talked to a pharmacist just around 2:16 -2:18 pm est whom I inquired a patient's refill, without…read moreeven asking for specific details due to HIPAA compliance. She hung up on me before I could even explain as to why I have to inquire about. We have phone etiquette in place but I'm not so sure if everyone knows it or just too entitled to throw an attitude at a simple inquiry.

Incredible one on one customer service. Pleasant and professional staff! A wonderful alternative to…read morethe big box guys.

This drugstore is getting a lot of negative press these days. I don't use them as my pharmacy, but…read moreI do stop in here every so often for something that I need. Whenever I come in, the staff are super pleasant, super helpful and eager to please. I find the store to be well organized and usually everything is put away and looks good. It does seem that they are slightly short staffed at times because there are times when there are boxes in the aisles and haven't yet been put away. They also seemed to have given up the parking lot, and now allow the parking lot to be used by many people. It's very generous of them and they don't have to do that. It also does make it slightly more difficult when you're actually shopping there to get a parking spot. That's an unfortunate side effect of the neighbors not being respectful of who the parking is being provided for.

I've been in this Walgreens many many many many many times and I was sure I wrote a review for it,…read morebut according to this I didn't. I like coming to this Walgreens for the candy selection for holidays. They always have such a huge variety of bags of candy as well as single chocolates and things that you can pick out for stocking stuffers for Christmas and for Easter baskets on Easter. That's about the only reason why I come to this Walgreens that was for Candy. The employees are pretty nice ,a couple not so nice, but that's the way it is with every place pretty much. Their prices seem to have gone up since the last time I was here. Today though I had brought my mother in to do some shopping for Christmas in which she just happened to be buying all boxes of candy today so obviously it's good for candy for her too. I didn't look around it much else so I can't give a fresh opinion on anything else right now.

Came 15 minutes before closing and they said they were closed. They still let us buy something so…read morethat's why I'm keeping the one star. Needed to purchase medicine for my sinus congestion and MARY was being rude. My crew and I were saying "have a great rest of your night" and apologizing for coming in 15 minutes before closing. as we were leaving she said with her chest "goodbye. come at earlier hours next time" with an annoyed, unamused, petty tone of voice. Keep in mind, we spent no more than 2 minutes IN the store. Either change the hours on the website or already have the doors locked before getting upset at customers for coming in at the time that isn't convenient for the WORKERS. If your job is that awful, genuinely get another one. You don't like customer service Mary? Then get a janitorial job, they have no requirements to talk to customers.

Nastiest night staff of all time. Telling us that next time they will see us at an earlier time…read morewhen we came in 15 mins before they closed for medicine

On Colvin and Kenmore is this Rite Aid. You can access from either street. Reasonably good…read moreparking, great if you are disabled. Ive been here when its been super well organized, but also when its been later in the day and perhaps not as well organized. But its all good. 3 stars - its a chain and A-OK.

If you have only been in this location post-reno, you won't be able to fully appreciate it. This…read morelocation was an incredible hot mess before the reno. The floors were disgusting. Shelves were old, refrigerated coolers had this weird smell to it, and the building itself just seemed depressed. If that makes any sense. The pharmacy has always ended up having an issue with the way a family member's scripts are written. They're prescribed different scripts for the same med due to billing, and they always have to call the Dr, because they don't believe what they're being told by my family. And that's why I'm giving this location 4 stars. I could understand the first, second, even third time. But this happens every time they renew their script. I keep telling the Pharm tech to just put a note in the system, but no one listens to me. (This is the part where I dramatically throw my hands up in the air and say, But what do I know!) The parking lot could also use a major refresher. Also. The one Brinks guy that comes to this location is ca-yu-who-hute. He alone keeps me coming back to this location! Wink. Just in case the Brinks guy stumbles onto this review.

Slow, cant fill compleat scrips. 8 days to get 10 pills of 180 pill script. Be ready for 10-20…read moremin. Phone hold. Instore pickup 15-30 min. Waiting inline

