I highly recommend this business I took my car they're after smelling gas to get it checked had…read morespoken with Mike, he said they would check for free. I'm so happy I went there they discovered I had a real bad fuel pump leak they were very forth right in showing what they found was not even safe to be driving, Mike said no problem leave it here and we will get you back on the road safely to drive. They had my car for a couple days and fixed it right up safe to drive now so very appreciative of the job they did.

My 2017 Hyundai Santa Fe developed an oil leak, and I had put out feelers for a mechanic. I had a…read moredirect message on Facebook offering a shop, Auto Wench II in Hesperia. I knew the shop, and that it had been in the same location for years, so I decided to trust them. I took my car in to have an oil leak fixed, and after a week, I was told it was fixed. Once I got there, however, another leak had started in the time between getting the call my car was ready, and the time I got to the shop. Ok, things happen. I get a diagnosis of a rear main seal, and ok the work. This took almost 2 month to be completed. I picked up car up, and once home, I saw it was leaking oil still. So I call the shop, and was told "it's probably just residual oil", and to bring it back if it continues. I also noticed they did not replace the engine cover. I called and they located it, so we went back to have it put back on. Well, the oil leak did continue (after giving it time to stop, so I could say, yes, I did wait and see), and I brought it back within a week. My calls for a diagnosis were brushed off, I was told someone work call me but that they were "really backed up". I ended up only getting answers once the husband called, and even then, they were slow in answering. This went on for nearly 3 months. I only left it because I did not want to go through the expense of getting another mechanic to diagnose it (and the added expense that would be), and frankly, because I had already waited so long, and paid a good deal to have my vehicle fixed, and it wasn't fixed. Ultimately, I paid $67 for the part, and got my car back. Driving, I started to notice a noise from the front driver-side wheel. The noise progressed quickly into a "helicopter" like sound, and there was some shake to the steering wheel. I went through some possibilities in my head. Now, when I picked up my car from the shop, the locking lug nut socket was sitting in my cup holder. Odd, as that is not where I keep it, and I couldn't figure out why they would have taken a wheel off. I put it in my center console to store it away, but it being left out like that bothered me. Unfortunately, I ended up sick with the flu, and wasn't up for trying to get to the bottom of the situation until this week. I did NOT want to take my car back to the shop that had proven not to be communicative and had treated me like the lowest priority customer. The trust was lost. I took it to another shop close by me (another that had been around for decades) today for a diagnosis, fearing the worse/most expensive repair was forthcoming. Within an hour or 2, the technician called us back with the determination- the previous shop had taken the wheel off (no problem, if there was a need) and out of 6 lug nuts only 1 was tightened. 1 was completely missing, and the other 4 were loose. Because of this there was damage to the wheel (thankfully, not enough to cause a replacement yet). The technician sounded incredulous, explaining that we were lucky the wheel did not come off, and that if we had taken it on the highway, that was a potentially fatal accident waiting to happen. When I was told this, my thoughts went back to that lug socket and how it seemed odd that it was left in my cup holder. So, I agreed to the repair, and had my car back around 4 pm. However, this was almost $180 that I should NEVER had to spend, and it was all due to someone not doing their job correctly and ensuring they checked all the boxes when putting my vehicle back together. I do not feel I should foot the bill to repair something that Auto Wench caused. Thankfully, The wheel stayed on, a flying wheel did not cause anyone else to be injured or killed, and that myself and my 2 kids did not get killed due to this (I have to take my youngest to college to move in soon, so I needed to get it looked at before that happened).

On November 19, 2024, I entrusted my vehicle to Mando's Automotive for extensive engine repairs…read more The shop owner provided a repair estimate of $6,000, for which I paid a $3,000 deposit, with the understanding that the work would be completed within 3 weeks. The agreed-upon repairs included replacing piston rings, connecting rod bearings, resurfacing fuel injectors, and addressing issues with cylinder 3's heads and valves. December 2024: The shop requested additional money to complete the repair, claiming the need to order more parts from Audi. January 28, 2025: The owner confirmed receiving the necessary parts,  February 7th he stated he had an emergency and had to leave the country. February 21 2025: we visit the shop and I discovered my engine disassembled, with parts ordered from China rather than the promised Audi components. After expressing concern, I reluctantly agreed to have the engine reassembled, understanding I might lose the $3,000 deposit but fearing further losses. The owner promised the vehicle would be ready by March 3, 2025, along with the original contract and replaced parts. March 3rd 2025: scott from the BAR visit the shop to obtain the contract and it was closed.  Mando told him he was ill March 4, 2025: After following up, I was informed of a new issue with the rear tensioner, requiring another part. Mando claimed to have the part and promised to finish the repair.  He also confirmed he was not going to try and take any more money since he didn't complete the repairs. March 10, 2025: The shop was closed and is reportedly staying closed for the week, leaving my vehicle in pieces. I have since contacted local law enforcement, who indicated this may constitute embezzlement, and the Bureau of Automotive Repair (BAR) has already issued a citation against the shop. In the meantime: My vehicle remains undrivable and disassembled for 4 months. I had to purchase another car, spending $5,000 on alternate transportation. I am left without my $3,000 deposit, with no resolution in sight. My 2014  Audi Q7 with 109k miles current market value is approximately $10,000 I have no vehicle to this day and no one will help me.

