I ordered an outdoor heater through Amazon and purchased the installation. Kirby called ahead of time and let me know what time he was arriving. He was very professional and fast and the heater is working great. read more

Kirby from Professional Assembly IT Services did an excellent job. Kirby assembled a lovely day bed and television stand for us. Kirby has a great disposition, the completed projects are stellar, and it took no time at all! Thank you Kirby your the best! read more

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These guys just built me a new beautiful website. I own a company that sells Brake upgrades for race cars. The website works perfect and is getting sales everyday. They also helped me with SEO marketing and setting up credit card payments for my website. They Work extremely fast and charge much less than other IT companies. I look like a 60 year old man trying to learn computers next to The technician from Itupp. I recommend them to to anyone who needs help with all aspects of using computers! Here's the link to My new website SilverMineMotors.com read more

Great and professional service !!! I launched my new company and needed some SEO services and website building and he helped facilitate my webpage. thanks to him my website is up and running and I'm getting great business. I would highly recommend read more

Extremely late due to previous job and traffic from West Covina. Kirby came and put together the crib for my baby and you did a good job he was fairly quick and clean up after himself. I appreciated his professionalism and his time management. He was not very talkative, but completed his job. read more

We ordered a TV Stand from Amazon and I paid extra for the professional assembly. Considering I cant even put together Ikea furniture without it being loose and unstable or a collection of extra screws its worth the extra price. ITUPP sent over Kirby who put together the stand in no time. Very nice young man, who was prompt, courteous, and professional. Couldn't ask for better service (and guess what no extra screws!) read more

Update: I had to hire a HVAC professional to come fix the mess ITUPP made. ITUPP messed up the wire connection. Our AC system had some modifications and some of the wires were not of the standard color. ITUPP technicians ASSUMED everything was standard and they were not able to figure out what really happened. Shame on you ITUPP for not knowing anything about HVAC and wasted my time and money. Shame on you ITUPP for blaming my AC system, such a lack of professionalism. When you mess up, you shirk and pass the buck. Good strategy. Bear in mind guys, these people don't always know what they are doing. If you are not sure whether your system is "standard", better avoid them at all costs. One more update: Here is the email reply ITUPP sent to me just now (took them 2 full business days to respond): As you stated we came twice and confirmed that the Ecobee thermostat works correctly because the heating and fan is working currently. There might be an issue with your AC unit that would not let it start. If we go back there the third time and try to replace it the old thermostat would not be able to turn on the AC unit ether. It's out of our scope when it comes to your AC unit, as we only install the thermostat and that went correctly the first time, and confirmed again the second visit. Please contact HVAC repair company (not us) to check and repair your AC unit. -------------------------------------------------------------- OK OK you guys did nothing wrong. Fortunately I did not wait for you to fix your shitty work. read more

Friendly, professional, and knowledgeable staff. Put my eliptical machine together with no problem. Very happy with service. Will use them again for future needs. read more

Idan was very helpful he stayed for 2 hours and made sure everything is ok Definitely knows what he's doing! read more

Terrible customer service. I ordered the service on Sep 26th 2016, and they failed to follow up with me. I had to constantly call them, or email them to know what was going on. Every time I called I was told to describe the service I needed, which I did every single time. They asked me when I would be available and then they would set up an appointment; However, they never showed up. They would tell me a tech would confirm with me for the appointment. Never happened. This kept happening until today when I asked them if I should cancel the service. They said yes, I should cancel the service because they don't do hard drive swaps for Macbooks. Even though that was in the first email I sent them with all the details. They could've told me they do not do ssd swaps the very next day after I ordered the service, but they didn't. I kept repeating myself in every call telling them I needed to switch my current hard drive with a new ssd. They were incapable of letting me know for two weeks that they do not have the capacity to do that. They just wasted my time. I even talked to a tech and told him what I needed and he was unable to inform me that they can't do a ssd swap. It's a shame that Amazon associates with such an incompetent and inefficient company. They don't even know what service they offer. Their staff is completely unqualified, and they do not know how to properly offer customer service. Waste of time. read more

My laptop stopped working and this guy replaced my hard drive with what he called "SSD", after an hour he installed all the programs I asked for and I left straight to my office to continue my work. The next week I ordered a desk from Amazon and to my surprise THE SAME guy showed up and assembled it quickly. Smooth and Fast service for both PC and office furniture. I fully recommend this company!! read more

Amazon offered their assembly service. Appointment was confirmed via email. Technician has to call on the day but couldn't reach us. Phones not on us. We were home waiting for the doorbell, doing shit around the house. Manager at office explained the situation. Technician would come back after next the job. After many calls and false promises, they couldn't figure out a way to work us back into their schedule on the same day. We decided that the next morning would work. They didn't show up the next day. The ITUPP lady was filled with excuses and we had a total of 20+ calls. Finally, when posed an option of sending someone right away or cancelling the order, ITUPP chose to cancel the order. Amazing service, right? Thank #firstworldproblems for Amazon. Their service lady (probably in South East Asia) was able to find us another local service company. Sorry this review was dry and lacking comedy. I'd like to spend the least time possible with ITUPP. read more

