Called and specifically asked how much it was for a take off and gel manicure. The lady on the phone said $40 then she said "no sorry $43" I said okay and proceeded to book my first appointment with them. Came & Billy did my nails. I go to pay and the man at front changes my price from $43 to $63. I told him I was priced $43 and he said "no you got gel" I said "I know, that's what I asked for over the phone" he goes " why would you think it's $43 that's cheap?" LIKE I DIDN'T CALL TO ASK PRICING. How is it my fault I was told that price. He then proceeded to insinuate that I was lying so then I asked for the lady I spoke with to come to the front and he said " she doesn't work today. " so I showed him my call log from calling at 10:23am this morning and he changes his statement to "I know who you spoke to, that was my wife" then continues to tell me I was wrong and apparently this whole situation was my fault because how could a basic, extra short nail, gel manicure be $43. Took me to a table to get my nail polish removed instead of compromising or admitting to mistake because I told him I was only paying what I was told. Horrible experience & horrible customer service! Poor job on management side. BUT Billy was nice. read more

Save your money and go anywhere else. Had not gone to IVY nails in awhile because they try to up sell constantly and it was getting annoying. However this morning I was in a pinch and needed to get a quick manicure before flying out to a wedding. My nails were decently short to begin with but the white tips were showing. I was never asked about shape, or anything really. Next thing I know she's putting the finishing gloss on and this was the finished product. Filed down so short and bulbous. The polish doesn't even cover the sides of the nail in some cases. I was on a phone call while checking out but called the manager as soon as I could to explain the situation. I sent photos and he tried to convince me there was no issue. So when I explained the issues, which to me were obvious... he came up with two solutions. 1) I go back in and they try to fix them. How? There is no more shaping because you've filed them down to nubs. 2) he offered 20% off the next time I come in. Come again??! There won't be a next time. Had they simply refunded the $50 I grossly overpaid for a crappy manicure, this review would not exist. read more

Ivy Nail Bar - Nail Salons Near Me - Marietta, Georgia

See all

So don't get me wrong Ivy nail bar is good at service and providing what you want... however they will charge you for everything they possibly can! Get ready to spend at least $100plus on nails that others would be at least 20% cheaper. They have a nice aesthetic and seems clean enough... just way overpriced Also when I asked about pricing and a breakdown it was almost like I was being a nuisance for asking questions on why they charge what they charge. I didn't like that feeling. I want to know what I'm spending on not just getting charged for arbitrary add ons for nails that last 3 weeks read more

I asked for crip French tip with chrome....my nail techs name was Loan and the last time I was here was nothing like this. She was rushing through the whole time, didn't do the nails I wanted, and cut me multiple times FOR $88?? Will not be coming back. The environment was ok just quality can use some work. read more

Ivy Nail Bar - Nails I received instead.... - Nail Salons Near Me - Marietta, Georgia

New customers get 20 % off and they do honor that. Make sure you remember to ask though, it won't be automatic. I had a pedicure and the best experience. Everyone is friendly and professional. They do try to upsell you but i didnt' mind. I got exactly what I wanted and would come back anytime. read more

I've just visited here for the second time and my toe is closer to mutilated rather than just have had a pedicure. I'm missing half my pinky toenail after this visit and it's been in a lot of pain this week. Won't be returning. read more

Ridiculously expensive and they try to upsell HARD. Just left and the woman argued with me after I chose the $43 pedicure over the $85... then when I picked the color she said "this one's better." Literally the least relaxing pedicure ever. Not to mention, my technician was sick (?) and coughed or cleared her throat quite literally every 60 seconds. To top it off, pedicure was $43 but then ADD $18 for gel?!? After tipping I left with a $73 tab and a mediocre pedicure. Only upside is that this place is big so you can get a walk in any time. Won't be returning. read more

I just had my nails done. I love this salon I had simple quick Mani Pedi. they were thorough. They complemented my color choice. They're really sweet women who took great care of me. And the price is absolutely right. Also nice clean salon. read more

Ivy Nail Bar - OPI's tutti-frutti. I loved it so much when I got to the car I ordered it online such a gorgeous color - Nail Salons Near Me - Marietta, Georgia

Very expensive for average service. We had an appt but they didn't get to us until 20 minutes past our allotted time. I had a man named John do my nails and feet and he barely said 2 words to me. Seemed very annoyed to be doing my nails. Did a very poor job on my pedicure. Won't be returning... read more

