We recently worked with Susan Roberts. She was very patient and helpful in selecting furniture…read morefor our home. She came to our home and brought many fabric samples. She even brought 2 large rugs in her car to help us make a decision about what worked best. Susan has gone out of her way to be helpful in many ways. I definitely recommend you work with her if you can.

had the most wonderful experience working with Amy, a top designer at Saybrook Home. There are so…read moremany beautiful pieces in the showroom it was a bit overwhelming to put it all together, but Amy nailed it! We have a family coastal cottage which needed to be revamped and brought into the 21st century. Amy was so kind and thoughtful about trying to keep the sentimentality of our family home along with trying to please two other families besides myself. This process went on for almost a month before we made the final purchases. Amy and her managers worked with us and NEVER ever put any pressure on us. I don't have pictures to post yet but when it all gets delivered I will show off the amazing new space Amy has created for our family! I would highly recommend Amy and Saybrook Home for all your needs to make your home BEAUTIFUL!!

Took my daughter and a friend here for prom last year. The friend already had purchased a dress out…read moreof state. The owner and staff made my daughter feel so special and listened to what she was looking for. They recommended a few dresses and were spot on with what would look good on her. They even showed her some costume jewelry & a purse that was quite reasonable and that she fell in love with. We ended up getting everything done in one stop. The friend said she wished she hadn't gotten her dress already! We are heading back there for winter ball and it makes me wish I had an event so I could shop too. They do track what dresses have been purchased for what event also. Excellent service!

As a previous shopper of 15 years, I can say I was a bit surprised earlier this spring when Myshel,…read moreand Garrett were no longer there to greet me. However, I will say that the new owners were wonderful to work with during my first consignment.. I also purchased a bunch of things and I returned last week to consign a few few pieces and look around. They are very friendly and helpful and have some lovely items with great pricing. I would definitely stop in and visit if you're in the area I think it would be worthwhile. I feel badly at reading the previous negative review and that's what prompted me to write an authentic positive review.

I never leave reviews and I do not like apps on my phone. I installed the yelp app just to leave a…read morereview. When I walked into the store it was the most unfriendly, uncomfortable experience I have had in a long time. The vibe there was so weird. Both the owner and her assistant made me feel like I didnt belong there. No hello no welcome just a stare. There was Noone else in the store. ( they must make other people feel the same way ) I know I will never go back there. As I was driving away I thought its too bad that a place that could thrive missed the mark on basic business etiquette.

A week after I left items to be sold I stopped in to see what they were priced at. I did not see 2…read moreof them - shoes & a purse. I stopped in again the following week and still did not see them so I assumed they were sold. I never got paid for these 2 items after 4 months sooooo? I brought in 2 dresses that had matching bolero style jackets. Again I stopped in to see how they were priced. Both dresses were on the rack for sale missing the bolero jackets. I questioned the salesperson on duty telling her that these were my consigned items and the jackets were missing. Response was "oh they sometimes get misplaced.". She did locate one of the jackets and promised to look for the other. I returned several weeks later the jacket was still not found. So my experience was horrible. Would. or patronize this store ever.

I am speechless at the change in attitude and store appearance since my last visit where I gave a…read moreglowing review and have recommended several customers that have purchased a fair amount of items over the past several months. Today I encountered some confusion with staff about Consignment pieces. The items were listed as active, but difficult to find or missing. The store appears a bit disheveled and a musty odor was noted by myself and another shopper. While helping to search for my own Consignment pieces I found a number of empty jewelry packages and mistreated items. Possibly this due to a pending change in ownership. A worker, possibly current owner, approached me with the form of agreement that I did not receive for the items. Her rudeness , sarcasm and dismissiveness threw the enjoyment of being a consigner and customer out the door. Sad when experiences such as this happen. Hoping for them, it was an off day, but I can no longer endorse a recommendation .