[Okay, I'm looking at this Yelp account and what's the deal with all these reviews from people with no friends & like 2 reviews? Everyone here seems to be fly-by-night Yelpers?] I bought the service off of Amazon & I'll admit, this engagement started out a bit shaky - there appears to be an issue with their operator/appointment manager. I got a call from someone that told me he could build our basketball hoop the next day and asked if I was available. I had to stop him and ask who he was, what his company's name was, what his phone number was, etc. The next day, the worker came by to do the assembly. It was a different person than who had made the appointment: The worker's name was Candler and I have to say, the guy was just straight up excellent. Professional, good natured, quiet and surprisingly fast. He came prepared with a ton of tools, got to work on the job, and was done in about an hour. Then, as a bonus, he fixed a problem with our garden hose that we've had for a year, no charge. Honestly, the best money I've spent on professional services in a while. There's not much else to say, other than to provide the back story of how I ended up with ITUPP. ITUPP wasn't actually the first Amazon service I'd hired to build this basketball hoop. The first company, I got through Amazon, "Ultimate Home Services" (not affiliated with ITUPP), called and told me that they'd have to charge an additional $60 above Amazon's $110 fee because "it was a big hoop" and they needed a 2nd worker. I was WTF-level annoyed but I'm busy so I said, "Whatever, just get down here". They arrived and worked on the hoop for 2 hours before they claimed a bolt was broken and left. In reality, they broke the bolt during assembly and left me stuck with finding a replacement. To make matters worse, they ended up wiping the entire transaction from Amazon so I couldn't provide any "critical feedback". I actually called them back to have them complete the job but they never returned my call. You'll note that I stated above that Candler was done in an HOUR by himself, without any such $60 additional charge. Needless to say, I'll be bypassing ITUPP's operator & calling Candler directly from now on for any home assembly needs. Well done, Candler. 5-stars. read more

The coolest nerds you'll ever meet! They fixed my laptop and it works perfectly now. Also really reasonable prices

Very professional assembly of my Amazon purchase. Brandon made sure to contact me with an approximate arrival time. Friendly and thorough work. He made sure that everything was working properly and advised me of all the features of the product. I would definitely call ITUPP in the future. Thanks, Brandon, for a positive experience! read more

I want to just say a BIG THUMBS UP to Kirby from ITUPP! He was a very nice young man, and very efficient, helpful, and did a perfect job! I know we all know how less than stellar some service companies can be ... Kirby was nice, well spoken, professional, polite, efficient, and did what he came to do, and did it quickly and well. He unpacked and set up a fairly heavy exercise bike all by himself, in about 20 minutes. He made sure I tested it before he left, pointed out a few things ... and pretty simple, a job VERY WELL DONE but a VERY NICE GUY! Thanks ... great work and I appreciate it! read more

Very bad customer service. They do not answer the phone, I have left voicemails, and sent emails with no responses. I purchased an assembly service through Amazon.com. ITUPP never showed up to the appointment and they never called. I will be reporting this company to the Better Business Bureau also. A waste of our time and efforts waiting on these people. read more

I would definitely recommend this company to anyone especially if you have a small business. They are very reliable and communication is excellent. They will not keep you waiting for weeks to set up a schedule. The owner is very cool and knowledgable. He fixed our office issue so quick. Thank you so much ITUPP. read more

My printer wasnt working and i had to print my project due the next so i called and this guy named idan was very helpful and calmed me down, he fixed my printer in few minutes and i was stress free!!! Thank you!!!! read more

I ordered an item from Amazon which included professional assembly. I was quoted 50 minutes to assemble it and ITUPP was done and out the door within 50 minutes! Prompt, courteous, and professional. read more

I reached out to Dan to build a skateboarding website for me after my last web designer took the depot and left the country (literally). The guys did a great job and it was well priced. I would recommend using this company, at the very least get a free quote. read more

We're very happy that we purchased the Crib Assembly via Amazon Home Services. Our tech was professional and made sure the assembly was completed to spec. Great service. We highly recommend. Thank you Kirby (ITUPP). read more

I found them on amazon and had them set up a personal home gym (bowflex) for me (they were about half the cost of set up then the bowflex company). They came on early in the window of time given and went straight to work. Very respectful. Would use them again for sure! read more

Idan the computer tech was on time, answered all my questions, and even made suggestions so that know my 2004 laptop boots in 4 seconds! My computer went from 500MB to 2TB which I didn't know was possible! This guy is a tech wiz, especially with DELL computers. Thanks for the HUGE upgrade, all around a (rare) better than expected experience!! read more

