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    10 years ago

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    Paragon Pools and Spas

    Paragon Pools and Spas

    (5 reviews)

    This is our third summer using Paragon. We are very happy with their quality of service, response…read moretime and reasonable pricing structure. We have an older pool that requires quite a bit of love to get it up and running, and Andy went above and beyond to get it in perfect shape in short order in advance of the Memorial Day holiday this year. We trust Paragon completely to ensure that the precious few nice summer weekends we are blessed with can be spent in a beautifully clean pool. I recommend their services wholeheartedly and without reservation.

    Update: Another spa company came out after 2 months of…read moretrying to find someone and discovered the light housing was the cause of the leak. Apparently he discovered the source in about 40 minutes or so and the total repair will end up around $350. Thank God there are still honest people out there unlike these guys. Previous Review: Mike and Andy showed up to repair my Hot Tub and apparently they spent about 20-25 minutes each diagnosing my hot tub and came to the conclusion that my pumps are bad, my heater is bad and I have numerous leaks. They parked their truck in my driveway at 10:39am and arrived to my hot tub at 10:43am. At 10:45am one person walked away from the tub and at 10:47am one of them urinated in my yard and then proceeded to walk to check out my yard for another minute or so. At 11:03am their truck was gone from my driveway and the $150 cash they convinced my wife to leave them because they couldn't come when she was home (we never indicated it was an emergency) was gone. I would have never known about this experience if my wife didn't arrive home at 11:15am (earlier than expected) and wonder why no one was here and the money was gone. Thank God we have surveillance cameras in place. These guys are liars, shady and thieves. I have no problem paying the $150 service call and any additional labor at $80 an hour to repair my tub, I do have a problem with someone ripping me off and telling me my top of the line Hot Springs Envoy that is 5 years old is basically shot. You don't have to believe me, but I have camera footage.

    National Pools & Spas - Marquis

    National Pools & Spas

    (3 reviews)

    Dan and his team are amazing. I started an inground pool with another company which has been the…read moreworst experience of my life, filled with challenges, delays and unresponsiveness. After about a year of despair, I reached out to National Pools and Spa's. Dan reached out to me that day, was out to my house to look at my rescue project the next day and the day after work started. I was able to progress my pool project more in 1 day than the last 6 months. My wife and I thought there were no hope until I meet Dan. He is very professional, extremely knowledgeable and pleasure to work with. He is completely transparent and very responsive. He cares about his customers and wants to ensure the best customer experience possible. Dan will check in on you to make sure everything is going as expected, to address any questions or concerns and so on. I am so thankful that I was able to find Dan and his team to support my family's backyard dream.

    Hired them to open my pool, was told they would be here between 12:00 to 3:00pm, they didn't show…read moreup till 5:30pm, which was fine as they explained they had issues with another start up. As they began to do my startup, they flooded the electric receptacle doing a backwash and the circuit breaker kept trippin. they could not finish my service, spoke left a message for Tracey the service manager to find out if they could be back the following morning and never got a call back. Spoke to Pat the store manager the next day to find out when they would be back to complete the pool opening and was told in a nasty way that they would get back to complete the opening later in the day because they had other pools to open on their schedule for that day. So I was pushed back and inconvenienced by their lack of ability in opening pools.

    J & K Pools - poolservice - Updated May 2026

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