Today on Christmas Day, when almost all the stores on Michigan Avenue were closed, It'Sugar was surprisingly open. It felt nice to find a colorful and lively place while everything else around was quiet. The store had a cheerful holiday vibe with bright lights and shelves full of candies, chocolates, and fun treats. There were some really good deals going on, with many items on 50% and even 75% discount, which made it a great time to shop. You could find a mix of classic candies, chocolates, and fun novelty items at reasonable prices. Even though it was Christmas, the store was not very busy, so it was easy to walk around, browse comfortably, and take your time choosing items. The staff was friendly and helpful, and the overall atmosphere was fun and relaxed. Overall, It'Sugar on Michigan Avenue was a nice surprise on Christmas Day -- colorful, cheerful, and perfect for picking up sweet treats or small gifts while enjoying the holiday mood. read more

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I spent about $14 on cherry sours from this location and was very disappointed. The candy was marketed as sour, but in my opinion it wasn't sour at all, (also, had the validation of 3 other people), I returned the next day, (today), hoping to exchange it for a different candy or receive store credit for the unused portion. The store manager told me he couldn't offer either and said it would require approval from a general manager. What frustrated me most wasn't being denied a refund, it was the lack of effort to help find a solution. No exchange, no store credit, and no attempt to escalate the issue. I left feeling like my concerns weren't taken seriously as a customer. I understand stores have policies regarding food items, but better customer service and a willingness to address product concerns would have gone a long way. read more

What a FUN store! While visiting Chicago with a friend, we discovered this location after a full day of site seeing, shopping and hours of walking. We treated ourselves to bags of our favorite candies. We were greeting with a friendly staff. One worker sang while stocking products in the bins. She was a delight. The store was very organized, clean and bright It was the perfect pick me up read more

It'Sugar - Candy Stores Near Me - Chicago, Illinois

I wish I could put 0 stars but I have to put something. I am inquiring about a complaint as me and 7 other people arrived at your Chicago location on Michigan Avenue at 8:40pm. The store website along with the paper on the store are posted for 9pm closing time. We got 3 employees attention along with a security officer who continuously noticed and ignored us. As a customer I am insanely disappointed in your customer service and employee staff. They laughed constantly for 20 minutes as we tried to enter the store because you were legally STILL open. I will be leaving a really poor review along with 6 other people to ensure all future customers do not shop at this store. It is utterly embarassing and I will never be returning to this location. I will make sure a majority of future customers will not be shopping with you. As you lost revenue for 20 minutes you continued to pay employees who sat around on the clock not selling and ensuring proper business. I am wanting to know what you can do to make this right as this is a horrible way to run a business. read more

It's Sugar! It's fun! It's a must stop! Think Willy Wonka and the Chocolate Factory. So many things to choose from and so much fun! read more

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Who knew that the old Disney store would turn into a big candy store. It's a nice find on Michigan Avenue not cheap but so many candy selections. People seem to be friendly. There's a very hip atmosphere in the store. You can pick your own candies that you would like. The prices are on the image that I uploaded. It is weight base. read more

It'Sugar - Prices - Candy Stores Near Me - Chicago, Illinois

I unfortunately have a serious sweet tooth lol and of course I passed by It's Sugar. They have tons and tons of variety of products. From ole school candy to new versions of candy brands. You can pick your candy, put your choices into a plastic bag to be weighed and purchased. It was pretty quiet and I saw a few store employees. I will admit, their prices are a bit high, but it is North Michigan and a candy store with a lot of collectibles lol. The store is very bright and fun; definitely a great place to take the kids or for sugar junkies like me, definitely hit this place up. Have a budget though lol read more

It'Sugar - Candy Stores Near Me - Chicago, Illinois

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This was my first time visiting an It'Sugar and I've since learned there are a lot of them. For a first visit I was pretty impressed, it's like a modern candy store complete with old school options, current favorites and novelties. The way the store is organized is pretty welcoming and there's a mix of things you could get at normal stores as well as unique items and merchandise. If you're obsessed with a certain brand there's a good chance you can find it here and even get a shirt, sweatshirt or other items to show off your love. I don't think you'll be finding many deals here, but considering this is a one stop shop for most of your candy wants items a good trade off. We didn't interact with the staff too much, but they did welcome us and thank us for coming in as we left. The items I would potentially come back for are the novelty items, bulk candy or interesting products like candy flavored soda. read more

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This might have been my first time in an IT'SUGAR store - Full disclosure, I'm an editor in the candy industry for my full-time job and we've written about them before, but I've never been in the store, unless possibly the Vegas store once. I was browsing Michigan Ave and saw their store sign and knew I definitely had to stop in to peruse. They have all sorts of cool stuff in here and I recognized a lot of brands that I've written about before. I was actually in town for a candy conference so I knew not to buy too much because I usually go home with a ton of samples, but I did buy some bubble tea mochi, which I'm curious to try, and I ended up coming back to this store a few days later with my boss and I bought a cute chocolate bar for my boyfriend, it said something like "I love you as much as chocolate" on it. They even have brand merchandise you can buy, like shoes, t-shirts, etc. They have a fun selection of magnets and other gift type items as well. The only reason it gets four stars for me and not five is that the prices are a little high, not sure if that's par for the brand or just for Chicago. read more

