When I have a project to do, they are there to help out. Someone is always available to answer…read morequestions

I LOVE this place. It's my second time here and kindness is NOT a fluke. It's not Home Depot…read moreprices, but they make up for it by being so helpful and friendly. The store is super clean as well. Thanks for being so great guys :)

I love going to Ace Hardware! They have everything you would expect and a whole lot more. You can…read morerun into anyone from the community. We all go there! The staff is so helpful, especially that lady at the cash register. Kamron?

I won't be back. It was obvious that I was looking for an item (closet hooks) but no one asked if…read moreI needed help. I had to ask one of your employees three times to find an item. Twice he pointed me in the wrong direction and finally I had to ask him to show me where the item was. He seemed annoyed That I was interrupting him. Bad customer service. Bad attitude. I will shop elsewhere.

Competent But Off-Putting…read more I contacted SmartHelp for assistance with two specific tasks: to connect a new monitor and a new printer to my older desktop computer. Todd, from SmartHelp, does know his stuff, he is competent and took care of both of my asks. However, I found that Todd asked questions that I felt were not necessary. In addition I found his personal style and certain, what can only be described as business practices, too personal and thus off-putting. 1) As part of the job, Todd's first request was to input my personal information into his phone. I specifically found the requests for both my date of birth & my photo quite worrisome and unnecessary. 2) I found Todd's style of "up-selling" quite disconcerting. For example he said he wanted to take my laptop computer to his home to "set up properly." This, of course, would have presumably incurred a myriad of additional charges, none of which were discussed. He asked to take the laptop multiple times despite my repeated no's. 3) Without my permission Todd input my credit card information into his phone while I was out of the room! Unacceptable! In the end it felt to me that, beyond the requested tasks that were accomplished, I was also charged for his requests for my personal information, as well the time spent "up-selling." I found and consider these things to specifically be poor business practices. Be aware and be wary and further be prepared to say "no," i.e. don't let your guard down!

Todd took complete advantage of my wife and I. We wanted to extract photo files from the iPhone…read moreowned by our recently deceased son. He assured us that if anyone could extract photo files from our son's passcode-locked iPhone, he was the guy. It was clear, from the moment he started trying, that he was clueless. He started by asking us to give him some passcodes to try. This was a totally random approach, and I should have stopped the session right there since my wife and I had no idea what our son's passcode might be. When it was clear that this crazy approach was going down a hopeless rabbit trail, he switched to calling Apple customer service for help. After Todd spent maybe an hour on the phone with Apple customer service with little or nothing to show for it and with no further options available to us at the time, we parted company. But Todd inexplicably claimed we had made "progress" when we hadn't. And he was happy to take our money for the supposed two hours of "services" that he claimed he had provided. Needless to say, we never contacted Todd again. But hopefully we learned our lesson. We'll be more careful with the next consultant we might choose to work with.

Had two hyd hoses on tractor start leaking. Was in and out of Roley's in under 15 minutes with new…read morehoses. Can you beat that? Yeah. I'm a fan.

Don't bother messing with those hose repair parts/kits in the stores. Just go to Roley's where…read morethey will fix it in a blink of an eye and with a smile on their face. You can always depend on excellent service at Roley's.

I just purchased an iPad from Todd. He spent almost three hours with helping me set it up as well…read moreas a somewhat overwhelming tutorial. There is a learning curve with the Ipad compared to my seven year old Dell laptop. Todd is extremely knowledgeable and was extremely patient with me as I stumbled through the learning curve. He was also able to save all my photos and documents from my old laptop and transfer them to the iPad. If you are thinking about purchasing an Apple product I highly recommend Todd. Although Todd is very knowledgeable he apparently has a no return policy if a customer is not satisfied with the product. Buyer Beware!

I spoke with Todd on the phone today and let him know that I wanted to transfer documents from my…read moreold 2008 MacBook to my new MacBook Air. He asked how I heard about him and I told him Yelp. I asked how long of a drive it was from my location to Eagle Point and he said it would be about 45 mins. When I pulled into his driveway he called and told me he had opened a store at Rogue Valley Mall and that he was actually there (meaning I had driven 25 minutes further than I needed to). I drove the 25 minutes back the way I had come to Medford and went to the mall to Smart Help where he now works. I let him know I didn't want to spend too much money and he asked what my budget was. I asked him how much transferring documents and giving me a quick rundown of the new Mac would be. He quoted me $200 to update my old MacBook, $150 for the external hard drive that I told him I was not in the market for, $150 for transferring my documents, $100 for wiping my old MacBook and $100 for a "recorded dock tutorial." In total Todd tried to tell me it would cost me $700 to get documents off my old laptop onto my new one "the right way." I called around and got 2 quotes for what I want at $40 and $45. I dug around in the reviews that are not recommended and others seem to think he is a scam artist. Needless to say I left his store after having wasted time but thankfully not money.

Joan just completed a home staging/enhancement project for one of my for sale listings and I was…read moredelighted with the way she worked. It was our first project together and we will do many others in the future. Joan performed beautifully and the property presentation was remarkable improved and should sell quickly. Neal Hribar

We have worked with Joan over many projects. Joan is pleasant and professional. She has great…read morevision of the project as a whole, and keeps all details in mind during the project. She is keen to her clients' tastes, needs and budget. I highly recommend Joan E Designs

Came and measured, next day of calling, ordered it Monday got it Wednesday, made the door notches…read morethen brought the door out to make sure it was perfect. They were very friendly and nee the business. Would definitely recommend them!

I was able to order a window for a much better price than online. It came in the next day and they…read morestayed open late so i could pick it up.

Took my new Lenovo from Amazon in for diagnostics. Kevin informed me the mother board was shot, it…read moreworked about a week before I got the BSOD. It's still under warranty so he offered to send it in to Lenova for a processing fee or I could send it myself. I opted for connecting Point to send it in. Came back within a month, (this was during Xmas) he reinstalled Windows 11 Pro and set it up no charge except for shipping and processing. So far it is working great. Good job guys, especially Kevin. It works great, so far no problems. I would recommend them.

I can't recommend using this business, they're repair/service price quotes where an exorbitant 60%…read morehigher than compared the Apple Store in Tigard OR for the exact same original battery service. That's in my opinion unfairly taking advantage of the local market. The service manager also clearly displayed an attitude when questioned about his pricing. I personally avoid this kind of business behavior.