First they have a super friendly, helpful, and patient staff member. Second, they have fabulous…read morefabric, embroidery kits, and patterns. I bought a Hawaiian shirt type rayon remnant, yardage of the Windom Indigo Flower Field Jersey Knit Cotton, the pattern of the month, the Casmerette Concord tee-shirt (which was on sale), a length of Modern Retro barkcloth, two bag pattens, and my daughter got some cute stickers. Even though Seams is about an hour drive, I will be back when I am finished with these projects.

Staff is friendly and very helpful. I love their selection of fabric and thread. My new favorite…read morefabric store.

Sew Unique Threads is unique in many ways...fabric, customer service, layout of the store, etc…read more It's a must on your quest for fabric.

This is such a unique and beautiful store. Tons of local and American made decor and indoor and…read moreoutdoor furniture. I absolutely love my new sectional from Lee. Such high quality and the perfect color because I was able to choose from hundreds of fabrics. This store is a must see, and these days it's even more important to support local businesses!

First time at the store. It's just lovely with lots of great things to decorate your lake home or…read morenon lake home!

I love this place. It feels like I am walking into a community of friends when I visit the store…read more Ann is full of wisdom and talks to me like I am as an advanced of a knitter as she is even though I am still very much a novice which makes me feel very good about my knitting. The store has a very good selection and they will order if they don't have what you need in stock.

New owners, new location on Portage Road, and a lot nicer staff…read more They offer lots of classes and even have a night when you can pay a little to have someone help you with whatever project you're currently working on. I'm taking a sock class right now, and the instructor, Ann, is great! My only gripe is they don't carry a couple of my favorite fibers, but overall, they have a good selection of fiber. Plus, I understand that you can't please everyone all of the time! Overall, my favorite knitting shop.

I haven't been there in several years. I just found out they moved. But, when I did go…read morethere(before they sold to someone else) I liked it. They had a good selection of fabric and sewing machines and sergers. Staff was helpful and friendly. When the new owners took over, I only went there once or twice. I wasn't impressed. They only offered one brand of machine and their fabric line wasn't as good either. Staff didn't appear as helpful. I don't know what they are like since they moved. I guess I should give them another try, but I don't go to Kalamazoo that often.

I rented a U-Haul truck from Springfield Do It Center in Springfield, Michigan, and had a very poor…read moreexperience with an employee. I have shopped at this location for many years without any issues, and the staff I previously dealt with were always helpful. However, during this visit, the employee at the U-Haul counter was extremely rude. I had completed the initial rental process online through my phone, and when I arrived, the mobile instructions told me to locate the truck using the assigned truck number. That truck number was nowhere to be found, so I went inside for help. When I showed the employee the number, she responded sharply, saying she could read it and that I did not need to hold the phone near her face. She also said the truck number had nothing to do with picking up the truck because I would need a key anyway. I tried to explain that the instructions specifically told me to locate the truck, but she interrupted me and dismissed the issue. Rather than argue, I left. After years of positive experiences at this location, I am extremely disappointed and will not be returning. I used to recommend this business to others, but this experience changed that impression.

I went in with my dad and the lady at the counter was VERY VERY UNPROFFESSIONAL. She was with a…read morecustomer which was fine. Then she called my dad up to the counter and he told her that the numbers weren't matching. He tried to show her his phone as proof and she very absolutely the NASTIEST customer service rep I have ever had. I worked 18 years in customer service and never ever acted so immature with a customer. Then when he returned the key the so called "MANAGER" or whatever he was didn't want to listen to what my dad had to say. Saying that he was lying. Absolutely not! You don't want to take responsibility for your staff!!!!!!! I Was there with him!!!! I have used you guys before and had the gentlemen every time and he was the sweetest most helpful customer rep. I will NEVER EVER go to you again! I will also make sure to tell all my family and friends about you guys. How sad of the world we live in. If you don't like your job go someone else!!!! Period!!!! DO NOT RESPONOD BACK TO ME!!!!!!

Such great kind and knowledgeable owners -- and staff! I came in with so many technical questions…read more(I'm a beginner) and they helped me every step of the way! I left there feeling very confident and have already finished a few lovely projects! I couldn't have done it with out them! I'm so glad they are apart of our community and hope they stay for a VERY long time!! I would also like to mention they have a great selection of different kinds of yarn! The pricing is very reasonable!!

The overuse of AI generated images and text in their emails, social media and marketing is enough…read moreto put me off ever stepping foot in this store ever again. I am curious to know what the owners of The Bear and Fox DON'T use AI for, because they take AI use to an entirely new level and it really just comes across as lazy and unprofessional. Why should I spend my hard earned money at a business that is too lazy to invest in their own business by hiring a graphic designer for their logo, or at the very least spend a few minutes in an editing program to make a flier that is not visually abhorrent? Why should I go out of my way to shop local when this business is so lazy and cares so little that they need AI to regurgitate word salad for their emails and social media posts? Why even bother owning a business that is specifically catered to crafts if you are going to outsource every creative aspect to a robot? The AI is getting so exhausting. It is EVERYWHERE and it is a punch in the gut to see a business built around human creativity and handmade crafts use this kind of technology, despite the environmental impact and the theft that takes place to train AI models. I cannot speak for everyone, but fiber arts is my escape from being bombarded by AI and the need to be hyper-vigilant of what is real and what is fabricated. The incessant AI is just more than I am willing to tolerate tainting my hobby. I don't own a business, I am sure it is so much harder than it looks and I am sure the owners are just trying their best with the tools they have at their disposal. However, no amount of business optimization and time saving is worth what AI is doing to the planet, the fiber arts community and the communities living in areas where data centers are being built.

Have depending on Maria for years and she has always exceeded my expectations. Her work is…read moreoutstanding regardless of the need. Her years of master tailoring shows in everything she does. Kirk

Had a request to get a tux tailored which Maria's shop did excellently. It was on time, fit…read moreperfectly and only cost $56 which is very reasonable, especially on a tight time frame. Picking up the tux, they remembered me, even though I picked up the tux a week late which makes a customer feel valued. Also, ask them about their Cretian "Mati" hanging up. If you know, you know. Five starts and will definitely come back for my tailoring needs.