Ivy Nail Bar - Nail Salons Near Me - Marietta, Georgia

This salon has been my go-to for a while now bc of how clean it is but the prices are a little insane and they charge for everything they possibly can. My nails didn't last long but they did look good, but o felt like the techs were taking about me. I'll still go back. read more

Simply the worst nails upon leaving this salon. I asked for SnS dip powder and not only are my nails uneven, but they are also very thick. Do not waste your time or money going here. The pedi was no better. read more

See all

Easy to walk in and get an appt (4pm on Friday of holiday weekend). Basic pedicure ($30) included 5 min leg massage. My technician Tracy did a fair job. She did light massage to my lower legs and calves, but not my feet, which was surprising. I've definitely had better elsewhere. Nail service was basic. COVID measures: Plastic dividers between technicians and clients. Clients are seated every other spa chair. Blue tape for spacing at check in /check out, although everyone touches the same touch-screen to check in. Less than 6 feet distancing at nail drying station (seating for only two). read more

Ivy Nail Bar - Inside the spa. Plastic dividers between clients and technicians. - Nail Salons Near Me - Marietta, Georgia

I don't think I have ever encountered such poor customer service and poor quality. I went for a pedicure the end of June and the nail tech mistakenly put the callous remover on my toe and as of today it is still not heeled. The worst part was they could care less. It really hurt. That stuff is very strong and burned my skin. That day I also got a manicure Essentially it was just shaping and polishing. They charged me $22! No massage and no cuticle cream! I have been going there for about a year and I will never go back. The person who greeted me and checked me out was rude and looked at me like I was crazy! It was their mistake! So the only thing I can do is make you aware of how this business operates. If I could give zero stars I would! read more

I have to start by saying I have been a loyal customer to this salon for over a year and i really wanted to love this place. I have been satisfied with my services mostly and i have been seeing "Lena" each time for my nails. Yesterday i visited the shop and drove there for 40 minutes in rain just to see "Lena". I showed her a picture of the nails i wanted and she said she can do it. I said great but after 40 minutes she told me she doesn't have that color. I got upset but then i tried not to make it hard and accepted to go for a similar color tone. But then after 15 minutes she tells me that she doesn't know how to do the design. I was very upset at this time but i was like, you know what? let me work with her and choose another look so i showed her another picture and she confirmed she can do the new design. She started to work on my nails while speaking in Vietnamese to the front desk guy in a very angry tone. You may think, us non Vietnamese people don't understand that you are talking about us! But we do, and it's extremely disrespectful. She did a chunky job with my design i asked her to fix it and she said it is not fixable. I then told her that i do not like this and this doesn't look professional and clean at all! I politely asked her to remove the design and just put regular gel polish on top. She then gives me a nasty look and tells me " can you come tomorrow ? I can't do this its late". Wow !! I tell her i have to look professionally presentable for my job tomorrow and that she cannot leave me with nails on process that can scratch and ruin my outfit until tomorrow!!! That is just against the code and extremely unprofessional. She laughs at me instead of at least apologizing and when i tell her that it is not my fault she makes her voice louder and tells me it is not her fault either !! Who's fault is it then ?! I wonder ! Then i tell her i understand and that this is just a timing issue. At this point i'm extremely upset and I just want to get out of this toxic environment. They keep talking Vietnamese right above my head with harsh tone after the lady accepts to put the top gel coat to make my nails minimally presentable in public for a day until i come back tomorrow. She rushes this service so much to the point that she leaves left over nail color all over my nails. She saw them yet she decided not to clean them.. this is extremely unhygienic!! I was shocked but i kept it in and when she was done i said "thank you i appreciate it". NO RESPONSE from her !!! Guess the worst part ?! They charged me for the messed up service i never asked for ! I was not willing to pay specially for a service that they promise to fix tomorrow but i felt harassed and pressured and they were closing the door and shutting down everything. 45$ for this mess and they sent me home !!! Today I called and asked to speak to the manager, the lady on the phone had the rudest tone and said he is not here. I said could you please tell me when he comes back ? She said i don't know. I then left my number and asked her to let manager know to give me a call. Still no response. What kind of a service is this ? Who leaves a store unsupervised without someone who properly speaks the language customers speak ? Who should we complain to when there is no person to take complaints or understand us? You broke my trust and I was a loyal customer to this salon. I did not deserve this treatment on my time off when i come to enjoy getting my nails done. I would like a refund for the service i never asked for and the rude attitude of the lady. Point of the story is : it is not customer's fault when you don't know your job and you lie and say you know how to offer a service. It is also not customer's fault that a nail tech, who is not doing a good job takes longer than usual to fix a mess. You also cannot offer the same rude person who behaved like this to me for fixing my nails the day after and you are not being present there !!! I feel beyond DISRESPECTED.. read more