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What a great place to stop in for a variety of candies! It's a very large and organized store and the staff is very friendly. read more

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It'Sugar reminds me of a theme park. I can imagine myself as a child I walking around with my friends and family to look at the colorful candies and toys. I describe It'Sugar as a break from the hustle and bustle of everyday life. Mascot statues, toys filled with candies and candy related merchandises - t-shirts, and stuffed toys decorate the sales floor. Customers can walk to any candy station and fill the plastics bags near the candies. At the left corner, a tv monitor shows commercials about It'Sugar. The vibe in this place feels relaxed and not hurried. Even though it looks like a Sweet Tooth's paradise, be warned: It'Sugar can be pretty expensive. A little bag of Swedish Fish, Bazooka or Tootsie Rolls can easily cost close to $10.00. For the multitude of candies look so tempting. The large Coca-Cola money jar costs $19.00. Come to It'Sugar. Bring friends, family or even a date. Enjoy the candies! read more

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It'Sugar is a candy lovers dream come true. This is a franchise retail with multiple locations. This location on Michigan avenue is a big store front with so many candy choices. It's such a colorful , bright, and welcoming place. They have something in there for everyone and for all ages. I like that you can mix n match candies and choose what you want. I enjoyed walking around and picking out the different candies. They have a great selection of candies and also have international flavors of many candies. They have accessories to purchase as well. I felt like a kid in there and was so excited to see so many unique candy options under one roof. Craving something sweet? It'Sugar will fulfill all your childhood dreams. Go check it out today. read more

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Cool shop with a lot of unique and fun candy. The line was super long so we decided to wait. read more

It'Sugar - Candy Stores Near Me - Chicago, Illinois

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Such a bright and fun store. It reminds me of the old FAO Schweetz that used to be in Watertower Place. They have something here for everyone. Candy, yes, but also non-food items like socks, shirts, pillows, and toys. It's a bit of a bummer that they don't have my favorite JellyBelly flavor Juicy Pear, but, I get that it's not the most popular flavor. The prices are high but kind of expected for the tourist trap location of Michigan Avenue. I do wish they had more "fill it up" container options. They offer bulk candy by weight, or you can pay a flat fee and fill a container. But they only have these small, cheap looking takeout containers. I'd love to see them take a page from Dylan's and get glass jars or bigger, nicer, more gift-like containers. read more

It'Sugar - Christmas! - Candy Stores Near Me - Chicago, Illinois

I recently stopped in here to check out the offerings and was beyond impressed! Gourmet Gummy Bear Buffet-Mango, Cherry, Blue Raspberry.....yes about 20 different flavors with a scoop and bag your favorites! Retro Candy-like mini chiclet gum packs, Hubba Bubba Gum.... Pop Rocks and MANY other options. They also have a unique candy inspired breakfast cereal selection! Plus bubbles that you can blow and catch in your mouth that are Cotton Candy flavored! Who knew? I purchased gifts for family starting the new school year! It is on the "pricy" side-but hey it IS located on The Mag Mile! FYI-more than one person should be ringing up customers as the lines get long. read more

It'Sugar - My candy purchase assortment-08/23 - Candy Stores Near Me - Chicago, Illinois

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Literally like a kid in a candy store...on a sugar rush! You can feel the nostalgia as soon as you open the door or maybe it's the overwhelming sugar in the air. It's Sugar has a great selection of novelty items, collector tins and bulk candy. Skittles, mms, runts and suckers galore. Be prepared to spend quite a bit, you pay by the pound. read more

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A fun stop on a day of walking downtown. Super nostalgic and was very clean and organized for a giant candy store! This would be a fun place to grab gifts for anyone who has a favorite treat of loves to try different ones. Lots of candies from around the world and all kinds of flavors. read more

It'Sugar - Candy Stores Near Me - Chicago, Illinois

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I was near this candy store after I went to Water tower place on Michigan Ave. I had never been in one before. Lots of bright candy displays, and other novelty items. Definitely a visual overload to take in, so I took a lot of pics there to look at later. Tons of people even on a weekday afternoon. It was worth a stop there. read more

It'Sugar - I love novelty socks and it was ones I hadn't seen. - Candy Stores Near Me - Chicago, Illinois

A wonderful candy store ... big outlet, loads of products, and very new to the area ... but it's a giant candy store. This place was a lot of fun no matter what candy you are looking for ... they have these in the neighborhoods (like at Fashion Outlet Mall by O'Hare Airport) and downtown Chicago (like on the Mag Mile) and many other places in between. We grabbed some root beer barrels and Chuckles when we visited the store. They have lots of selections, many of which are harder and harder to find these days ... so this might be your one stop shopping for candy. While they also sell stuff like cute T-shirts and stuffed toys, don't kid yourself as this is really a candy store. All together you can get a cute gift for someone, and a haul of your own sugar. Pricey but your kids will love it. read more

The store has a Great selection of candy. The staff are very friendly and quick checkout.

