This place is horrible. I went in to buy a new John Deere tractor with a bucket on the front. I've…read morehad John Deere for decades. The sales guy would not give me a price. He started talking about radial tires and comfort. Who the heck cares about comfort. I asked him for a price range just so I know if I wanted to afford it. He refused to do that and started talking about interest rates. I said I'm not so sure I wanted to finance it as he hadn't given me a price yet. I had a blank check in my pocket. I finally just said nuts to ya! I walked out. I will go buy from someone that listens when someone asks for a price. Just an FYI....Those are a buying words. The selling was over.

Unless you have money to give away don't go here. They with quote you so high on repairs so that…read morethey can just sell you "something new" instead. Absolute scam, terrible customer service, terrible sales people, all really just disappointing. Be ready to wait 20 minutes before someone even greats you.

Everyone I talked to was friendly and professional. Service on my snow blower was done quickly. I…read moremight add I tried to do the repair myself following a YouTube video and totally screwed it up. They tried a simple repair first but ended up replacing the carburetor and it didn't cost more than I had expected it to. I'll definitely go to them again for repairs to my equipment.

i had my both my fairly new sprayers under warrenty not working correctly and i was suggested to…read moreget my repair for my sprayer and they (ryobi/manufacture) asked for my address and ryobi suggested this business . i wanted to make sure before driving over 1hr that this business does ryobi products and double checking their hours . so i called the business before going to their location and the lady on the phone reassured me multiple times not only did they repair ryobi products daily's but that model could be done.... when I got there (business ) the repairman was smoking indoors ( that's illegal ) and he even saw us waiting and he waited us out not caring while smoking indoors . anyways when he got inside he instantly said " we don't repair those here" I instantly asked why is that when ryobi suggested this instantly and also I called literally a hr ago and w/e who was on the phone assured me you guys do. the person behind the counter not only called me racist, rude words ( not sure why) and he verbally threatened me when all I was doing was asking why reassure repairs on the phone and even give exact model and than without even trying to help the costumer he acted this way witjout me acting ho in anyway. i called ryobii and they reassured me they are going under investigation for this but also this wasn't the first time hearing this about that company! i warn anyone who doesn't want hateful emploees and also willing to lie to you just to focus on their high wage jobs (ryobi 100% disagreed what he did) , read their reviews and I see a lot of fraud and bad business examples. scammer

While I think Derek is a good man and mechanic I think he spreads himself too thin and has a very…read morehard time keeping up with his appointments.

I called talk to him. They told me they would be out to fix my riding lawnmower. I told him I got…read moreenough money to get it fixed. They said they'd be there the next day they never showed up. Don't trust these guys.

This place is the best around, bauoght a new wright mower a couple years ago and worked with Chris,…read moretop notch service and warranty repairs. Zack put a new spindle on as mine went bad .I am a busy man but there team took care of me not knowing it's 30 minutes away. Got it fixed in about 45 minutes. Went back to my route . These gentlemen are great, won't go anywhere else for equipment.

Awesome professional service. I had my chain saw service after non use of 5-6 years. I works great…read moreafter the service was performed.

Had Rick taking care of my needs in south haven for as long as he was there. Always looked out for…read moremy best interests and willing to service all as well. A wealth of small engine knowledge and experence. That kind of personable service is rare these days. and for me willing to go out of town for.

Great service and affordable pricing. I took a lawnmower there for a simple tuneup. I got it back…read morein better condition than before with reasonable pricing. It's good to help small businesses as well.

When I was in town I was helping my daughter do some repairs around the house. This became my…read morego-to place for needed supplies and tools. I found the staff to be friendly, the store well laid-out and stocked, and the prices reasonable. Over 3 trips there they had what I needed each time. And maybe I am just used to trying to park in San Francisco, but having a large parking lot in the back is a big plus to me.

This is the best little hardware store! Somehow they always have what I am looking for, and their…read morecustomer service there is SPOT ON! They are always willing to help you with what you are looking for, and they greet you as soon as you walk in the door. They are also a hub for UPS packages, which is really nice if you miss your package or are worried about packages getting stolen off of your porch. They also do RENTALS! Their rentals are relatively inexpensive and super convenient if you need to use something that you dont own. They also do repairs and tune-ups! You can take in your chainsaw, your lawnmower, whatever, and they will either fix it for you or tell you where you can take it if for whatever reason they cannot do it there. I love this place, and highly recommend it over big box hardware stores!

Have always used Greg & crew and love them! They're awesome and always spot on. Thanks guys!!read more

I take all my lawn tractor and small engine business here. Greg and his crew are the best.read more

I stopped by and needed some help with my Stihl Chainsaw. i went to the counter asked a couple…read morequestions and the young man answered all my questions . He also took the time to demonstrate and teach me new ways to look over the chain and techniques for tightening when having issues. Great customer service.

Absolutely sick and tired of this company adding 3% on top of my bill!! Bought a blower today and…read morean extra $7 bucks is added on top of my bill!! If you can't afford to be in business, then close your doors this is really awful business practices!!

We had our lawnmower picked up from C&K. Had a tune up done and the deck had broke in a couple of…read morespots and the steering was shot. Chuck one of the mechanics fixed the steer issue , did the tune up and found the broken areas and welded them for us. Candi was very helpful and called us about doing the welding. and when it was done she called and let us know it was in its way back. Very nice people to work with. Thank you! Ben & Cee Cee M.

Always check the reviews before purchasing an item or contracting for a service from a business…read morewith which you have never had prior experience. Had I followed this simple step, I would have prevented the theft of my riding lawn mower by C&K Small Engine Repair in Dimondale, Mi. On March 20th I authorized C&k to pick up my riding lawn mower. I signed authorization for them to do a routine tune up and blade sharpening. I should add that when I stored by mower in my garage in the late Fall it was running fine, and I had no reason to believe it needed more than routine service. On Wednesday, April 9th I was notified that they were unable to start the mower, but had identified the problem as a needed new ignition switch was needed and they would call me when the mower was ready to be returned to me. Since I received no return call, I called back on April 14th and was informed that the mower engine showed no compression and would likely have to be trashed, and would be returned to me for a nominal $25 return fee. In subsequent phone calls the position of C&K changed several times as to the terms of the return of the mower with the owner finally taking the position that my mower would only be returned if I pay for an unspecified amount for the labor on my now inoperable mower. In my last conversation with the owner I referenced the scathing reviews that C&K had received from prior customers. The owner acknowledged that he had received many bad reviews, but said that these reviews were several years old. My experience shows that the subsequent years have not changed either the honesty or competence of this company. Buyer beware!