See all

This used to be my go to spot. However just went this weekend and I can't say I will b going back. I felt rushed to select my color. They charge extra to get your nails shaped if you want them almond stilleto or coffin shaped. The lady cut my finger while "shaping" my nails. The nail shape on some of my nails are also crooked. Every time I go it seems to be a hit or miss. My past 2 visits are definitely a miss. I feel as if treat you differently if they think you're someone who will leave a bigger tip. Since I'm Hispanic I felt as if they cared less about the service they provided me. Sorry I won't be going back nor will I recommend this salon to anyone. I'll b on the hunt for a new spot. read more

WORST experience i've ever had at a nail salon. I am a hairdresser, and asked for her to make sure the edges of my nail were smooth so that not hair gets caught. the tech said she knew exactly what i was talking about and that she knew exactly how to achieve what i wanted. she proceeded to be EXTREMELY ROUGH with my hands and nails, i had to hold my hand up at her face the whole time (nothing to lay my arm on) and filed my finger nails until they were sore. then the drill... oh god, she absolutely shredded my skin (past my cuticles) on multiple nails. multiple started bleeding, and she just kept right on working. when i almost started crying, she put acetone on a cotton ball and doused my finger in it. i started to cry from how bad everything hurt. she never apologized, and never offered me a bandaid, or to put nail glue to cover it or anything. i've been getting my nails done for around 6 years and never in my whole life have i had an experience like this. when i got to the front, i asked for a discount and showed my nails to the attendant. all she offered was 15% off (that was a general promotion they were running) and nothing more than that. i do not recommend giving your business to this establishment at all. my techs name was Michelle. beware. read more

Ivy Nail Bar - swollen, cut open cuticles. this is 3 days after the service and it hurts worse. - Nail Salons Near Me - Marietta, Georgia

Too expensive for what they give. We had an appointment for 1:15, didn't get started until after 2, then it took John until after 3 to get done with my nails. I got acrylics. The lady that got there after me got her feet and nails done and was still out before me- and I heard her say she didn't have an appointment. They were very busy, but we made an appointment and I still got done way after a walk in that got more done than me. My nails are average and the pics below are 2 days after getting them done. They got messed up an hour and a half after I left- which I've never had happen. John told me they'd take 30 mins to dry and had me sit under the fans. We sat there for 20 mins and still, an hour later, messed up. They're lopsided as well and very thick. He didn't even bother painting the edges- which, I suppose, it not important to many, but it makes it look more finished imo. Overall, I won't be back. It just isn't worth $45+ tip for me to not love them and have them on my hands for weeks- especially after it taking 2 hours in total. (Side note: a lady came in and showed them where hers had been messed up when they did them the day before and they told her they were too busy and she'd have to come back another day. In case anyone was interested to know) read more

See all

I got a French tip SNS nails look so uneven, jagged and overall terrible. I've never had nails that looked so uneven. I could maybe understand if it were one nail, but it's most of them. Will not be coming back. read more

See all

Usually get great service here, but after this last experience I cannot justify another overpriced manicure. I always get SNS as I want to grow out my natural nails and acrylics were damaging them. They know this, I've been here like 20 times. Billy was my nail tech on this day. I asked him to add 2 layers of off white and 2 layers of a pale pink to create a translucent look. Paul, another nail tech, does this for you every time without contest if you ask. Billy however wasn't understanding what I was asking for and out of frustration yelled WHICH COLOR DO YOU WANT?! while pointing at the off white and pink. I'm not kidding...people turned and stared at us. He agreed to mix the two colors after I looked like I was on the verge of tears. I was already upset because he filed off half of my natural length that took over a month to grow out. I'd given up completely....didn't speak the rest of the appointment....just said thank you and left. Three days later, the SNS breaks on one nail, but my real nail is still intact underneath the powder. I call, and the host graciously invited me back for repair. I drive 2 hours round trip and show them the damage. The nail tech asked if I wanted to replace it with a tip, and I said no because I want to maintain my natural length. And then he files off half the damn nail!!! This is not repair you just made it worse!! I drove an hour there and an hour home for this??? I understand y'all are busy on Saturdays, and this could be a one time screw up by a disgruntled employee, but this was just so rude from beginning to end. Me, my mom, and my sister all come here together and make an appointment every time. We are always kind and tip well, and I was treated like shit this week. Three stars for all the hardworking employees leading up to this day. -2 stars because Billy is a child. read more