Its such a fun place to go with kids! Pricy for me, but "super worth it" for my kids. They got various nifty items for family members and kids. read more

It'Sugar - Candy Stores Near Me - Chicago, Illinois

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Stopped in real quick to get our sugar fix for the evening. They have a little something for everyone here that has a sweet tooth. Not as good as Dylans, but at least they have my favorite treats. read more

It'Sugar - Sign - Candy Stores Near Me - Chicago, Illinois

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Pleasant greeting. I wish there were more Kosher items. Otherwise good selection of candies

Cool gift shop! Came in for a birthday gift, picked up a Hello Kitty plushy and some other Sanrio goodies! Staff are friendly and helpful. They offer an assortment of sweet candies and apparel. read more

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This is your typical candy store. It reminds me of Dylan's that was there before. I like that they have some of our favorite treats from childhood as well as weird new things to try. The staff hasn't been as welcoming and friendly as before in the last few visits. It always seems like they don't want to be bothered, especially at the register. Anyway, this is a great place for tourists. read more

It'Sugar - Candy Stores Near Me - Chicago, Illinois

So much sugar! Grab a plastic bag and fill to your heart's content. Smartly located in the heart of the Mile. read more

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This was a fun find. So bright, cheery and colorful. There are hundreds of different candies to choose from. Plenty and wrapped and bulk candies to choose from. Everything from skittles to chocolate covered crickets. I really enjoyed walking around and picking candy. The novelty wore off a little at the check stand. The candy is very expensive. What I bought for 70 dollars would have been 25 at the grocery store. read more

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First time coming here, I saw this walking on Michigan Avenue and wanted to take a look inside. They got tons of candy, imported candy, nostalgia and collectables that are worth sinking your teeth into. Very vibrant place too and the ambience was really welcoming. Definitely worth checking out. read more

This store has such a large variety of items. There's self serve candy, vintage candy, stuffed animals snd lots of unique items. This store is open a bit later than most stores on Michigan Avenue. read more

Got a sweet tooth, craving something sweet? This space is sure to fulfill all of your childhood dreams. Displays are set up in such a way that you gravitate almost in a gliding fashion to each section. Your eyes are big, your hands are busy and your mouth salivates. In your head you'll take one of everything, but wisdom prevails and you to settle on Reese Cups. Oh, but I'll be back. read more

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This shop was so much fun and turned our icky day around. It was fun to see all the nostalgic food items and fun candy they had. We spent a decent chunk of change there but definitely worth it for the fun we had looking around and after eating the fun treats we got. read more

A lot of fun choices a lil high prices. Also did not like the staff who was training new workers I heard one say your tables look awful In a mean tone We sis but some fun treats. Would stop in again if we are in the area read more

Ahh! This used to be the Disney store, remembered that? This is the fourth location in the state and the second one here. The other location is in Navy Pier. Staff and service is excellent. read more

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We walked by the store yesterday night and we were immediately gravitated to all the bright colored candies inside the store. That's when I noticed the displays were covered in flies. Every display, including the mannequin had flies on them. ABSOLUTELY UNSANITARY to have 10-15+ flies all over the display INSIDE the store. read more

It'Sugar - Candy Stores Near Me - Chicago, Illinois

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Nice novelty store for those that enjoy CANDY! I would like to see more old school candy. There was a nice variety here & it was pretty costly(I guess due to location) I liked the appearance/presentation of the candy displays with the novelty clothing. Would definitely go back and stock up on some favs. A must see if your just spending the day downtown. read more

Pricey but so fun to take kids and pick their own candy mix! Loved the themed sections ans definitely a fun place to buy gifts for others as well! read more

It's just a candy store where you can pick out candy. I liked that you could mix and match different candy and there's a great variety. The only part that was sad was the price. It was super expensive for only a few pieces of candy since it's by the pound but higher prices. The staff were helpful and attentive which was great though. read more

This is a fun store that's worth visiting once - it's a tourist trap to be sure - but that's it. There are lots of unique and whimsical products, both edible and not. Two main complaints are with 1) The selection is kind of weird. Most of the candy is sold in either huge quantities or through their mix match option, where you select candy from multiple binds and pay by weight. I tried the second option and while I was impressed with the number of choices available, most of the candy I tried simply wasn't that good. There was nothing unique or positive about the flavors I tried. And it was expensive - $16.99 per pound if memory serves me right. 2) Prices are steep (see previous comment) read more

IF YOU LIKE YOUR MONEY DO NOT ENTER. they changed my 8 year old $50 for 2 candy bars??? how does that work?? he cried the rest of the day because i made him pay as i refuse to support such a toxic company. disgraceful read more

This place is great for the kids. Lots of different candy items and it sure beats the location of being closed down, a couple of flys here and there never killed any one. Th doors are always wide open with high traffic so what do people expect. Don't pass this one by. read more