Had a flood in my house on a Saturday night when my dishwasher broke. They answered the phone at…read more10:00pm and the lady promised someone would be here in less than an hour. They showed up and vacuumed up the water with their truck in no time. The fans they left were REALLY loud but did the job. Came back on Sunday morning to check. The two guys were professional and did a good job. Wish those fans weren't so loud but they acted so quickly it kept my walls and carpet from being damaged. They didn't repair the hole they cut in the drywall under my sink but they gave me the name of a contractor that does insurance work.

From the owner: Whether you've experienced a fire or water loss in your home or business, or you're simply looking…read morefor professional cleaning done right, you've come to the right place. Our services include: Commercial and Residential Carpet Cleaning Nightly Janitorial / Commercial Janitorial Cleaning Hard Floor Maintenance Flood and Fire Mitigation Water Extraction Window Cleaning Upholstry Cleaning Tile and Grout Cleaning Post Construction Cleaning

Excellent Customer Service! Professional & Friendly. Mandy quickly scheduled us to have an…read moreadditional light outlet installed above our kitchen sink. Justin arrived on time, answered all our concern questions, did a fantastic job and thoroughly cleaned up when done. Highly recommend!

We had a new tile shower put in by them. Travis did an awesome job. Thomas did the plumbing and was…read moreawesome. They were always on time and clean . I highly recommend them.

I have had Cisneros Brothers out to my home twice now. The first time they fixed a clogged sewer…read moreline and the second time to flush my hot water heater. Both jobs were done quickly and professionally. The plumbers that came out was professional and helpful. Their prices are competitive and they were available quickly. For the clogged sewer, they arrived within a few hours and fixed the problem quickly. I will definitely use them again if I need a plumber. I recommend them highly.

Water heater was leaking and Guillermo from Cisneros Brothers came out on a Sunday to install a new…read moreone. Very professional and communicated well. Thanks

We had a kitchen fire. These guys were great, helped us get a place to stay, packed and removed…read moregood stuff, stored it til we were ready to go back. Delivered it and always made sure our questions were answered. Special shout out to Patrick, Shane, Skyler, Nathan. Inceedible job. They worked with our Ins. to make things right. Definitely worth their weight in gold.

I had a great experience with this company from start to finish. They're very professional,…read morefriendly, and provided excellent customer service . Martin went above and beyond , highly recommend this company.

They were quick to respond and get out here the same day to look at the situation. I am still in…read morethe process of things but glad to have quick service.

WARNING: DO NOT TRUST 911 RESTORATION OF BAKERSFIELD…read more Read this before hiring them. I am writing this review to warn others about my extremely troubling experience with 911 Restoration of Bakersfield. If you're considering using them--especially through your insurance--please think twice. I hired them (through a referral from Farmers Insurance) after a water-related incident at my home in December 2024. What followed was a complete nightmare of negligence, poor communication, property damage, and what I believe to be highly unethical behavior. Negligent Work Caused More Damage: Their team failed to properly cap a hot water line under my dishwasher during remediation, which led to additional, serious water damage throughout my kitchen. Rather than own up to their mistake, the company--through a rep named Denia--denied responsibility and tried to shift blame to another contractor. Encouraged Me to Mislead My Insurance Company: Denia directly instructed me to have a plumber falsify a service date and label the work as "leak detection" so I could open a second insurance claim. She also claimed to have spoken with Farmers Insurance and said the second claim would be approved. I refused to follow through with this dishonest plan, but I did file the second claim based on her suggestion--which caused even more confusion and stress. Mishandled My Property: They damaged a $400 baby stroller during storage and failed to return a small but valuable cabinet item ($50). Denia never gave me a full inventory of my packed belongings and avoided accountability for the missing and damaged items. No Accountability, No Resolution: To this day, they have not taken any steps to fix the damage they caused, reimburse the lost or broken items, or even provide an honest explanation. Their rep continually dodged responsibility and refused to communicate transparently. My Advice: RUN. Between their shoddy work, misleading guidance, and unprofessional behavior, this company has caused me more stress and financial loss than the original water leak ever did. Save yourself the time, money, and heartbreak. Avoid 911 Restoration of Bakersfield at all costs.

I cannot say enough good things about Emmanuel! From the start, he was incredibly schedule…read moreflexible, working around my busy life to find a time that suited me perfectly. He was absolutely professional, friendly, and courteous, always taking the time to explain the process and answer my many questions with patience. His transparency and honesty about the scope of the work and costs gave me complete peace of mind. He tackled the mold issue efficiently, leaving my home spotless and safe. If you need reliable, high-quality mold remediation, look no further, as Emmanuel is the best!