Ivy Nail Bar - Nail Salons Near Me - Marietta, Georgia

Racist staff members kept talking about me with each other. Staring at me and shaking there head. It was a very uncomfortable experience! In addition the nail paint was not smooth and very clumpy. This was my first time coming to this establishment and will be my last time. I do not recommend anyone to spend their money with these people. I left without getting all the services done that I came for. Now I have to go to another salon. Like what a waste of time and money spent! read more

I wanted to try out this place and was very excited to get my 12 year old a full gel nail. I should have read the reviews before!!! I had a prior commitment so I asked them if they could see her in the time that I had , if now we could go back. They assured me they can provide the service after looking at the color style picture we showed them. The service tech MIMI was clueless on how to do a gel set, let alone be gentle with a 12 year old. We sat there for 1.5 hours with her trying , removing and adding color . At the end end , my daughter's nails looked like mini mattresses , so I asked if she could level them out . At this point she started speaking in a different language to all her colleagues in her store and I felt terrible for my daughter , while she was enduring MIMI's aggressive nail filer strokes without a word. At the check out - the lady was blaming me for having a time commitment by reasoning that , she did not have anyone to help with the ask, so she HAD to provide someone who basically could not do the job! Instead of just asking me to come back later, which most Nail SPAs do. I am so upset and disappointed at the level of service and disrespect . I still paid the full amount and left a fair tip but in my 15 years in GA, I have never experienced such bad service+ disrespect read more

The quality of service is based entirely on which nail tech you are assigned. Todays experience was disappointing. Avoid Wendy.

I came in today wanting a simple design for my boyfriend's Boot Camp Graduation this weekend and Billy did an AMAZING job on my nails!! I was in a bit of a rush, time wise, and he got me in and out very quickly! I greatly appreciated his consideration for my time and his work!!! My nails look absolutely beautiful and I couldn't be more happy!!! read more

See all

My daughter needed her nails done for her sweet 16 with bling / bedazzle and O Hay delivered! My daughter wants to give up her current nail tech to continue going to Ivy Bar. It's a half hour drive for us but worth it. It's clean and beautiful inside. read more

Ivy Nail Bar - The ombré is to perfection. Color and shape - Nail Salons Near Me - Marietta, Georgia

I came here for a spur of the moment pedicure because I live nearby. They took me right in and the tech immediately began trying to talk me into more expensive services I didn't want. So much for a relaxing experience. The ONLY reason I'm giving 3 stars is because the pedicure itself turned out ok. Unfortunately, I will not be going back because their prices are WAY more expensive, and I don't like the constant "upselling" they apparently make their techs do. read more

Horrible service! They messed up even the most basic nail design. I had to keep pointing out the missed cleaning for me pedi. I have been there a few times and it kept getting worse with every visit. Not returning! read more

A nail salon who only has one person that can fix chipped nail polish. Guess it's time to find a new location. read more

See all

Very unfortunate for the business that I have ro leave this bad review.And believe me Im not this person.My daughter just saw a guy named Billy. He didn't do any cleaning,manicure prior to placing the nails.My daughter asked for a specific color,then changed her mind telling him she wants lighter verson of the color before he started the painting,he laughed and disregarded that and proceeded with darker one. She showed him a photo and asked for a short lenght.He left them long,she told him to make them shorter,he barely shortened them.Didn't clip the skin around,was pretty fast service with zero attention to detail And the worst is that the nails are CROOKED.When my daughter told him that he proceeded to tell her that her nail bed is crooked.Trust me not the case,she has beautiful straight nail beds....and even if they were crooked he still can place them straight.We've had many successful beautiful nails placed in other salons.I've also had very sloppy nails done a few months ago in the same business,crooked,nothing like the photo I showed.I didn't challenge them or didn't leave a review,I thought that sometimes ppl have a bad day and lived w that.I called the salon to complain abt my daughter in hopes of doing a good discount next time,or free service,they offered 15%,when I told them I'm not ok w that they went to 25% and said they can't do more.My daughter is going on a trip and can't go back to be fixed at the moment.Im never going back nor is my daughter.Im in the service business myself and I go above and beyond to protect my name and would never leave a client unhappy,this business does not care seems. read more

