1. IT'SUGAR

0

Santa Clara, CA

Cancel

Open app

Search

IT'SUGAR

3.3 (82 reviews)
Closed • 10:00 am - 9:00 pm

IT'SUGAR Photos

You might also consider

Recommended Reviews - IT'SUGAR

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Sunil R.

Stopped by this spot after years of walking exercising my self control to the max ignoring the sugar craving. Well, it is going to be easy to ignore it from now on since it was not a great experience. The candy except for the retro section was not that appealing. The employee seemed bored and entirely disinterested in helping customers. Pass!

Tony V.

Whatever you do, do NOT get their mystery box. Barely $10 worth of product for $30 AND more than half of it was melted and I had to throw it away. An absolute waste of money. What a ripoff

So yummy!
Angie R.

I came here during a family vacation with my sister and niece to explore what San Jose malls have to offer. It my sister and I several times to find this shop as the San Jose mall is huge. Once inside you are in Candy heaven. I always wondered how they keep the candy fresh people are constantly letting air in yo grab their candy. I sampled quite a few...there wasn't a sign that said customers couldn't...but even if it did I would still sample before I load up my candy. My niece and sister were going candy crazy in the store. They had candies from different countries which I thought was cool. They had LARGE Reese cups and other huge name brand candies. I am not really a candy person these days as I am trying to cut back on my sugars. Therefore, I didn't leave the store with a bag of candy like my niece and sister. Anywho I got joy of making them happy and dealt with their sugar rush back to the hotel. Definitely, a must stop for sure if you want to go candy crazy and your kids! I enjoyed sampling and looking at all the unique candies.

Hello Kitty in chicken costume ( hood comes off ) with Cup Noodles (o^^o)
Korina Y.

Such great service! Staff here were helpful, friendly and bubbly:-) When I walked passed this place , I saw this adorable Hello Kitty wearing a chick costume holding a Cup Noodles through the windows , I just had to get it. A bit pricey, $35 but it's too cute to pass it. A friendly staff told me they had a piggy version(costume ) too but got sold out. With covid , the shipments have been slow and delayed, he said. So I'm glad I got one ! There were only two left after I got it. This is such a cute store with varieties of candies, plushes and toys. One of my favorite stores at Valley Fair.

Attosa C.

I love to bump into IT'SUGAR shops. They're always so fun, location to location. However, this one is super mediocre with a terrible layout. Whoever decided this should be a location was probably desperate for a space. Not much to offer as it's so tiny, and the line curves around into the important bits of the store, making it super annoying for both browsing customers and people ready to pay. I still bought stuff, but it was not the same experience. Staff was meh, which is also unusual. Too bad.

Exterior
Emmalouise B.

Unfortunately I can't share the enthusiasm of the other reviewers regarding It's Sugar. While doing a spot of shopping in the Mall this place immediately caught my eye and naturally seeing all the rows of candy the kid in me just couldn't resist and I just HAD to go in and have a look. They have a decent sized selection of goodies, Pez, Pop Rocks, M&M's, Jelly Belly, Jolly Rancher and Nerds to name a few. There's also bins of various candies and chocolates where you Pick and Mix your own but the quality?.. Gah! Pretty damn nasty if I'm completely honest. Very cheap ingredients (despite the price tag) and texture is either rubbery or like wax. I did spot the cutest Hello Kitty Pez dispenser ( http://www.yelp.com/biz_photos/4g3vdHKdqfFbmE3bFhOKwA?select=XrFbM6jtnxZEYjjYRZMR7w ) in here though along with some fun looking candy Bra/GString combo ( http://www.yelp.com/biz_photos/4g3vdHKdqfFbmE3bFhOKwA?select=VADYUgGUNJA1LVDW02FBYQ ) which are made from the same sweets as those cute elasticated necklaces you used to get as a kid. My advice? If you REALLY want to shop here stick to the packets/boxes of sweets and avoid the bins. You'll thank me later :)

Giant Gummy Bears!

