Great guy, great service but not able to contact or receive returns calls or messagesread more

I can always count on the Nerd Herd to complete a repair on time and with great efficiency. They…read moreare our go to for all of our tech needs.

One of the greatest organizations I have ever worked with. Josh and his team are by far the most…read moreintegrity filled and adept group of people ever. Love love love them! You are insane to work with anyone other than Triad Nerd Herd! Awesome stuff!!

Reid's won from me before I even picked up my laptop & external drive. In fact, I haven't even…read moreturned it on yet. I trust that I don't need to just now. I entered the shop frazzled & angry at myself over an issue that I thought I SHOULD be able to resolve myself. Charlie was wonderful. She talked me off the ledge and assured me that if it could be fixed, Chris would get it done. Chris and I talked a few days later. He presented me with great options (that saved me thousands) and my laptop was ready when he opened the next morning. Beyond the fantastic service from the entire team and depth of knowledge that Chris posseses, what won me over was the warmth, respect, friendliness and deep trust I felt the moment I stepped through the door. It isn't easy to hand your personal, sensitive information to a stranger. But I knew I was in good hands. When I picked up my laptop, Chris was beaming with pride over a trophy he'd earned for his hardwork. He showed me some of his other work as well. In addition to his custom built computers, the websites he creates were truly top-notch. Mind blown. The quality is what you might expect from a mullt-million dollar comany. And it's not less exceptional for the smallest microbusiness. Never, ever go to a retal chain for computer repair. Or use some from free site builder. Nothing in life is free. But Reid's pricing is very competitive. See Chris & Chalie at REID'S! You will not be disappointed.

Chris is the best of the best when it comes to computer work. This guy is the Jedi of computers…read more Computers cower and submit when he walks by. Not only is he good at what he does he has a great personality and truly cares for his clients. Nestled on the corner of Gilmer and Market St in downtown Reidsville he isn't hard to find. Stop in and tell him Santa sent you.

Trevor was amazing. He was very professional, punctual, knowledgeable and did the job promptly…read morewithin the suggested timeframe. Very reasonable pricing too. Definitely recommend!!

I contacted the Mounting Lions to install a Google Nest smart thermostat. I was unable to install…read moreit myself because of wiring issues. The company replied quickly with a great estimate. I accepted and they came the same day to install. The installer Justin was very professional and even wore a mask when he entered. I informed him of the previous issues he listened and was able to figure out the problem and installed the thermostat quickly and it worked great. I would highly recommend this business for any tech installs.

Lester is the greatest computer guy who does the most awesome job of fixing and cleaning up your…read morecomputers, and I believe I always take him a nightmare when ever I need him to clean mine out and/or fix them. Not only that, he truly charges appropriately and for as good as he does, he easily could charge more. He's so patient with his clients too for sure. He told me up front how much it would cost, and my suprise was how reasonable he charged when I knew he had a mess to clean up and/or fix. I have never used anyone else, and won't for my computer and laptop. Being a Realtor, these things are my lifeline of course. Thank you Lester, you are doing a great job.

Lester helped us out of a bind when my hard drive crashed. He went above and beyond to get us up…read moreand running in a professional and timely manner

After much research, I chose TECH WINDOW to help me. I couldn't be happier with my decision to use…read morethese folks to fix my HP laptop. They diagnosed my problem within 1/2 hr of my dropping it off. Jake said the problem wasn't with my computer, but with my charger. He could have charged me a hefty price. No, he just charged me $ 40 for a new charger, which he had in stock. If you're searching for an honest, wavy someone to fix your electronics, look no further!!

I don't ever leave reviews, but my experience was so good that saying nothing would be dishonest…read more Andrew, one of the technicians, spent an entire day helping me diagnose a black screen of death. Business was slow so I guess I got lucky, but he didn't have to put that much effort into helping me, yet he did anyways. Thanks to his help, I was able to narrow the issue down to corrupted drivers, and I met my render deadline in time (practically saved my job). He was kind, genuinely interested in the problem at hand, and did everything he was able to do. I did end up getting a few display port cables, but thanks to his expertise and problem solving skills, I was able to avoid the more expensive troubleshooting options (replacing entire components on my work system). Without his help, I would have missed my deadline, potentially lost my job, and spent several thousand dollars replacing parts that didn't need replacing. Again, I never leave reviews. But in a world of corporations who put the customer last, a small business that puts the customer first deserves every bit of recognition. Please give them your business, I don't want to have to go somewhere else the next time an issue pops up. Thank you Andrew, you rock!

Great service. I called to get a phone unlocked. Calvin answered and immediately took care of…read morebusiness. We were finished in less than 10 minutes. My grandson was so anticipating using that phone. Almost instantly he was able to say it's done, it's done. His service was excellent and very efficient. Thank you Unlocked Cellular for great service.

I purchased a used iphone 4s with the charger. After 1 month the first charger failed due to faulty…read morewiring. After 2 months, the battery died. I took the phone back to unlocked cellular where the owner told me it was not the battery and suggested I take the phone to the apple store to have them diagnose the problem. Apple genius bar associates said it was the battery and suggested the reason I had this problem is because the charger had a poor connection and may have not been charging correctly or caused an electrical surge that affected the battery. They replaced the battery and all is well for now. I went back to unlocked cellular to tell the owner what happened at Apple. He said none of this issue is his responsibility, he would not refund me any money. His customer service skills were very poor, not wanting be held accountable for supplying faulty chargers to his customers. I will never do business with this company again.

I am not fond of having to write a negative review. Nor am I fond of being ripped off and ignored…read more My iMac with an older operating system was being hacked. Not fun. The Computer Dept said that they would, for $160 plus tax (I double-checked the price with 'P'), wipe the computer clean, save my documents, and that "it would be like a new computer." Upon delivery they charged me $256, adding on travel time and answerIng questions no one had previously mentioned. What they apparently didn't know is that the Apple Apps that I had used to access my documents are no longer available, even though it was the EXACT same operating system and computer I had. So it is basically useless to me. Why didn't they know that? While they offered to try to get those apps, they found only one of three and it has issues. The fonts are messed up, so when it prints, it's all distorted. I have no access to my accounting and spreadsheets data, nor my art. I do appreciate that at least one person was trying, maybe more to get the apps, but they couldn't. Yet one would think they would have either known that or tested it before delivery. I think there's even possibly a way they could've added those apps from another computer at their store. Not sure. Instead, they actually blamed it on my system. I am not happy to say the least, but they became contentious telling me that my computer was already useless when hacked and that I needed to buy a new one!! I thought I was getting one as good as new. If they believe that, they should never have taken my money. When I spoke up they said they were "ending their professional relationship with me." I certainly didn't see it professional to not take responsibility if a service renders a computer's files inaccessible. What I HAVE is a (hopefully) clean computer with Internet (which my iPad has), ability to open, access but not print documents, no access to important accounting or slideshows. What I DO NOT HAVE is money to buy a new computer. Professionals with ethics would say, "We didn't know this was going to be a problem. We take full responsibility and will refund your money since we did not deliver a usable computer as promised." Instead, they're not responding. I don't know if their Macintosh knowledge is not very good, but in any regard, they should have found a way to either deliver a workable "good as new" computer as promised or refund my money. Maybe you were lucky and got what you needed from this company. But if you have problems, apparently you can forget them taking responsibility, responsive customer service, or compensation for their errors. And absolutely without doubt this was their error.

Friendly folks. They gave me accurate information, and quick service. They were generous with…read morehelpful tips.