These guys are awesome. I rolled in there today needing a battery and these guys went above and…read morebeyond to get it installed in my Impala. I would not blamed him if he would have refused to do the installation (they normally don't do them when they are so involved) but he didn't, he gutted it out hunched over under my hood. You just don't find people that go the extra mile like that often in our society today. (I had another automotive place make me wait 45 minutes for a replacement lug to be delivered that they damaged!) Thanks AutoZone!

My wife sent an email to Savannah Ammon on 4/6/26 and to George Frantz on 4/8/26 as a follow up to…read moreour purchase of a vehicle we recently purchased from them. From our previous review we are not please with the vehicle we purchased due to oil and transmission fluid under the engine and it is smoking from 1 - 30 min drive. We have a 30 day warranty for 50% off for issues and guess what, today is 4/13/26 and both Savannah and George have not replied at all with our issues/concerns. Avoiding so the 30 days run out is not customer service. If I'm wrong then why not reply to the engine/transmission issues when we just purchased this vehicle and immediately having car issues.

I only gave 2 stars because Jacob was so friendly. I will start by saying we have been loyal to…read moreWhites Ford for decades. Always recommended them to everyone I talked to. However over the past year they are the last place I would send anyone to. I have taken two vehicles in for repair both times they had the vehicles over a month. The first was to replace a clock spring, they damaged the wiring and I had to replace the entire steering wheel column. The second was on my truck to replace the fuel pump (purchased less than a year ago from Whites) they told me that the truck frame was rusted and it was unsafe to drive. So we took it to Chevrolet of Wooster for a second opinion they ordered parts and said it would be fixed in 4 or 5 days. They also gave me a loaner vehicle until the repairs were made. Whites Ford on 57 is absolutely the worst option for purchasing a vehicle or having repairs done.

This place is very very unprofessional and rude. In November someone hit my car. I took it into…read morehis shop trying to support a small business. He gave me a quote from his pricing of 1,200 dollars for all the parts AND labor. This price and quote reflect his shops standard pricing...so we agreed on the $1,200. Progressive had gave me a personal check for 2,000 for the inconvenience and repairs to my car....Armentrout himself saw my quote from Progressive and insisted that i gave him $2,000 in cash or he wouldnt give me my car back.... so he fixed my car (parts and labor) for $1200 and POCKETED the rest! HE will STEAL YOUR MONEY!

Unprofessional staff, poor communication, and a very frustrating experience from start to finish.read more

Went to purchase a fuel gauge, and the woman insisted on not charging it as a gauge, but as a…read morecluster (which it isn't). She wouldn't budge, so unfortunately we walked away from the sale. Both Pull-A-Part and the customer lost out.

Good prices in service and bikes. Bought a Indian Pursuit Darkhorse. Love the bike and the dealer…read morewas very responsive taking care of issues after the purchase. Great deal in an amazing bike. Not to mention they let me test ride when it was cold and wet outside without hesitation.

I recently bought an Indian Chief Darkhorse from my local dealership in Michigan. I'd planned…read morebuying a slip on exhaust from my dealer as well, but the system is back ordered until September or October (or later). I contacted Bair's regarding the exhaust & they had one in stock. They honored - online - my $100 Indian factory discount as well as the 10% discount my dealer provides me which saved me $200. The exhaust was shipped via FedEx and arrived the next day. I want to thank Katie for all of her help with coordinating the sale & the sales manager for honoring my discounts. I definitely recommend this dealership and hope to make the 3 hour trek someday to visit it in person!