See all

7 years ago

Helpful 11
Thanks 0
Love this 10
Oh no 0

10 years ago

Helpful 1
Thanks 1
Love this 1
Oh no 0

5 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0
Photo of Denise L.
1286
3820
7711

15 years ago

Helpful 3
Thanks 0
Love this 3
Oh no 0

15 years ago

Helpful 2
Thanks 0
Love this 1
Oh no 0

15 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

15 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

13 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

15 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0
Photo of Bernie C.
42
84
39

15 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

11 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

15 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

13 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Jenny N.
617
51
23

15 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

15 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Dany B.
305
529
2691

14 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

15 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Eleana A.
2
122
172

11 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Mzgt O.
0
124
146

10 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Eddie K.
116
21
14

13 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

13 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

15 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

13 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

10 years ago

Helpful 0
Thanks 0
Love this 2
Oh no 0

13 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

15 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

15 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

13 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

15 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

15 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

15 years ago

Very cute store. Love all the variety. The cashier was super friendly. The prices are high.

Helpful 0
Thanks 0
Love this 0
Oh no 0

13 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

12 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Syd T.
5
43
1

15 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Ashton Z.
186
152
27

13 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

Page 2 of 3

Ask the Community - IT'SUGAR

Review Highlights - IT'SUGAR

“I like how you get a little ziploc bag, compared to Sweet Factory where its a bag with the twist thing.”

Mentioned in 11 reviews

Read more highlights

You might also consider

Verify this business for free

People searched for Candy Stores 8,071 times last month within 10 miles of this business.

Verify this business

Läderach chocolatier suisse - Inside

Läderach chocolatier suisse

4.4(93 reviews)
0.1 mi•West San Jose

We have been big fans of Laderach chocolates for a while now. We stopped by when we visited the…read morearea on a weekday afternoon. This is a pretty small location, but there are a lot of items available that are organized & nicely displayed. Wonderful customer service stood out from multiple friendly & helpful staffers. We were welcomed & invited to sample. Getting my questions answered became nicely conversational. Delicious products & great staff made for a truly lovely experience.

I stopped by today to see if they still had their limited edition FrischSchoggi with Roasted and…read moreSalted Corn. Unfortunately they had run out. I looked around the store and loved all the nicely displayed boxed chocolates. I have been a customer for several years and know how delicious their chocolate is. Jose, the kind employee behind the counter, offered me a sample of chocolate of my choice. I decided to try a piece of the FrischSchoggi Dubai Milk Chocolate. It was delicious. I loved the crunch of the kataifi threads and the pistachio filling. I decided to buy a piece of the FrischSchoggi Dubai Milk Chocolate. I also decided to buy a few pieces of the mini mousses. I picked the orange chocolate for myself and the hazelnut for my husband. Jose boxed both mini mousses in a cute little box. I really appreciate the customer service I received from Jose. He took his time with me and answered several questions I had about the mini mousse chocolates. We tried our chocolates after dinner and they were so good. I would definitely buy the mini mousses again as well as the FrischSchoggi Dubai Milk Chocolate.

Photos
Läderach chocolatier suisse - Lovely packing

Lovely packing

Läderach chocolatier suisse - Inside

Inside

Läderach chocolatier suisse - White chocolate with almonds, pistachios, orange

See all

White chocolate with almonds, pistachios, orange

Sugarfina

Sugarfina

3.8(140 reviews)
0.4 mi•West San Jose
•$$

Got a sweet tooth?! I sure do! Sugarfina is that luxury candy IT GIRL! Wanna wow a friend or a…read moremother in law (given she likes candy) with a nice candy gift?! Looking to stuff a gift basket to spoil your besties?! This is it! Nestled in the heart of Santana Row among bustling shoppers and locals sipping their blue bottle coffee is Sugarfina. The vibe is giving cute girly luxury candy! I love the big white floral decorations and things. I bought a bunch of large boxes that were on sale for gifts! So check them out before end of August!

We visited Sugarfina at Santana Row this afternoon to purchase gift boxes for our friends and…read moreunfortunately, had a very disappointing experience. The employee, Livia did not even greet us when we walked in. While we were still browsing, she went ahead and scanned all the items we had placed on the counter, including those we had not decided to purchase. When we asked her to remove the unwanted items and correct the bill, she repeatedly refused, claiming it was no longer possible and that we would have to contact corporate by email. She showed no apology or willingness to help and even told us to complain to her manager if we were unhappy. Her attitude was arrogant, dismissive, and completely unprofessional. For a well-known company like Sugarfina, this level of customer service is simply unacceptable. We are extremely disappointed and hope management takes this complaint seriously.

Photos
Sugarfina - Packaging

Packaging

Sugarfina - Gold and white pearls

Gold and white pearls

Sugarfina

See all

IT'SUGAR - candy - Updated November 2026

Loading...
Loading...
Loading...