My tech Jordan was AMAZING. So communicative, punctual, and incredibly kind. The company pricing…read morewas fair and clearly laid out. No hidden fees and no "gotcha" tactics. He was honest and open about the issue and didn't try to upsell me. Everything was explained out before he started work. Even offered to cover his shoes before he came in. I will 1000% recommend this company and especially Jordan to anyone.

Absolutely amazing! Wish they were open on weekends as I had an emergency repair needed but they…read morewere there first thing Monday morning to assess and got the garage back on track in a jiffy! Definitely expensive but expected for the products needed.

I requested service for torsion spring replacement & garage door opener. I looked online to see…read moreapprox cost for torsion spring replacement with the bar replacement also but was given a quote for 3 times the cost for just replacing the torsion spring.when I told them just give me the charge for a service charge they were going to charge me for $175 installation. I said you didn't install I want the service charge then was charged $45 and they lowered total job also down to an acceptable cost but at this time they had lost me as a customer. Beware

Springs broke with loud noise at 6am. Called several companies and these guys responded first. Tech…read morearrived by 10am ready to work. Replaced springs and cables since everything was original from 1995. Also found loose hinges and tightened everything up. Door works better than it has in years. Fair price for all the work done.

Quick response and accurate quote. JT assessed the issue with my garage door and was able to…read morerecalibrate the system and tune the entire double door for me. Works great!

Had a broken spring. This is the 2nd call I have made to them in many years and they are still the…read morebest in my opinion. They carry parts with them and can fix when they provide the estimate. Really knowledgeable and nice people. Will definitely use for the future.

Robert did a great job. He was on time, and knew exactly what to do. The spring had broken the…read morenight before. He came in and did his job, Fixed everything perfectly. My garage door opens and closes fine now, without any noise. Much appreciated. Highly recommend.

A tension spring on my garage door broke.  The door would only open if I helped lift it.  I…read moreconsidered trying to do the repair myself, but felt that it was too dangerous for me.  I called Uncle Bob's Garage Door Service early one morning and spoke to his answering service.  They took my information and scheduled a one-hour window for service the same day.  Uncle Bob showed up during that window and assessed the situation.  He gave me a reasonable quote on the spot and repaired the door within the next hour.  I found him to be knowledgeable, skilled, personable, and he didn't seem to mind my endless questions.  He lubed everything, verified operation, and he was on his way.  I highly recommend his service.

I recently had work done by another garage door company and at the end of their service visit they…read morestrongly indicated further work - expensive work - was needed. I felt this "surprise" to be unethical, and I refused to let them continue. So, I contacted Robert at Texas Best and exlained just what I wanted and told him I would appreciate no more surprises. Much to my delight, Robert quoted me a price - I felt it was a good price - an "all in" price, assuring me there would be no surprises. Yea! Robert arrived when he said and went right to work completing my job quickly. Robert was personable and professional and was so easy to work with. Clearly, I recommend Robert and Texas Best very, very strongly.

Sadly, I had a no show with Robert. He only let me know he wasn't coming after I reached out to him…read moreat the time of my appointment. He said he got delayed on an emergency job. I even left work early to meet him.

Brandon came out to the house on time. He was professional, friendly and just a good person. He…read moregot right to work assessing what would be needed for repair and knew what was he was about. He leveraged his 8 years of experience to identify and resolve the issue. The best part? He had everything he needed with him to effect the repair that day. He replaced my under powered garage door opener that came with the house (8ft rail, 1 foot longer than typical), new helper springs after a lot of math to ensure the weight load would be handled, new sensors, programmed the door panel keypad, and new wiring. VGD got a call from me in the morning and had me fully functional by that night (Brandon stayed late and got it done). I couldn't recommend this company highly enough and it was a pleasure to do business with them.

Response was quick- really helped me out on a Saturday when springs broke on garage door Zachary L…read morewas able to come on short notice- explained what happened provided fair quote- repair was completed timely- reviewed process to make sure if I had any questions- I feel value was fair -Zachary L was very professional-Friendly- and respected my home- I would recommend

Really impressed with this company, exceptional response to an issue I was having with my garage…read moredoor. Same day service callout, and even better, a very honest evaluation of my problem which led to a no cost diagnosis. The TX heat was causing the paint on the door to stick. I will be using this company again when it is time for a service or a repair. Thank you very much Michael.

Michael was Johnny on the spot today I regards to my garage door sensors intermittently flashing…read more Hard reset and we're off. He gave me options in the event I need to replace the unit (s). Thanks Michael. I' have your sticker on my garage wall and will recommend you and your services. David W. Wilson

didn't finish the job. wouldn't return calls or email!…read moreSeemed like a nice guy, I paid him during the repairs.

Best Rate Garage is a great garage door company to work with. Robert is extremely responsive and…read moreflexible with his schedule (even works on Sundays!) My garage door started squealing and making noises, so I wasn't sure if it was going to fail. Robert came by and did some general maintenance work and got the garage door running smoothly (and more quietly) in quick order. I appreciated Robert going through the process with me - real time - and he actually gave me some pointers on how to do simple maintenance on my own next time. Robert is friendly and is a garage door aficionado. I will certainly contact Best Rate Garage for future garage door work.

Cody went above and beyond when I called late afternoon on 9/17/26 because my garage door openers…read morewere not working. He drove all the way from Corinth to Coppell in rush hour traffic. Upon his arrival we realized it wasn't even a garage door issue, rather a tripped breaker. While he was on property he assisted me with my swimming pool and repaired the gate/door which wasn't closing properly! Reasonable pricing as well. I was surprised it didn't cost twice as much given the timing and circumstances. I will definitely call him again with my garage door needs. Excellent service.

On time. Knowledgable. No hidden fees. Cleaned up everything when done. Would use again.read more