Strange situation - I called in the morning and the owner promptly answered. He was helpful and advised he could come do my TV Mount around 5PM that day. I was excited to be able to get it done so quickly.
At 4PM, he called to advise he was running a bit behind schedule. No problem.
At 6PM he called to say he was on his way and was 45 mins. away according to his GPS. Again, no problem for me. I will also note he went on to advise there would be a "travel fee" since I was further away then he typically services. But again, no problem as I was simply glad to have found someone who seemed trustworthy and could do the work same day!
Well, he never showed up. I tried calling a few time (left messages) and sent a text message the next day to inquire if he was okay, got lost, etc? No reply. Nothing.
Its now over a week gone by, and still no follow up. I simply hope he is ok. At the same time, if this is not the case and he simply chose to "turn around" and cancel my appt. - unprofessional.
Sorry, was hoping I could have written a really awesome review, but that is not the case. read more