My mechanic in Brighton referred me to Brighton Auto Body for repairs to my front bumper and hood…read moreafter someone hit it. I went and got my estimate and then ended up setting my appointment with Matt to take the car in 2 weeks in advance. So I take it in and they weren't ready for me. I had to go back home and get them all of the information again. Annoying and unorganized but I got my car in. I was then told the parts would be ordered and my car would be ready on a particular Friday. That day comes around and I make arrangements but then Matt says it's not ready but will be the following Friday. And again, pretty annoying. Fast forward to when it was ready, I go in and make payment and Matt gives me the paperwork and my keys and we go out back to my car. He had to move a different car that was in front of mine so I could get out. But all he said was ok your car is ready and you're good to go and pulled that car away. He didn't go over the work with me and show me what they did. I've never had any other body shop do that. Other shops showed me the work they've performed along with the paperwork. Also, other shops advised me not to use a pressure washer on the car after it was freshly painted and how long it would take the paint to cure. I got none of that from him. It felt like he just wanted to rush me out of there and be done with it. What if I wouldn't have been aware of any of that? So then I return home and look over the car thoroughly. I noticed several new scratches in my door jambs. There's also a ton of overspray they didn't even bother to address. They also didn't refill my anti-freeze to the proper level with a clear indicator arrow on the coolant reservoir tank. That could potentially cause damage. I always keep my fluid topped off. I returned the next morning to show them and Matt and one of the owners got all defensive and did nothing but attack me and say it was my fault. There shouldn't be a SINGLE new scratch that wasn't there before. And with the coolant, he was talking to me like I was dumb and like I didn't know what a reservoir tank is and that they filled it up properly. But my owners manual says otherwise, along with Chevrolet and also my mechanic who I went and showed it to. Overall, it was a bad experience and leaves me wondering how many corners these guys may have cut. I wish I could give them a zero star rating. They were unorganized, sloppy, and did lazy work from a shop that I thought might be top tier. I'll see what my paint looks like as it cures over the next few months. My mechanics shop will also no longer be giving this place anymore referrals. I'll definitely be finishing up the rest of my bodywork elsewhere. I'm sure a much better shop will respond back to emails, be professional, not be rude, take accountability, and not talk to me like I'm stupid. I encourage all who read this to do their due diligence on researching other shops. I'm sure there's many better options out there for you. Best of luck.

I just picked up my pickup and it is beautiful inside and out. When I took it in I was quoted five…read moredays but I have heard from anyone that had repair work done it always takes longer from anywhere you take it. It looks wonderful and I would recommend Brighton Auto Body to anyone. GO BIG RED!!!!!

I highly recommend IA Collison for mobile paint job to match my fender to the original color and…read moreheadlight restoration. The price is reasonable less than what others had quoted by other shops. Isaiah did an amazing job. He was very responsive and thorough. He showed up on time, and I am happy with the result. Thank you again!

Initially responded to my request but when I went out of town and came back I tried to message and…read moreno one responded I tried to message again and no one responded I sent a text message out to the owner and read my messages but he did not respond... if this is any indication of how he works definitely would not recommend.

B&E has worked on a couple of different cars for me and every time I leave I am 100% satisfied…read more Their quality of work is unbeatable in the auto body industry. Their detail in fit and finish is top notch! I highly recommend B & E Auto Body for all body/paint work.

I'm a skeptic and I hate dealerships. Love this Stirling local dealership as it's a family owned…read morebusiness with a great rotation of used cars. I wanted a 2019 Fusion Hybrid like my wife's car as it's a decent family vehicle with exceptional gas mileage. EB had a former rental vehicle in the same model and trim that I was looking for. Priced really well and excluded all the other guff that most big stores charge in "fees". Charged me a great deal on the car with none of the scummy dealership tactics. Set it up over the phone and the longest part of the process was my test drive. Great place to work with and really took care of me and my family. Cannot recommend these guys enough. Drove out in 40 minutes.

I went here for paintless dent removal. I've previously been to the shop to get a quote for some…read morepaint work on a different vehicle. They've been extremely professional each time I've been there. They provide great value and put a lot of pride in their work. Based on the work they did on the ding in my car door, I'll likely bring the paint work job to them when I'm ready.

Put on a part that didn't need. I had to be calling in to check in if the piece got there. Called…read moreto schedule with them again never answered or called back. Definitely not going back.

Not a good place anymore, poor work. Pretty bad when you have to back 2 and 3 time for them to fix…read morewhat they thought they fixed. I'm going to have to get car alignment done again cause it was never really done. Part was left in my tire that was balanced! My tire shop found that. Don't use them poor workmanship!

Save your car the scratches. Took my truck in to be repaired, paid 2000$ to get my truck back…read morescratched to hell. They clam they didnt put nothing on it but left behind white cleaner all over. They buffed the top of my head lights but say its normal ware.... Yeah no. I will never take my cars back to this place. They were very rude when I pointed out all the scratches. Save your cars the extra damage from this place. Then they said they would charge me more to fix what the put on it what a joke.

We hired this at-home auto body repair service, and the experience was extremely disappointing. I…read morewas charged $800 for work that honestly looks like something worth maybe $200 at best. The quality just wasn't there--uneven finish, visible flaws, and overall not what I expected given the price. What made the situation even worse is that the reviews I relied on don't match what I experienced. After dealing with him, it really feels like some of the glowing reviews may not reflect genuine customer experiences, which is frustrating when you're trying to make an informed decision. I rarely leave negative reviews, but I wish someone had warned me. Save your money and go with a reputable, established shop instead.

I was quoted $700 for a dent repair, but once the job was finished, he told me he "would've charged…read more$1,000 for this kind of repair" and raised the price to $900. The pricing communication only came after the work was done, which felt unclear and frustrating. The repair quality was not what I expected: the wheel well body line is crooked, the dent area is wavy, and the paint doesn't match -- it looks matte, almost like there's no clear coat. When I pointed this out, he insisted it looked like the other side (it didn't) and told me I "couldn't expect perfection," which isn't acceptable for "professional" body work. To make things worse, when I picked up my car, the window had been left open during the repair and the interior was covered in toxic dust and debris, so l spent an hour cleaning it out so it was drivable. I paid $800 in cash, but overall the experience was disappointing. I wouldn't have problem paying the $800 if the repair looked acceptable. Now it's going to ultimately cost me more money to have my car repaired correctly. There are better, more reliable options out there with reviews that reflect the quality of work you can expect.