Mondo's is simply the best mechanic I Have ever had. He has…read moreworked on several of my vehicles over the years. There are no games with him he tells you what's wrong and fixes it with first time quality! You will never get " could be this or that let's replace this first crap". He has literally worked on 20 or more of my vehicles through out the years and I have never had to go back to him for the same problem never. When you find a Master mechanic like Mondo that can fix anything fro Mercedes to my Diesel F-250 there is usually a wait because others have also discovered just how good he is. Trust me he's worth the wait.

Where to begin with the amount of kudos and appreciation for HD Auto Transmission. From the time…read morewhen I called in for a quote for transmission rebuild and spoke with Emily, she was very thorough, polite, very helpful, and provided exceptional customer service! Ethan, the Man, the Myth, the Legend! If you want quality, honest and trustworthy work done for you, come see Ethan! He is extremely passionate and knowledgeable about his craft, he will explain in layman's terms how things work and you can see the level of pride he takes in his work! I am elated to have found such a great Team that I can rely on to keep my toys and family vehicles safely on the road! Much appreciation to you all!

Honest no BS when servicing your vehicle and their prices are very reasonable ! Will be taking my…read morevehicle here!

Did a great job and late at night also. Friendly guy and was affordable for a mobile service.read more

We agreed to paid services and I was accommodating of his time and let him know I'd leave work so…read morehe can come to my house and run a diagnostic on my 2017 Infiniti Q50. We spoke around 8:30am and agreed around 1pm would work. I even asked him if he only takes cash so I can stop and get cash and he said he takes Zelle. Great. We agreed I'd send him my address prior to him making his way over. He called me right after we ended a 20 minute conversation. I did not answer because I went back to work and I called him less than a hour later. He did not answer the phone so I figured he was working on cars, totally understandable. I send him a text letting him know I apologize for not answering. I never received a call back and it shows that he read my text message and he never texted back. I don't know where along those lines did we no longer agree to services. He could've easily responded with a text saying I'm on my way send me your address. Perfect.. boom would've left work and met him at my house like we agreed. Instead I get no response, no phone call. Ohh and today Sunday 6/28 he responds to my yelp messages asking how can he help ? I think he's finally connected the dots. I still even agreed to his services after he was assuming the maintenance on my car has not been up to date. I told him sir I've taken my car to the dealership for maintenance I know how important is it for those type of cars to keep up with. He then started talking about how the prior owner neglected maintenance, I told him sir I've had this car for 6 years and prior to me owning it, it was a lease for an Infiniti Dealership. It had no prior owner besides the dealership as it was a lease for 3 years. I bought the car with under 10k miles in 2020. I still just wanted him to run a diagnostic instead of the dealership charging me a lot! So no I don't want help anymore from your business.

I used big rob to have some work done on my truck. I was really hesitant and put off having the…read morerepairs done for a few years because finding good help up here in the high desert is pretty tough. People (even businesses) I find are shady. I still took a shot at big rob and he DIDNT disappoint!! He replaced my steering gear box and hydroboost on my Silverado for a competitive price in the high desert. He had a great turn around on the project and communicated greatly. It's been a few months since he's completed the work and I have had to request some warranty work BUT rob was welcoming and quick to address the issues. The issues were related to the parts and not his work. Even when he was busy he still got it "in and out" same day or next day. I'd highly recommend rob for any mechanical work as he is honest, caring and professional. Thanks again rob!

Very fair! Used for years. Would definitely recommend and use for all my repairs. Rob is…read morecommunicative and there were no surprises with the bill

They took good care of us. We had issues with our car while traveling during July holiday break…read more Daisy and team were great! They gave us updates throughout the process so we could make plans on our end and got it fixed before they closed for the holiday. All done in time for us to drive back home to northern Cali. Friendly, professional, and fast. FYI, the auto shop is closed on Sundays. Thanks Daisy and team. We appreciate your help!

Absolute loser run business that hires violent losers. Truly, the scum of the earth.read more