We called Emmanuel, the owner of Alpha Water and Mold, for a water damage due to a kitchen sink…read moreleaking. He came on the same day, and gave a very reasonable pricing quote. He explained everything in detail patiently before he started the job. He kept us informed and sent photos for every process. He honored his original estimate even after he found out there was more damage. He is very knowledgeable and professional! Great experience working with Emmanuel. Highly recommended!

What started as a simple water heater repair turned into a much larger--and much-needed--home…read moreproject. Devin initially came out for the repair and quickly realized there were additional issues that needed attention. I was hoping for the less expensive option, but after a thorough inspection, Devin and Abrham identified problems that could have cost me much more in the long run. Both Devin and Abrham provided outstanding customer service and made me feel comfortable throughout the entire process. What I thought was a minor issue turned out to be a serious problem--my home was essentially creating its own lake in the crawl space. Fortunately, their team responded quickly, completed the work the very next day, and even went above and beyond by providing a few extra services. Homeownership always seems to come with unexpected challenges, but I'm grateful I called Cisneros Bros. They handled everything professionally, communicated clearly, and delivered quality work. I highly recommend them to anyone looking for reliable and trustworthy service

It was time to have our septic tank pumped, so I made sure to do my due diligence. After reading…read morethrough reviews on Google and Yelp, I decided to contact Cisneros Brothers based on their consistently excellent feedback--and I'm very glad I did. I first called on 4/13 and spoke with Caroline, who was incredibly personable and transparent. She clearly explained the pricing structure: $475 if the digging to the tank cover didn't exceed three feet, and $50 for each additional foot beyond that. I really appreciated her honesty upfront--it's refreshing not to be surprised by extra charges after the work is done. She also let me know that a complimentary camera inspection would be included after the service, which added even more value. On the morning of 4/16, I called again because my wife likes to prepare meals and beverages for workers, and we wanted to know how many people to expect. I spoke with Yasmin, who was upbeat and friendly. She let me know that a crew of three would be arriving and that the service would take about two hours. She also updated me that the arrival window had narrowed from 8 AM-5 PM to 8 AM-noon, which was helpful for planning. The crew arrived later than planned (no big deal), led by manager Nate, supervisor Lance, and a trainee named Hector. It was clear right away that this team, assembled by their "big boss" Arelic, was professional, knowledgeable, and respectful. I had several questions--probably six or seven--and each one was answered thoroughly in a way that was easy to understand. Nate even took the time to draw a diagram on his tablet to explain how the underground system works and what they would be doing. At one point, Nate had to leave for another job and confidently left Lance in charge. That alone spoke volumes about the trust and teamwork within the company. Lance did an excellent job leading the operation and ensuring everything ran smoothly. I also appreciated how he mentored Hector, making sure he followed all safety procedures and even offering him praise for his work. That kind of positive reinforcement says a lot about the company culture. Overall, I was 100% satisfied with my experience. From the first phone call to the completion of the job, everything was handled professionally and with care. I highly recommend Cisneros Brothers to anyone in need of septic services.

John from ACR exceeded expectations. He responded super fast, arrived quickly, and got the job…read moredone quickly. You can just tell that he has a TON of knowledge and experience literally oozing out of him. You can rest comfortably knowing that he has the skills and know how to take care of your issue. He had the right tools and right attitude, great communication, no upsell, no BS. ACR quotes a very fair price and stuck to it, no nickel and diming, no glitz and glam, just an honest guy who got the job done. Thank you John and ACR. Don't even think twice about the few number of Yelp reviews. No need to contact the "highly rated" with high number of reviews. These guys are legitimately awesome.

When I contacted ARC Services by text, I received an almost immediate reply from John. After…read morelistening to my problem, he said they could help and were at my residence within two days. Mike, the technician, arrived and did a very through cleaning and removal from under our mobile. He took his time and did a great job. I would highly recommend John and his team for any services that they do.

Awesome service. I called Sergio mid afternoon while he was doing a job an hour away, he promised…read moreto squeeze me in and did so. Sergio explained the process and how long it would take to complete my three rooms; he delivered on his promise. Give Sergio and Plus 1 Carpet Care a try.

I corresponded with this business because I'm looking to get the carpets in my boat shampooed. I…read moregot a response somewhat quickly from Sergio. He told me to give him a call so he could go over packages or deals, etc. I called him, he asked for pictures of my boat in the area I want cleaned which I sent to him. We spoke on the phone and arranged a time and date for him to come and do give me a more clear estimate and possibly do the work. When that time/date rolled around a few days later, I got a no call/ no show. I like to give people the benefit of the doubt, and I thought maybe they just got too busy and that he'd follow up the next day. Nope. Never heard from him again.