My wife noticed a scratchy sound above her in our living room. She called a company that sounds…read morelike an Arnie movie from the 80's. They wanted a small fortune. Dans came in and saved the day. This is an honest company and I hope the owner never sells to a corporation. They all rock.

I reached out to Dan's Pest Management Inc. for pest control service for three units I manage in…read moreBakersfield. At first, everything seemed professional. They responded, showed up, and provided a quote. However, the experience changed once I started asking questions about the one-year service agreement and billing. Before signing any contract, especially one that locks me into service for a full year, I believe it is reasonable to ask clear questions about the billing cycle, payment dates, and whether anything would be prorated. I asked a simple question: if I signed and paid on 5/11, would my billing cycle start from that date, or would I still be billed on their regular cycle and lose part of the service period? I was not asking to avoid payment or get a discount. I simply wanted to understand what I was agreeing to before signing. Unfortunately, Rachel in billing did not seem clear on the answer, even though I had already discussed some of the details with Dan. That made me uncomfortable because billing and contract terms should be clearly understood by the company before asking a customer to commit for a full year. Instead of calmly answering the question, the tone changed and it felt like they became frustrated that I was asking about the contract at all. As a landlord who does not live in the Bakersfield area, I have to be extra careful about who I hire to service my property. I need to make sure the property is being properly maintained, the billing is clear, and the agreement is fair before I sign anything. Asking questions about a contract should not create tension or attitude from a company. I was genuinely interested in starting service, but this experience made me feel uncomfortable and hesitant. A customer should be able to ask basic contract and billing questions without feeling like they are being a problem. To me, that is not good business, especially when the customer is being asked to commit to a one-year agreement.

The agent on the phone was pleasant and professional. However, today is April 23rd and the first…read moreavailable appt they had to offer me was May 22nd. A month out for issues where time is of the essence is totally unacceptable.

Very professional group, from reception to lasting results from their service. Highly recommend!read more

We had a problem with a large swarm of bees in our yard which turned out to be a new hive. Drew…read morecame immediately to our rescue as well as the bees, removing the hive,queen and entire bee family quickly and efficiently and teaching us lots about bees and their important place in the ecosystem.

From the owner: Saving honeybee colonies in the Indian Wells Valleyread more

Called Game Over Pest Control after a problem in our home with ants and small roaches. I was…read morepleased with the service provided by Phillip & his team. He's very knowledgeable about how to stop bugs from invading your home!

I have been a customer for years. I own Two houses in Bakersfield- the company is not answering my…read moremessages.- not only I text Annette but I also call the number listed on this page.- no call back.- - the company keeps charging me yet no service.- They used to be good- Zero response now

Scheduled an appointment, and never showed up. I called to find out why, and was informed that just…read morelike Luanne J posted, he was in an accident. Said he'd come the next day, and never showed up or called.

There was a mixup on scheduling but the company called and corrected the error. I respect any…read morecompany that follows up and makes good.

At the facility I work at, Ian F. Comes often to check to ensure we are good and if there is…read moreanything needed. There is constantly food in our work area, and I have yet to see in bugs or insects. His service is great and he is very professional and does a great job!

Could not be more happy with the service. Ian does a great job and is always very helpful. Great…read morecustomer service and a clean environment are two things I value. Thank you Ian.

Orkin pest control is HORRIBLE! DO NOT BRING THEM INTO YOUR LIFE!…read moreWe live in a 36 foot rv due to fallout of Covid pandemic. It got infested with bed bugs (no idea how they got in). My husband was kicked out of his workplace. His workplace called Orkin to do an inspection and we were charged $4200.00 to fumigate so he could go back to work. The customer service was terrible for the most part. We are putting in a complaint to Better Businesd Bureau. Call other pest control professionals for getting help! I wish I could rate Orkin minus 10.

Orkin provided great services! The branch manager, Monique, was very attentive when any concerns…read morearises. Our Orkin technician, Gustavo, was very knowledgeable. I appreciated the communication Orkin provided; they would notify me, via text, when the technician would be arriving. Orkin provided quality services for a great price. I would recommend them to others.

Harry was so kind and really thorough with our inspection. He explained everything, gave great…read moreadvice on how to maintain and care for our new home and reasonably priced! Hopefully we get to work with again soon.

He came to investigate the removal of raccoons from the attic…read more He quoted $1,500 to place three traps with cameras and to seal the entry hole. He told me he would send his estimate in a few days. Never heard from him again.