Fantastic service! Cost was very fair, in my opinion. Came out the same day, very refreshing. Above and beyond what I hoped for. Who's ecstatic about a garage door repair? I am! Thank you! read more

I have been using Independent Overhead Doors for all my investment properties for the last 25 years. Last week I called on a Monday and scheduled an appointment on Thursday. I had to take a day off work to meet someone to fix my garage door. Shane met me and after looking at the garage door opener, took out his phone and started to show me openers at Home Depot. He told me I could go buy an opener and then call in again and schedule someone to install it. I was a little confused since previously, the person that was sent out had equipment and was ready to sell me an opener and install it. After a bit more discussion, I asked if IOD had stopped selling openers. Shane then got mad and told me he had 5 other jobs that day and would have to come back later. So I asked again if he could do the job or not, and he agreed to do it but was furious. The good thing about an angry installer is he got it done in 30 minutes. When I checked the opener, there were no lights when it closed. Shane told me openers don't come with bulbs. I'd have to put them in myself. So now, this 70 year old woman has to climb a ladder and install the bulbs. Exactly what I was trying to avoid. I called Doug after the installer left and told him I was very disappointed and won't be using his company again. Doug said, "Then why are you calling me?" This company is closed and only going through the motions of pretending to offer any services to customers anymore. Save yourself a lot of aggravation and call someone else. read more

Outstanding in their field. I can't recommend them enough. Quick to respond , professional and knowledgeable. I have used them several times and have never been disappointed. Hire this family run business for all your garage door needs. read more

Well they came out for a estimate and where a bargin they save me $800 dollars an the guy did it on the spot Thank you for not only saving me money but not giving me 2weeks to wait to fix the issue with the door read more

Fantastic experience! I requested a quote on their website around noon and they were able to come out by 4:00 the same day. Very reasonable price and a quick turnaround makes them my go to garage door place from now on. Highly recommended!! read more

I called Independent Overhead Doors in the morning. They were able to be at the house within an hour of when I was able to be there in the afternoon. Shane was the technician. He was knowledgeable and explained everything clearly. Job was completed quickly, replacing the spring and applying a brace to the door in under an hour. I felt like Independent Overhead Doors was a good value from a cost standpoint. Would highly recommend!! read more

Location Arlington Texas Very quick response, came to our home within 3 hrs of the initial call, Cary called from his truck to let us know he was here, before ringing the door bell, made me feel secure to open the door. Cary analyzed the garage door and found several things that needed to be fixed. He never tried to sell me something that was not need, and made it affordable and easy to do business with. With this being said, this company has earned a lifelong customer. Thank you! read more

Wow..!!! I can't say enough. He does top notch work and he has the best pricing. I repeat...!!!! His prices are the best and he will beat all competitors. His customer service is also great. Very respectful to everyone. I'll definitely call him again or recommend him. read more

Doug Holloway was a true pleasure to work with. He provided me with on-time next day service which assisted me in my time of need. His service was fast ,friendly and professional. Thanks to Yelp, I found a great businessman whom I will most certainly contact for any future garage needs. Many thanks, Audrey T read more

Doug has Integrity, dependability and possessed an above and beyond (what you expect) type work ethic. My garage door was making noise and dragging when opening. I was worried it would fail so I called Independent Overhead Doors and he was kind enough to come quickly. I will only use these people from now on. I confidently recommended them to my friends and family. For that matter to You Too. read more

While closing the garage door I heard a snap...the door stopped moving and the opener kept running to completion. Chain is hanging down, cable loose on top, oh oh, I knew I couldn't fix it. Door was half way closed so I closed it. Called Independent Overhead Doors and they came in the time window as promised (actually earlier!). Knowledgeable, friendly tech, went right to work diagnosing the problem all the while answering all of my pesky questions. He went to get the replacement parts, got right to work fixing the chain and cable that had broken and patiently answered more of my questions about the garage door. He noticed that the door was not installed properly and a part had been put on backwards so in the course of fixing the chain, he put the part on properly. He adjusted the door so it opened and closed correctly and lubricated the hinges and rollers. It took just over and hour to fix and the door was working again. I would recommend using this company for any garage door needs as they were quick to respond, charged a fair price and cleaned up after they're done. How often does that happen! read more

Fast, affordable, and friendly!! I've been doing business with Independent overhead doors since 06. From quick maintenance to replacing the door completely. I can always rely on their professionalism and to get the job done. read more

The torsion spring broke on my garage door, leaving my car locked in the garage. I called up Independent, and they were able to come out in 2 hours, and gave a two hour time window for arrival; which I appreciated. Cary looked at it, and gave me a fair price. Took him about 1 hour to complete the work and the door rolls great now. I would definitely recommend Independent Overhead Doors for a quick repair. read more

This is the 2nd time I have had the pleasure of working with this wonderful group of folks. They are kind, knowledgeable, and get the job done correctly, quickly, and the pricing is very fair. Shane, you are a rockstar and I thank you. read more

They came out fast and demonstrated very high competence as well as efficiency, courtesy, and kindness. Fixed broken torsion spring on garage door and charged reasonable price. Offered helpful pointers about other aspects of garage door maintenance for free. Did NOT try to upsell us, unlike another company we called who tried to persuade us to do so many unnecessary repairs/upgradea that we would have paid four times as much. Thank you, Independent Overhead Doors! read more

Honest company - our garage door is very old. Despite this our tech said it's still a good door but did need a brace which he installed. New opener was recently installed by a different expensive highly rated company but didn't work right off and on, and their customer support was not the best. IOC fixed the installation problem and fortunately the opener now works. I was also impressed by same day service, quick return phone call by Doug and prompt arrival time by Cary. read more

Independent Overhead Door provided excellent service. They were able to send someone the same day I called. Cary, the technician who came out, was friendly, professional, and knowledgeable. The garage door in the house we just bought was disconnected and had not been used in over 20 years. I was sure we would have to buy a new one. Nope! Cary got ours working perfectly. He explained exactly what the problems were, and what he was going to do to correct them. He was even nice enough to install a used receiver and give us two used remotes. He obviously was concerned about giving us good value for the money and not just with making a sale. His outstanding service had made me a customer for life. I highly recommend this company. read more

This company was highly recommended to me yesterday by another garage door repair company ... my new door was installed this morning at a very reasonable price compared to other quotes I'd received. Workers were efficient,industrious and left the work site clean of debris. The owner, Doug Holloway, was very accommodating. No need to look further for garage door services - he should be your first stop! read more

Last year we had a broken spring on our garage door which is 8 years old as was the house. When the service man came out, he told me that all off the springs needed replacing, and that if I didn't replace the rollers too, the garage door could come crashing down on my head, or a child's head and kill us. That was pleasant to hear. So I opted only for the spring replacement which he did for a whopping $515.00. After he left I noticed that the garage door sounded louder and shakier than it had ever before. I decided not to call him back because I felt I couldn't trust him. I imagined he would then tell me we needed another $500 of work done. Of course, I could've been wrong. So we lived with the noise for another year until I called another garage door repair that was recommended to me and goodness, what a difference. No scare tactics, no hard sales pitches, just straight forward and very pleasant service. I will be writing a good review about them, which is what prompted me to go back and write this negative review of Independent Overhead Doors. read more