ITUPP - SSD upgrade and mSATA installed perfectly and fast!! - Software Development Near Me - Canoga Park, California

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The men showed up on time and completed the assembly of my BBQ very quickly and efficiently. They cleaned up afterward and both men were very polite and courteous. Nice work!! Michael C Simi Valley, CA read more

Had to make an account for this. That's how pissed off I am. Just like others here, ordered something through Amazon. Confirmation email came in and so forth. The shipping company screwed up on their end and had to reschedule for the next day. In turn I had to reschedule with ITUPP. That was the easy part. ITUPP responded once through email and never returned another after that. I waited over a day, multiple emails and phone calls to ITUPP. Nothing. The guy I spoke to there days before mentioned how they have great reviews for their service. Do not believe him. The company is really, absolutely terrible. I will never use their service. Waste of my time. read more

I ordered a solid slate drive to update my 2011 Macbook Pro and purchased installation service via Amazon cause it was pretty reasonably priced. Amazon contracted ITUPP and sent Idan to do the service at my apartment. Everything was professional and the laptop is running great. Would go back to them if I had any future repair needs. read more

My mom's laptop was a LIVING HELL and she was just about to throw it out the window because it was so slow. I cannot deal with slow computers it UNFURIATES ME. Anyways I found this company on google and when I visited CA again I took her laptop to the guy and he fixed it quickly. It runs fast and no problem now. Best of all I don't have to hear my mom's computer complaints! A week later the camera system at my mom's store was not working and she obviously needs good security so we called the same guy and he got the internet to work faster AND the store network working so the camera system would work - now she and myself can see her store on live video from ANYWHERE in the world on our iPhones!!!!! read more

I met Dan, He was very helpful and patient. He build my first website and explained in detail how it works. I will come back for more business in the future. Highly recommend. www.ownittrend.com read more

I have ordered a service from this company for my grandma because she's having trouble with her internet system. i have first found them on Amazon and they have really great reviews. As soon as i called, the lady who answered my call was super friendly and very helpful with the scheduling and pricing. She scheduled me the same day which im so happy about because my grandma works at home and she needs her internet 24/7. I did not have to wait at all and my grandma was super happy with the IT guy who helped her. I would definitely recommend this company because they actually care for their customers. I will definitely call them again for any computer services I need. read more

Very professional. Arrived on time and finished job in a timely manner. I will call them again if and when I have computer issues. Thank`s Idan. read more

This update is not for Kirby, but for customer service. I kept emailing ITUPP through Amazon for a follow up service appointment for my elliptical machine (less than a month after the original service). ITUPP just stopped responding to me when I tried to schedule a follow up. About 5 emails have gone unanswered from the past 2 weeks. Amazon now has to find another company to service my elliptical. It's a shame, because ITUPP has potential, but the lack of courteousness and customer service won't ever have me using ITUPP again. read more

Idan was kind, courteous, professional, economical, and most importantly - did the job quickly and to standards.

Kirby came and set up our new bed. He put it together super fast, and was both professional, and polite. Super pleased with our experience, with the installation. read more

ITUPP was great. Very professional, fast, friendly, courteous. Idan addressed all concerns as soon as I raised them. Highly recommend.

Candler was super dope! Very friendly and his table putting together game was strong! We are definitely requesting him for all future needs!

my friend needed a website built for his watch design. after the guy from ITUPP built it within a week, they did some sort of google thing where the website got more people looking at it. my friend's sales went UP and he tired me to work with him because he got so much sales!! THANK YOU ITUPP for helping my friend's business which ended up helping me read more

I purchased and scheduled ITUPP's services on Amazon. ITUPP never showed up for the scheduled appointment. They never called to apologize or to reschedule. I've emailed them twice and called them twice over the last 5 days. ITUPP is totally nonresponsive. I'll never use them again. I strongly suggest that Amazon cancel their service listing and find someone else of higher regard. read more

Avoid this company at all costs. I purchased the assembly package of an exercise bike through amazon, who contracts with them. I received an email confirmation of date/time (4 hour window) rep would be at my house. I took the day off work to wait for four hours - no show. I called Amazon, who put me in touch with them. Customer service person couldn't care less that I had just sat for four hours - was rude and just kept repeating that it wasn't their fault. Never offered a solution; said she would call back about scheduling. No surprise - no phone call. Just wasted an entire day. Sounds like the actual reps are good from the other reviews, but I'd completely avoid them unless you have the time to sit around all day for someone who may or may not show up. If you order through Amazon, you do have the option of asking for a different assembly provider -- I'd do it. Don't use them! read more

Thank you so much Idan for coming out on a Sunday night to put my excersie bike together. I really didn't think anyone would do this I'm so glad I had the chance for this. Idan is very patient, and he cleaned right up after himself. The bike works great and it actually took him no time to get every piece together, with no pieces left over. LOL I will remember if I need more help with my computer Idan will be the one I call very smart man! Idan again thank you! read more