See all

Been to this salon a few times and I regret going after every visit. The technicians always seem to be in a rush and are on their phone while with a customer. The quality is poor and technicians are unprofessional. read more

I love Ivy nail bar! It's clean & beautiful inside. I see Ava for my manicure & Pedicure. She does an amazing job every time! She takes her time & is meticulous with all details. They even offer a beverage. Everyone appears happy & they get along well. So happy to have found this Gem! read more

I came here because I'm visiting my family down the street and I needed my old acrylics taken off BADLY. Billy did a good job of gently removing them and applying a new full set with the PERFECT oval shape! I usually get fun designs and they told me they could do it. Christie (I think that was her name) was very patient and the design on the tips came out amazing! Everything was sanitized and everyone who worked there was friendly. Will be going back whenever I'm in town! read more

Ivy Nail Bar - Full set with design - Nail Salons Near Me - Marietta, Georgia

This is my new go to place! They have a great selection of colors and I love that everything is numbered so you can remember what you got! The salon is super clean and nice! Sugar did my pedicure and did a great job, was super friendly and the massage was amazing! Tracy did my SNS manicure. I'm super picky about my nails and she was patient and kind while I explained how I like them and nailed it! Ha-O is definitely popular and had many returning customers and seems to be who you want to go to if you like intricate designs. I was really happy with my service today and I'll be back for sure! COVID protocols - seating everyone spaces out in pedicure chairs and manicure stations - tons of plexiglass at the front desk and at stations - everyone had masks on read more

We have been here several times but today was a BIG disappointment. They offered a discount & then wouldn't honor it. The nail tech were clearly talking trash about us. We will never be back! There are plenty of nail salons in the area that will appreciate our business. read more

Tracy has been doing my nails for the last four months, and has done a fantastic job. I provide her with a design and she executed very well! She's honest in telling me if she's done it before or not & would attempt it. I work in a restaurant, and bc nails aren't cheap so I try to wait it out as long as possible somehow these nails last me for a month or more! The photos show the growth. read more

See all

Amazing service felt safe and comfortable the whole time, they are gentle and know what they are doing. My nails look amazing I am so happy with the results! read more

Ivy Nail Bar - Nail Salons Near Me - Marietta, Georgia

Ha-O is amazing fast and professional made my experience very Pleasant finally found my new nail-tech I definitely recommend the place everyone is very friendly as well. read more

Ivy Nail Bar - Nail Salons Near Me - Marietta, Georgia

Went here today for a gel fill and pedicure with gel polish on toes...l selected both colors of OPI gel collection but what l received was some off brand polish that most likely came from the owner's country. My original gel nails were done in Texas and were perfect (no lifting or chipped color) except l needed to get a fill. 1. My fill lady did an alright job except one of my previous perfect nails was lumpy and had a smooth dip in it that wasn't there before but her polish technique was very good. 2. My pedicure was performed by a guy and he's good as well and l really had no complaints but 3. The charges for all of this was just plain outrageous...l was charged $45 for a gel refill, $40 for the pedicure and $18 for gel polish on the toes??? Wtf??? At that price l feel l should have gotten the bottle of polish for the up-charge and was charged a percentage for using my credit card. Will l return? Not in this lifetime and I'll be waiting for the day when the nail salons are no longer controlled by the asian culture and l can go in a salon that look more like the United Nations. read more

If you want exactly what you for, professionalism,shape, color and consistency for your nails and toes. I love Ha-O, he is amazing. Best pedicure of my life!!! read more

I have never experienced such bad service from nail salons but for this nail salon there was one huge issue One time I went to this salon to get ombre on my actual nails the lady said she couldn't do it and I know alot of nail salons that can do it on my actual nails and then she started putting acrylic nails on my fingers and she just wouldn't stop trying to put them on me!! Luckily I told her to not do that!!! In the end I had to stick with something I didn't really want to get!!! So that you don't have the same experience DONT COME TO THIS SALON!!!! read more

You can't make this stuff up! I went there for an SNS removal and then a manicure with gel polish. The technician filed my nails down and then put me in the hand warmers to let them soak off. So far, so good right? Well...after sitting and chatting with her friends she then proceeded to leave and go grab Starbucks. Starbucks is not even in the same shopping strip! She was gone for 30 minutes. Totally forgot about me. So, if you have time to kill and are not in a hurry then feel free to waste your day here. If you have other things to do then I suggest that you go to one of the many other salons in the area. read more