Bright, clean and organized. Reasonably priced. Although only one of about four stores left in the…read moreOutlet area. Still they have a lot to offer. Was fun shopping here in the store.

This really isn't an outlet in the traditional sense. It's more or less a regular H&M store…read more This is my favorite H&M in the state for men's clothes. They are always well stocked, have a large discount section and seem to get new items in before other H&M stores. Also, unlike many H&Ms it's clean and well organized. Finding things isn't an exercise in futility. No clothes in the isles. Nothing just dumped on the rack. Also, all of the employees I've encountered have been friendly, helpful and polite. I haven't checked out the women's or childrens sections so I cant really comment. However, just passing through to mens it seems the same. Neat and tidy. Great location and worth the 45 minute drive for me to get there!

Walked into store no greeting no acknowledgement whatsoever went to the back to look at shirts for…read morework and the lady came over and started fixing shirts, I asked if they had another size and she snottily said what is out is what we have!!! In the mean time my mask slipped a bit under my nose and she was very fast to let me know to fix that. Found everything I needed on my own and she was just as pleasant at the register when I walked up with almost 200 worth of items, this woman clearly does not have an ounce of customer service skills whatsoever and may consider a job that does not involve the public! She was alone in the store 11/17/20 at opening as I was there at approximately 10:30 am! Tried to do survey but website would not let me so I resorted to Yelp! Only reason for two stars instead of one was the pricing of my items!

This Van Heusen has a ton of clothes packed into it. The prices and door busters are attractive…read more However to get good prices there are lines for the dressing rooms and cashiers.

Loved this strip of outlet stores. Small enough to complete but they have everything you look for…read moreat an outlet mall. They also have bathrooms and all kind of food truck type stands . Lots of parking. Greta deal. I'm gonna review stores individually but every single store was friendly super friendly.

Overall a decent outlet mall. Definitely the better option between the other outlet mall in the…read morearea (Westbrook). Decent selection of stores to choose from. I wish I could say there was great value in the stores but prices were generally average, no particularly shocking deals that I would hope to find at an outlet.

This store is at the center of Essex. The owners select great clothing and accessories and they are…read moreso personable and helpful. They genuinely are interested in their customers and they are very active in the welfare of the village.

J Alden Clothiers is a small clothing boutique owned by husband and wife duo Jim and Amy. The store…read moreis located on Main Street in Essex. When I walked inside I was greeted by Amy, she was so kind and welcoming. The front of the store had the most adorable red and white merchandise with hearts, in preparation for Valentine's Day! The back of the store had the men's section. Here they will taylor shirts and trousers to your fit. I really liked a lot of the tops and small accessories in this finely catered boutique. Some of the items are a bit too costly. J Alden is a beautiful family owned boutique. There is something here for everyone.

Nasty Manager Lydia! Manager Lydia is/was rude,…read moreconfrontational, threatening, bullying, racist and rude. And I was having None of that. When a customer presents a kohls coupon to be applied to their account and the manager decides ( she doesn't agree) she intentionally held up the transaction, because she (Lydia) wants to tell the customer all about how she feels, to include telling the customer, oh you want twenty dollars, do you want me to "go in my purse and grab twenty dollars" in efforts to disrespect and humiliate the customer, she should be relieved from her job. This was All stated in front of the Asst Manager Sara. Sara had to calm Lydia down. Lydia stood behind her assistant manager and proceeded to Antagonize a customer service Nightmare and she is the Manager? When Sara came to finish the transaction, she said "Oh its all done"..So Lydia wanted to keep me their with my credit card in her hand to continue an unhealthy debate..."Wow" I have been a Loyal Kohls customer for 20 years. I have filed a complaint on line, and over the phone. Please contact me as there is more to the story. By the way I purchase $800 worth of clothing and I was told " who cares". My question to Kohls CEO is does Lydia represent Kohls, and their Mission, Value and Vision for Kohls?

My last visit to Kohls looked like they may be closing. The store was very bare. The selection has…read morealways been limited, but this time, I couldn't even find anything to use my coupon on & gave it to another shopper.

What's happened with this store? It's a dump!! Warehouses are cleaner than this store. Literal…read moretrash in the floor, cut open boxes everywhere!! Good luck finding someone to help you....i happen to find a "manager " (Sue or Susan?) who was so rude and couldn't be bothered to answer my questions. I will make the drive on 95 to New London from now on.

FANTASTIC EXPERIENCE due to a super kind and helpful employee who made my experience so delightful,…read morea blonde girl, I believe her name was Katie. I meant to write this before Christmas, but it slipped my mind due to the Holidays. But, I went into the store the other day and saw her again. Once again she made my experience so lovely and helped me with everything I was looking for. The time I saw her before Christmas she told me all about the Marshalls card and getting 10% off first purchase, Which I automatically went and signed up for when i was checking out. I would like to thank her again for all the help and being such a great employee. Besides that, the store was stocked with some great deals items. I highly recommend.

The Brooks Brothers outlet is really great. Service was good. They were respectful and I felt…read morewelcome. They have a large selection. This store is at the outlets. There's a lot of parking.

The policy of not taking credit card orders over the phone is ridiculous. I stopped in and tried…read moreto by three suits, two were not available in my size so they were ordered and sent to my house. The wrong items were sent to me, and get this in order for me to correct their mistake I have to go to the store to order the correct size which isn't even available at their location. Their policy is that no orders can be placed over the phone even when it is their mistake. I physically have to go to the store to return the product and order the correct product only to be delivered to my address. How is it 2019 and a store like this operates with policies that are not focused on customer service. Likely will never shop here again, it took three trips to get the right products.

We recently worked with Susan Roberts. She was very patient and helpful in selecting furniture…read morefor our home. She came to our home and brought many fabric samples. She even brought 2 large rugs in her car to help us make a decision about what worked best. Susan has gone out of her way to be helpful in many ways. I definitely recommend you work with her if you can.

had the most wonderful experience working with Amy, a top designer at Saybrook Home. There are so…read moremany beautiful pieces in the showroom it was a bit overwhelming to put it all together, but Amy nailed it! We have a family coastal cottage which needed to be revamped and brought into the 21st century. Amy was so kind and thoughtful about trying to keep the sentimentality of our family home along with trying to please two other families besides myself. This process went on for almost a month before we made the final purchases. Amy and her managers worked with us and NEVER ever put any pressure on us. I don't have pictures to post yet but when it all gets delivered I will show off the amazing new space Amy has created for our family! I would highly recommend Amy and Saybrook Home for all your needs to make your home BEAUTIFUL!!

My experience here was pretty average. I didn't receive the poor customer service as described by…read moreprevious reviewers below. The staff were fairly friendly and helpful with cashing me out and helping me find some polos. At one point, we wanted to try in some clothes and couldn't flag anyone down. One of the girls from the register noticed and helped us in super quick. I'll likely come back. There are some pretty great deals here during the summer time.

Me and my friends went in to this store because we were looking for a good sale. We walked in and…read morewe were greeted by a employee that was very rude. The whole time we were there she didn't take her eyes off of us. She yelled at my friends and I because we wanted to try in clothes and all went in the same changing room. She then checked out one of my friends and gave her a look like she was not supposed to be at the store. This lady came in looking for an extra large and asked about it and then got laughed at. This was the worst experience and I will not put my self thought that again. I was so upset I didn't buy anything. I hope this never happens again because this was poor service. I never seen these girls work there before and I hope they get fired so no one else has to get body shamed.

Nice little shop and a great addition to the town of Niantic. Trendy and upscale and fun!read more

Great store with super cute clothes and accessories for men and women! There's something for…read moreeveryone here!!!!