While I have not shopped in store, I did shop online! Posting this review in case someone else…read morehappens to stumble upon this shop online. SUPER fast shipping. My item shipped within a few hours and arrived in two days. Huge selection, great prices. Very impressed and will keep this shop in mind for future gifts.

Cute and trendy boutique with a variety of unique items. The inventory is always being updated with…read morenew selections of high priced clothing, jewelry, bags, accessories, and small gift items.This store is merchandised , clean, and well organized. The staff is friendly and helpful. There is plenty of parking and it is easily accessible on the Post Road. It is also affiliated with the rug store next-door.

I am always surprised when I am I the mall and I find a clothing store that caters not just to…read moreteenagers but actually has stuff that a grown woman can put on her body. I had a special event and I found an outfit, complete with accessories, for about a hundred bucks. My husband loved the ," look"

I went in right before closing time and saw a dress that I really liked, the last one in my size…read morewas on the manakin and they are not allowed to undress the manakins after closing but, the co-manager Krystal, took it off and let me purchase it. Very nice and helpful employees, I appreciated the way she helped me out.

It is helpful to check into this store on a monthly basis . The staff is knowledgeable and the…read moremerchandising is adequate. I believe they would do a lot more business if they were competitively priced and had a bigger quantity of new merchandise coming in weekly. Most of their better quality selections are available online and are frequently not in the Milford location. They carry some cute dresses in a variety of lengths and colors for the summer. They also offer regular sales online.

I found the women working there very rude and disrespectful. I happened to be looking at petites…read moreand the lady working there made it a point to tell me that I was in the petite section (implying I was in the wrong section). I was looking for my daughter who is petite, I obviously am not, but was I was so offended that I left.

Love the customer service in this Loft location. Always helpful when asking for suggestions to…read morematch an outfit, etc. Willing to find items that are in the back and order online if necessary. Can't say enough about the supportive staff!

It is in a great plaza with many other stores I frequent. The attire is way more casual than it's…read morecounter part Ann Taylor (AT). Because of this I only get a few items from here. The set up is no different than I am sure you find in other locations. I really want to comment on the customer service or lack there of. There are certain things I look for when shopping and they are simple. A greeting when I walk in the door - you heard the bell when I opened the door!!!! I have also smiled at staff and had no reciprocation. If you hate your job get a new one. I am an AT girl through and through but find Loft useful at times except if you need something more formal especially a suit. Now that I have moved to an area that is close to an AT I will no longer come to this location or Loft in general.

They don't give you any money for brand new clothes. They barely look through your basket of…read moreclothes you bring. Customer service sucked too. Go to savers up the road it's a better store in general.

They offered $2 to buy a bag full of mostly new, trendy clothing items. In that case, donating it…read moremakes so much more sense.

Two sales women smothered me from the moment I first walked into the store. Each over…read moreenthusiastically chiming in on every single item I slowed to look at. Both followed me around the store like love struck puppies. Then they aggressively insisted I go to the fitting room when I was not finished looking. It was... uncomfortable. I down the items I was interested in ( cute dresses ) and left out of frustration. My first visit was my last. I let customer service know about my experience. I was offered a discount on my next purchase; but why bother when I wont be able to shop in peace?! Attentiveness is one thing, but sales people being that pushy can ruin a shopping experience.

I frequent many WHBM stores and this one is the worst I've been to. There were 3 people in line…read moreand only 1 person ringing - but 4 other sales people just standing around chatting and not helping customers, etc. the selection is limited also - I should stick to shopping online.

This location was very organized & stocked! There was a wide selection of merch/apparel. I just…read morewish they had a larger selection of women's Levi's. You can catch good deals & earn Kohl's cash. I actually redeemed $20 in Kohl's cash on this visit.Score!!! The cashier was just ok could have had better service.

We stopped in this location for the Amazon return hud, which is a great addition to this store…read more When you return an item they also offer you a 15% off something in the store. Not bad if you find something