A nightmare dealing with customer service. They wasted hours…read moreof my time. Rep was never there at the time I was told told to call. They had me assemble information for a proper estimate. Then they never did the estimate. I've never seen anything like this place.

I rarely take time out to write these things, but every once in a while, you encounter an…read moreorganization that just inspires it. I had 3 huge openings that required custom oversized sliding doors, as well as a 2nd floor wall of windows. After speaking with several different organizations, we met with Luis who spent the time to take us through our options and then through several iterations of a proposal. He found a way to spec the job so the mfr felt good about approving oversized glass panels that exceeded their usual size limits...Once the doors and windows were manufactured, his team came over, put down protection, installed the doors (massive) and made sure they were working - sliding locking, etc. They insulated and sealed everything, they added trim I wasn't expecting. They fixed the gaps in the wallboard resulting from new window profile. They agreed without hesitation to replace a window the mfr delivered out of spec. They cleaned up everything, and came back to adjust a few things. They were meticulous, awesome and they were great at communicating. Isabel in the office helped explain and update estimates and dealt with scheduling through my assistant. Truly a great team, and simply an amazing job. Luis, you guys deserve all the best. Thank you...

Worst customer services. Staff was very rude when I told them there were missing parts in one of…read morethe lock. Without solving the problem they compete ignore and were kind of blaming that it's your fault.

I placed an order paid my invoice all of a sudden they call me tell me I have an unpaid balance. I…read morego no I paid my balance in full. They said no we updated the invoice and added things without telling you so you're gonna have to pay it and when I told him are you out of your mind, why would I do that? They said you're gonna pay for it then proceed to call me a cheap f ing bastard when I refused

They were amazing. I needed blinds to be custom made and installed in four windows that were not…read morestandard size. This company gave me the best price, and the quality of their service was top-notch. Their salesperson came first and gave me a reasonable quote that the company stuck to. For a little bit more, they also installed a couple of curtain rods that I had bought. The two employees who came to do the installations were very friendly and hyper-competent. I was impressed with their knowledge, intelligence, and problem-solving skills. They not only did the installations well, they solved or foresaw problems that would have otherwise created difficulties in the future. I highly recommend this firm, without any reservations.

Highly recommend LWP for custom window screens! I'm in a rental that didn't have screens in any of…read morethe windows and my building management refused to pay for custom screens. So after 2 summers of using store bought, clunky, ugly, self-adjusting screens and STILL having assorted critters sneaking in I decided to have my own made. They provide 2 pricing options - 1. They come to you to measure then deliver and install for an additional service fee 2. Or, you can call, provide your own measurements and pick up when ready. I chose the latter because it was significantly cheaper ($200)! PLEASE NOTE- measurement process is tricky if you don't know where to measure, plus no refunds if you measured wrong! Luckily, I borrowed my neighbor's screens to bring in and measure against. Even if you choose option 1, LWP gave me the best quote over 4 other companies I called. For 4 double-hung style window screens, I was quoted between $600-$1000 compared to LWP's quote of $450 for an in-home visit. Nancy and Marisol are so patient and helpful with explaining the process. Mike did an AMAZING job on fabricating. The materials are professional looking, seamless and exact! They look great and really improve my quality of life! FYI - they also make custom radiator covers!

We bought a $8.000 side door n it's been broken for 3 years right after we bought it n paid in full…read moren winter came we get door covered in ice inside our door we get locked out of our home the luck breaks all the time n now we're getting hit with blizzards n we r locked in our home n can't get out. We call call repeatedly send pictures of the door Frozen we spend more money on the locksmith and this is supposed to be a brand new iron door and you spend more time calling the locksmith to let you in and out of your house because they never come to repair it and then if you call up Raymond the owner he says stop calling me call my workman they're the ones that are supposed to do the work and you call them and you send them pictures and they never show up they never call you back to say they're coming don't waste your money go somewhere else we have a lawsuit against them and you spend $8,000 Grand on one of their doors and this is the respect you get back .MR N MRS PARK STATEN ISLAND NYC.FEB.2026

Excellent experience with TDC Doors in Brooklyn. Beautiful doors. Reasonable prices. Excellent…read morecustomer service. Gary was a pleasure to work with.

First, if you must order from this terrible company, PAY WITH A CREDIT CARD!!! IMHO, you need to be…read moreprotected from them. DO NOT PAY BY WIRE, CASH or, Zelle. Second, don't pay 100% for the doors until you receive them. Pay 25-50% depending on the level of customization. I ordered around 15k in doors, and 2 months later they called me to tell me that they were made wrong, and if I didn't accept them, as is, I would have to wait another 3 months. Weeks and weeks went by, and I finally got news that my incorrectly made doors were on their way, a little over 4 months from ordering them. The day that they arrived the crate was all smashed. I was told to accept the crate anyway, and inspect the inside contents. Multiple items were destroyed. I also found out that I was supposed to receive two crates. Meaning half my doors were missing, and the other half were partially destroyed. Since then, they haven't been able to provide me with any information on when replacement doors will arrive for the broken ones or where the other crate is. Just now, they told me in an email that they made an insurance claim ... My question is, what does that have to do with me ? I paid 15k for doors, waited over 4 months, and now I have to wait for THEIR INSURANCE ?! That's crazy. STAY AWAY AT ALL COSTS!!!!!

DO NOT ORDER DOORS HERE. The company openly lies about shipping and order details. Doors are…read moremanufactured in Belarus (hello to US Sanctions), managers are always MIA, and if you are lucky to get to one, bluntly lie about the shipment status. IF the order arrives, the good chance that the part of the order or details are incorrect, and you would have to wait another 6-9-12 months for the corrected parts. All troubles with shipment are understandable, the lies about the order status- unacceptable.

Robert is a true professional when it comes to glass he was able to make me a glass shelf on the…read morespot him &his crew or top-notch people with high work ethics highly appreciate you guys definitely would highly recommend if you need custom glass done. These people are the best at what they do.

Needed a custom glass door for our main bathroom reno and went with Signature Glass due to their…read morecompetitive prices and responsiveness. Robert did a great job! The door looks perfect, and he had it installed within a week. Highly recommend Signature Glass!

Smart, resourceful, and friendly. Great problem solving to fix an old install with minimal…read moredisruption.

A great experience with Vitaliy. We needed an old shower door replaced. He responded to our inquiry…read moreon a Saturday right away - quickly gave us a quote - and came out quickly after that to take measurements. One week later the door was ready and installed. Everything was efficient, handled with courtesy and expertise, and faster than expected. You can stop looking any further for a glass guy

Ordered a custom tilt and turn window to use as access to porch roof deck. I could not find what I…read morewanted in the US but they were able to get one at a great price. Great communication thru the entire process. I picked it up at warehouse and they were super helpful getting it loaded safely. Window is high quality and works and looks great.

Really enjoyed doing business with Broga windows and doors. Working with them during COVID was…read moreamazing and the sales staff I dealt with (Evelina) was an absolute GEM and very knowledgeable. Knocking off one star because the "curbside delivery" is not to the floor, but the delivery truck showing up with the expectation that you have a crew to unload, and no liftgate service available. As a homeowner/buyer accepting 20 windows and doors, this posed a logistical problem. After enjoying my new windows over the hot summer months, I can tell you they have unreal air sealing qualities and the insulation in the triple glazed glass was phenomenal. -chris