Tom and his crew installed my rear surround sound speakers today. They listened closely to how I…read morewanted things done and made every attempt to satisfy my requests. The end result is clean, wall mounted speakers that are exactly where I wanted them. Tom and his colleague seem like excellent problem solvers and all around good guys. I should add that I initially met with another contractor who said what I wanted to accomplish, couldn't be done. Tom knows his stuff and made it happy. I've been enjoying my new surround sound all evening. My wife...not so much but she agreed to it so we're all good. I highly recommend True Alarms.

We have used Tom and his crew from True Alarms for several services including an alarm package,…read moresecurity cameras, built in audio speakers, and a driveway alarm. All of these functions were programmed into applications that can be managed from our smart phones. Having recently moved here, I found True Alarms from Internet research. Tom serves our community as a fireman, and his business is local as opposed to other corporate options. I couldn't be more pleased. Tom and his partner are outstanding professionals who know their craft. They are always on time, and go the extra mile to make sure everything works as promised. Their services and prices are very reasonable. We have trusted them implicitly with our home security. It's an honor and pleasure being a client of True Alarms. We will continue to use them for whatever home security and electronic services that arise in the future.

I attempted to start service with this company and spoke with a sales representative who scheduled…read morea technician to come to my home. When the technician arrived, he tried to charge me an additional $20 for a window tag. I was under the impression that a security system should already include securing both doors and windows. I decided to give them another chance and called the same representative to reschedule. We set a new installation date for September 9, 2025. I even took the day off work to be available, but no one ever showed up. I contacted CPI and spoke with a manager, who assured me I'd receive a call back from a supervisor and the sales rep--but that never happened. This experience was extremely frustrating. If this is how they treat potential customers, I can only imagine how they treat current ones. I ultimately had to call back just to request a refund for the taxes I had already paid on the equipment. DO NOT go with this company.

Not only are their prices higher and contracts longer than anyone else, there are predatory terms…read moreburied in your contract. Before signing anything, you should understand that you ABSOLUTELY WILL BE CHARGED 100% of the FULL term of the contract -- no matter what. It doesn't matter if you have a valid reason for disconnecting service, such as moving outside their service area (do you realize they only operate in 4 states? They don't mention this when they tell you that your contract is portable). No matter what the circumstance, they will continue to charge you every month PLUS the cost of equipment (this can be several thousand dollars) and there is nothing you can do to stop them because of the terms of the contract. They can change the amount you pay each month, they can pass fees and upcharges to you from third parties, and there's nothing you can do to terminate. It's all buried deep in the contract that nobody reads. These are not industry standard terms, and they are not made clear when you're signing the contract. Basically, unless you are absolutely 100% sure that you will definitely not have any change of circumstances for the next 5 years, go with another company.

Lived most of our lives in California. We had a random opportunity to move to Virginia so we took a…read moreleap of faith and moved to Danville. In California we lived on a ranch in the middle of no where agricultural country. We never had any need to lock the house or the cars. (This is important later) We had just spent a week towing a trailer from there to here. Finally, got the truck unloaded, started putting the bed together so we could call it a night, when we decided to step outside for a smoke break. Like a normal person, I shut the door behind me. It was 8pm and we enjoyed the cool evening weather while swaying in the rocking chairs on the porch. Husband asks if I shut the door and I reply with a snarky, "of course I did" The look on his face made my heart sink. Yup, you guessed it, ALL the doors and of course windows were solidly locked. While he attempted to find a way in, I cried at what an idiot I was while trying to find a locksmith that would come out so late. My first call was to SSS. He was so kind! He was an hour away, had just settled in for his night off but came back to Danville! He showed up exactly when he said he would and had us in the house in less then 5 minutes. He was friendly, understanding, quick and knowledgeable! I highly recommend this company (I'm sorry I can't remember your name‍ Matt or Mike?) Thank you so very much for coming to my rescue last night!!

Great customer service, very helpful and resourceful. Matthew is very friendly and kind and can…read moremost definitely get the job done. Thank you very much. 5 stars all the way.

Its unfortunate that I write this review, but Secur Tek leaves me little choice. Ive been a…read morededicated customer since 2018. Mark, sold me the system, Brandon was instumental in keeping me satisfied. Once Brandon left, it went downhill.For the past year, My safety has been compromised. I mistakenly tripped my system and no one checked, called or even cared if I was alive. I contacted Secur tek and the Managers explaination was I am on a delayed call? What in God's name is a delayed call? What happened was Secur Tek FORGOT to take my system off of TEST when they changed my smoke detector. Someone dropped the ball and did not want to credit me 6 months of monitoring. I thought I would give them another try, but last evening, I mistakenly tripped the alarm. CRICKETS!!!! No monitoring call, nothing. I contacted the company/left a voice mail, as well as contacted the after hour person. Greg who sounded as if I woke him from his sleep, called me back@ 1150pm. As I explained how no one from monitoring has called,he abruptly told me "When I am okay, call us and we will help you". WOW, and I repeat, WOW! he obviously did not want to be bothered. As of now, I have not heard a word from Secur Tek and the system continues to blink. I am in the process of finding a safe and secur security company for Secur Tek has compromised my safety far too many times. Please take my review as a safety precaution for you and your loved ones. Seek another security company.

My husband and I recently purchased a security system w/cameras through Secur-Tek and it was a…read moresimple painless experience. Our salesman Marc and install team led by David were fantastic through out the entire process. I am always happy to support local business when I can and you don't have to sacrifice on quality or great service when going with Secur-Tek.

I was looking for a repairman who was not working for a large group. I appreciated how quickly the…read moreowner of this father/son business replied to me. After talking we realized that he was not going to be able to fix my problem but at least we came to this conclusion before I had to pay for a service call. I would definitely call again for repair of any electrical issues I might have.

From the owner: Here at BNA enterprises you will be assisted from start to finish with great care and your…read moresatisfaction is our highest priority.

Quality work at a good price! Friendly crew and was able to complete the job in a timely manner.read more

Such an amazing experience with this TV mounting service! The price was totally fair, he kept me…read moreupdated the whole time, and the service was top-tier. They worked fast, handled everything with care, and I'll definitely be using Triangle Integration again!