This review is for the Pharmacy specifically, and for the Walgreens app…read more This pharmacy used to be open 24/7, which was a dream for anyone who works odd hours. I happen to work overnights, and ever since the Covid Era this pharmacy has had limited hours and staff. I used to be able to pick up my prescriptions before or after work - but not anymore. Now, they're closed when I wake up for work and they don't open until three hours after I get out of work. Because I am an adult with a life and other obligations: it is difficult for me to get to Walgreens to pick up my prescription at the very moment it is ready. I recently went into the pharmacy to pick up a script that the app said was ready and - they had cancelled it because I 'did not pick it up in time.' This is not the first time that this has happened to me. I promise I am not lazy, it is just impossible for me to get there the same day. If I have to wait a couple of days - screw me, I guess, because then the prescription has been cancelled and I have to wait 45+ minutes in the store for them to fill it again. On my most-recent trip, the cashier was...and I'm sorry to say this, but I didn't get her name...a hood-rat looking young woman. She had a bad dye job, too-dark makeup, and a nasty attitude. I'd ask her a question ('How long after a prescription is ready do you cancel if it it isn't picked up?') and she'd respond with rolled eyes and an unrelated question ('Did you wanna wait for it or nah?') She mumbled a lot, too: not just to herself but also while speaking to me. She was barely audible, except when I said: 'No, don't bother filling it, I'm not waiting,' and I turned to walk away. Then is when she SCREAMED: 'Well that was rude!!!' Oh, I was rude? For expecting to pick up my prescription that the app said was ready & waiting to be picked up? Alright, then. I filed a complaint about her on the Walgreens site. I moved my prescriptions elsewhere. This pharmacy is a joke. The app is annoying. You can either enable or disable notifications. If you don't enable notifications then you aren't notified when your prescriptions are ready. And a lot of times, you'll get a 'Your prescription is processing' notification, then a 'Your prescription is ready' notification immediately followed by a 'Your prescription is delayed' notification - and then no further notifications, so you have no idea whether your prescription is ready or or not unless you call the pharmacy. I've called the pharmacy - the typical wait time to speak to a live human (not even a pharmacist - just a cashier) is one hour. And If you do enable notifications then you will be notified when your prescriptions are ready BUT you'll also get notifications for when sunscreen is on sale, or what Memorial Day groceries deals are happening, and MORE notifications for every other item that is on sale.

The pharmacy doesn't give a damn about their customers. They refuse to answer the phone and leave…read moreyou hanging about your medication. They claim they are overwhelmed and that's why they can't be bothered answering the phone. Then you find out from the pharmacy technicians that the corporation doesn't care about the customers or getting back to them or getting extra help. The corporation is rotten to the core... and the commercials about how warm and friendly they are...are all fiction. If I could give them a negative star rating I would. A one star rating is too good for them.

This Walgreens at Delaware and Kenmore is large and spacious. Tons of parking…read more Lots on sale here but that's typical. Not too crowded and very easy all around. Well done. ** 3 stars - it's still a chain.

I needed a portion of rice to go with my curry. So I came to Rice Aid!…read more Smaller Rite Aid located right in the middle of North Buffalo right next to where I get my hair done. Stopped in here because I wanted to brush my hair and ended up buying a hairbrush when I really only wanted to borrow one. Came and took the pictures after my hair was done just down the road at Fawn And Fox. LOL. Not my favourite Rite Aid by any stretch of the imagination. I felt suspected or something when I was trying to brush my hair for free so that's why I ended up buying.

DO NOT USE THIS RITE AID. The parking lot is a death trap, the pot holes in this parking lot are…read moreunavoidable and destroyed the bottom of my brand new car. I almost wonder if I can take legal action? It makes sense that the parking lot wouldn't be maintained because the inside is also disgusting and filthy. Take the extra 5 minutes to fill your prescriptions elsewhere, it might just save you $1000.

Worst shoppers drug mart ever!!! They suddenly stopped accepting printable coupons. Boutique lady…read morewas extremely rude about it as well.. I have been coming to this location for two years without any issues using coupons and now all of a sudden they refuse to take printable coupons. Tried to buy 10 toothbrushes with a coupon for each product and was told that i could only use one for all! I will never return due to bad customer service and lack of knowledge.

In these Covid times I've been sticking close to home. So have been here a few times for small…read morethings. Initially, they weren't confident asking people to wear masks, now they are. So everyone's mast and gloved and they actually do a pretty good job with that. The pricing of things here sort of seems high to me, and I don't know why. You think they'd be the same price at all Rite Aid so maybe they are but it doesn't feel that way. This one does have a large selection of food larger than I've seen in other Rite Aid so it could be that they're doubling as a mini supermarket as well. Parking, if there's been snow can be challenging sometimes. They don't have anywhere to put the snow so some of those spots are taken with it. Update 58 2021

The store workers, and Pharmacy workers are very nice and helpful. The only people that don't have…read morea good experience here, are those that come into the store already angry at the world. Then they blame it on these people. While waiting in line here I have watched so many people be rude to the workers and they are very polite back. These people leaving bad reviews are the problem. Not the workers.