Went into the store because it looked cute from the outside. the sales lady behind the desk asked…read moreif I was looking for anything in particular. I said I was browsing. Then she immediately told me I had to leave my tote bag by the side of the desk (out in the open.) I didn't want to do that because A I had just bought a new jacket across the street, which was in the tote bag. And B there's no way I am leaving my tote bag out in the open like that for someone to steal it the minute the sales person leaves the desk. Also treating your customers, the minute they walk in the door, like a criminal simply because they are holding a tote bag, which hello most people do today instead of using in store paper bags is not good customer service to say the least. And then telling them to just leave the tote bag sitting in the open unsecured is crazy. Would they pay for my new coat if someone stole it? I get that shoplifting is a problem but treating a potential customer with this broad brush approach isn't the solution. I've gone to many shops and stores and never encountered this policy. I may have bought something in there but I was so turned off by this rude and condescending approach that I just left. MUJI across the street never once asked me to leave my tote bag because they were afraid I might steal something. They were all super friendly and nice and even let me bring my tote bag in the dressing room after counting the number of items I was bringing in.

What a wonderful and unique selection of items! They have pretty much anything you could desire for…read morea night out! And they've been around 20 years! I met Brooke when I was a student at northeastern!

you know- I phoned in to discuss what I had in the way of used clothing- for possible Sale- that i…read morewill never fit into again. The gent that answered- was great, very patient- personable, he heard my story- what else you got? what size suits- etc. no rush, no hassle very polite. They had sufficient stock at the time- so maybe some other time when i visit Mass. ave. we can make a trade-in- give some gently used mens clothes a new home- This facility with this kind of staff- is surely worth a visit if you are looking to buy- Cannot imagine you NOT being treated with respect- from a Gent. that knows clothing- and it's worth. my evaluation, for your consideration- from an ole Geezer !!!!

Staff was extremely rude to me. Also, be sure to check your suit thoroughly before buying. Got sold…read morea suit with moth holes they wouldn't take back.

Excellent! Ordered items during the sale and delivery was within 1 day! Wow service is absolutely…read moreremarkable. Been shopping at Susanna's for many years and service has always been focused on you having a pleasant experience. Thank you Amy I appreciate all the changes you made during these trying times.

Great customer service and really colorful well curated clothing accessories and gift items by…read morefriendly warm employees. They do great Facebook lives showing their products. They have a lot of really great gifts like really colorful decorative mugs, bowls, gloves etc all at very good price points and very good quality! Recently, I bought a few pairs of gloves (fun prints, embroidered) there for myself and for gifts and a beautiful mug for my morning green tea:)

I love everything about this place! Their commitment to reducing our carbon footprint through…read morefashion upcycling is right in line with my values. The selection represents rare, interesting finds. Pricing matches up with what I would expect for a vintage shop, and the staff are beyond helpful. If you care about protecting the environment, I encourage you to explore upcycling. We Thieves is a wonderful place to start!

This woman-owned small business carries a wondrous assortment of vintage clothing items as well as…read moresome all-natural fantastic wellness products. Their prices are quite reasonable and you can tell that they take great pride in their inventory - as well as making sure that their vintage items are in good condition. I adore browsing vintage stores. If you enjoy the thrill of vintage stores as well, I recommend stopping in here or checking out their well-curated online store. They even host some interactive events, such as an upcoming Clothing Swap and Repair Day, later on this month. Trust.

Chique boutique women's fashion store…read more Tess the owner is fabulous Trend setter with great eye for overseas fashion Great specials I've been a client for more than 20 years!!

fraudulent owner and store. no prices on pants and tried to tell me that they were 450 Each. poor…read moremanners and unethical business practices

We went to the official Havard Coop store, they did not have Baseball Team caps. Their caps were…read more$34.99 each. We went to J August and they had baseball caps for $26.99 and a larger selection at fair prices.

I worked for J August recently. The employees are efficient, caring and dedicated. The store…read moresells Harvard memorabilia and stays stocked with a wide variety of products. I recommend this store to anybody interested in Harvard University products.

Stopped in here on a Sunday afternoon after seeing the sign outside. Wasn't sure what to expect but…read morewhat a gem - I was pleasantly surprised! Prices were very reasonable- I snagged a leather Patricia Nash bag for $20! They had good variety of sweaters, pants, skirts, accessories, and dressier items, all women's though. Well curated and will definitely be back!

We decided to hit up The Attic-Cambridge today! We dedicated our Sunday to discover some new thrift…read moreshops we haven't been to yet, & The Attic one of them. Located in Harvard Sq., they seem to be a pretty busy spot. Parking wasn't hard to find in this area on a Sunday. Upon entering, we were greeting by one of the workers. There was a clearance rack that they placed outside next to the entrance. Once you walk down the stairs, to your right is where most of the clothes are. Solid selection of denim & leather jackets, a little pricey compared to Goodwill/Savers but makes sense because they are more of a "vintage" clothing store. To the left of the stairs is where they have denim jeans & where you go to check out once you're finish with browsing. All sales are final like most thrift/vintage second hand shops. I found this denim jack with a brown leather collar today for $60. Thick & good quality. Lots of Wilsons leather jackets here. They also have a room with bins of clothes, for a low price, you can look through. I didn't have much luck with the bins, but seems like a lot of people did! Highly recommend.

I have no idea how they expect to sell sunglasses when they are all locked up and it takes at least…read more30 minutes to get helped. I went in wanting to buy some designer glasses and another customer was already running around the store trying to get someone to open the cases to try on some glasses. Once she found help for us, I asked if I could try a couple on too. I was told by the sales associate that only one person at a time can be helped. Fine. I waited for another 10 minutes for the other client to choose which glasses she would buy. The sales associate then told me she had to go help them at the register and needed to find the cases for the glasses too. Another 15 minutes went by. At that point I just left. They're clearly not interested in making a sale. Such a shame because before this lock up situation, I used to buy all my glasses from this location. Looks like I'll need to find another store.

Great selection of clothes, shoes, jewelry and more! It's on the second floor and there's an…read moreescalator to go up. Much larger than your typical Nordstrom rack.