes and decorative items. The fitting rooms and sale section are on this floor too. The checkout counter on this floor is bigger. We went to the store during black Friday, as they were having up to 40% sale storewide. The apparels had plenty of sizes available. We eventually bought two items from here. The staff members at the fitting room and register were friendly and helpful.

I recently visited the Ann Taylor store in the Riverside Mall in Hackensack, New Jersey. I received…read moreexcellent guidance from Stylist Jane Charshafian that led to my purchase of a suit jacket for my wife for Christmas. My wife was very pleased with the item's design, quality, and color, but as often happens when I buy clothes for my wife, the size I'd chosen, a 2, wasn't quite right. Accompanied by my wife, I returned to the store on December 26, but found no size 4 on the rack. Store Manager Debbie Connolly stepped in to help. She double-checked the rack, then the stock in back. When she couldn't find the exact replacement, she checked Ann Taylor's remote inventory. She then had my wife try on a jacket whose materials and design are identical except for its lapel in both a 4 regular and a 4 petite to ensure the optimal fit. With the 4 petite chosen, Ms. Connolly processed a refund for the returned jacket and took shipping details for its replacement. Despite the fact that the store was quite busy, Ms. Connolly calmly yet efficiently took what some might consider extra steps--all while maintaining a cordial, professional attitude--to make sure that my wife was happy with our purchase. I'm probably dating myself here, but this experience seemed a throwback to past generations' approach to customer service. The fact that I had a very positive interaction with Ms. Charshafian as well suggests that this high level of customer service wasn't a fluke, but rather a part of the store's culture--which, I'd suggest, can also be attributed to management. It's this kind of service that builds customer loyalty. Ms. Connolly and Ms. Charshafian are a credit to the Ann Taylor brand.

I have had one of the best experiences shopping at Ann Taylor thanks to Kristen! She was extremely…read moreattentive and helpful in assisting me in the fitting room and register. I first called to see if the store was still there and if they had a specific item outfit I saw on the website. She gladly pulled the outfit for me and helped with sizing and picking out the perfect shoe. I even called the store after to ask her a question for some insight on an accessory and she pleasantly helped me put my whole outfit together for an important meeting. I am so thankful to have had such an amazing experience at Ann Taylor thanks to Kristen. I will be coming back soon and sharing my experience with my clients.

Cute store- girlish and fun, but it resembles an over priced Forever 21! And this is coming from…read moresomeone who enjoys shopping at Bloomingdales. None of the pieces seemed to be of high quality. And sales associate on the floor were scarce. I'd come here to shop sale items, for inexpensive throw away pieces, but wouldn't pay for anything here full price.

Walked into store with friends and the worker gave us the nastiest look ever. As we walked around…read moreshe continued to stare at us and make us so uncomfortable and feel so unwelcome. She then proceeded to follow us around instead of asking if we needed help with anything. We felt so uncomfortable and out of place that we left without purchasing anything due to the customer service. Do better.

The newest Kate Spade shop has finally opened in Paramus, and I couldn't be happier! It's a lovely…read moreshop located on the upper level of GSP, just across from Neiman Marcus. I'm a big fan of their bags & dresses, because they're always so colorful & reflective of the season. I stopped in a week after their grand opening, and it seemed like everyone was still in a festive mood! The employees are very sweet and friendly. The store has a great flow, with lots of open shelving (and not so many floor displays to maneuver around) and plenty of light. Bags are mostly up front (and along the windows), with jewelry in the middle and clothes/shoes near the back of the store. And everything is open, which means you can pick up, try on, and feel all the items in the store -- especially important when it comes to jewelry! So even though I tried my hardest to resist, I ended up buying a lovely springtime bracelet that perfectly matched my new dress. I took one from the display, but an employee offered to get me a "fresh" one from their storage and wrapped it nicely in one of their signature colorful boxes. Yay! I'm so happy to add this shop to my regular rotation at Garden State.

This place is absolutely wonderful they're willing to go out of their way and even put something on…read morehold for me for a few days I really appreciate their customer service and their kindness. Definitely come here if you want to buy something designer not really the norm with me.

Lex was amazing and she went above and beyond to help my fiancée find his tuxedo…read more My fiancée and I had such a pleasant experience at Black Tux. It was very easy to make an appointment online. When we got there, we immediately felt welcomed and comfortable because Lex was so kind. The entire process of measuring and fitting took less than an hour considering all the details and effort Lex put into the fitting. I trusted Lex's insight on every detail and the little touches! She is definitely experienced because she knew exactly what we were looking for. We were able to find the perfect look for my fiancée and we couldn't be happier. Lex is patient, professional, and a pleasure to work with. Customer service and quality is a 10 out of 10. I highly recommend the Black Tux! Ask for Lex!!!!

Terrible customer service - trying to make an appointment is not easy - the day before my son's…read moreappointment, he received a cancellation for no reason. I called customer service and they were very unhelpful. They could tell me why the appointment was cancelled, but they kept trying to push us to order via their website.