I came in 10/8 to drop off my dress for my son's birthday party. Was told to come back next Wednesday 10/16 for a fitting. If the dress fits I'll take it , if not they'll resize it more. (I asked how come they don't just take my measurements to assure it'll fit. Was told they don't do that and the measurements wouldn't matter) I asked if I can come back the following Monday 10/21 to pick it up. (Since I'll be out of town)
When I came in to pick my dress up they couldn't find it, because they NEVER STARTED WORKING ON IT. I was told to come back before they close and it'll be ready , but I lived over 45 mins away. The husband told me they would come to me and drop it off due to the inconvenience. We AGREED. I got a call around closing time saying the dress wouldn't be ready that day that they'll call me "tomorrow". Instead of dropping the dress off to me like we agreed they told me they couldn't and I need to come get it.
When I arrived to try the dress on the zipper was stuck and not moving the lady had to help me zip it which kept getting stuck. The off the shoulder part of the dress was DETACHED and NOT sewn back on. (Really I'm not sure why they detached it to begin with).. J&J tailoring had me COME back once again to reattach part of my dress and hem my son's pants.
Day of the party my dress just came apart, everything that was supposed to be fixed or sewn back on was just coming apart. My dress was seriously ruined and I wasted so much of my time going back and forth to Hemet when my dress was supposed to be ready even when I gave them extra time to complete is so they didn't have to rush !
You guys had SO MUCH TIME to get this dress right since I did bring it early ,so I wouldn't have these problems. read more