The ladies here are very nice and easy/fun to talk to. It caught my eye as I was on my way to another shop. I stopped in and scheduled and appointment for a lash enhancement. I have been wanting (semi) permanent eyeliner for years and was really excited to finally get it done. The procedure itself was virtually painless. There were only a couple of times on the lower lids that it felt pokey. Otherwise it was fine and just felt like someone was moving my lashes around.
I followed the care instructions to the letter but when it was time for the touch-up (included in the price to even out anything that healed wonky) there was nothing there. I looked as though I never had the procedure done. For a few days after the procedure I woke up looking like I had slept with mascara on. I sleep on my back so this wasn't a pillow rubbing or anything.
They told me it sometimes happen and that we would try again and I would still be able to get the touch up later at no additional charge. So, we tried again. My technician asked for assistance from another towards the end and they adjusted the needle depth. The upper lid felt the same as the first time but the lower lid was considerably more uncomfortable toward the outer corners. The lines looked different than the first time and I did not experience any "smudging" this time. I was very excited and hopeful for success.
Unfortunately, it still didn't hold. When I went back in to see what could be done and if I could get my money back and I was told no that there are no guarantees and no refunds. My paperwork does say there are no guarantees but no where does it suggest that I might end up walking away with nothing. It talks about swelling, bruising, pigment irregularity and fading (in spots or over time), lash loss, corneal abrasion and infection but not one word about it not staying at all.
In the end, they offered me a facial as a consolation which, I suppose, is better than nothing.
Be aware that this is possible before you sign on the dotted line and put your money down. What are percentages? Idk...but know that it is possible and it does not matter if you are light or dark skinned.
All that said, I am very much looking forward to my facial. :) read more