This place is located in a small shopping center several lights from the Tyler mall area. Very fun youthful place to come to. Every time we come here, there's a lot of teens that come to enjoy the delicious drinks and hang out after school. They provide an abundance amount of options. If your unsure what your craving, they have a great top 20 list on a screen to help persuade you on your choice lol. I like the classic Thai tee. Definitely recommend if your in the area. read more

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This is definitely your classic boba shop but they also carry açaí bowls. I wouldn't necessarily make the açaí bowls my first choice but it's nice they carry them. They aren't half bad but you can find better elsewhere. I would recommend their teas and drinks overall. When I want to treat myself to a sweet drink this is my go to spot. I love how they have a fairly extensive menu where you can mix or match items. I got a matcha frappe like drink and added Oreo bits. It was very tasty almost like a milk shake. They have coffee drinks and plenty of non coffee ones too for the kids. They have a good amount of seating inside if you wanna hangout. The ambiance is very casual and it's right by the mall. Plenty of parking but it can get busy as they have a very busy taco spot Nextdoor. The service is good and the people are nice. They have also tend to closer later than some of the other boba spots close by so I really like that. Overall would come back and it's in a good central location. read more

Its Boba Time - Riverside - Little picture spot - Coffee & Tea Near Me - Riverside, California

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Ordered our milk tea/ iced teas tonight. It was fast and we love the flavors! Seating was great, lots of space for everyone! Price is reasonable! Definitely recommend this place! read more

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Awww man.... So disappointed. I come here for the açaí bowls. I came about 40 minutes before closing, I tipped because I know it's closer to the end of the night. When I received my açaí bowl it was just thrown together with very little effort and the portion seemed less than normal. On top of that, was there a price increase? Taking recommendations for other places that offer açai bowls. Lastly, saying hello to a customer when they walk in seems so hard to come by now. read more

Its Boba Time - Riverside - Coffee & Tea Near Me - Riverside, California

Big frustration with order ahead. I've been here several times and I know it is busy, however why offer order ahead just for you to arrive, your drinks aren't made and then you have to ask about them just to realize they haven't even made them yet? Waited 25 minutes after our scheduled pick up time all because we were trying to avoid waiting. The drinks are good, but the service is terrible. Very frustrating. read more

Right across the street from Tyler Mall. Easy to spot. Parking/Location: Free. Plenty. A young male employee said to ask the manager but Yelp Check-in Offer was not accepted and manager didn't understand it. She kept asking for QR code. Got a drink one previous time and it was ok. read more

Its Boba Time - Riverside - Came on Saturday and manager did not know about the Yelp check-in and wouldn't accept it. Disappointing. - Coffee & Tea Near Me - Riverside, California

This isn't my first time ordering from this company, but it is my first visit to this location, and I must say, I'm impressed. The staff here is incredibly friendly, and the place is spotless -- even the bathroom is well-maintained. I went with my usual choice, the coconut strawberry smoothie with boba, and swapped in oat milk. It never disappoints! I'll definitely be returning to this location for the great service and refreshing drinks. read more

Its Boba Time - Riverside - Coconut Strawberry Smoothie with Oatmilk Instead - Coffee & Tea Near Me - Riverside, California

I got a Thai tea with boba in a regular size (which is just a small). It was really yummy and the barista made it almost instantly

This place is conveniently outside of the Tyler mall. It is a good choice if you are interested on picking up a quick drink outside of the mall to avoid those busy lines or parking nightmares that you may find inside the mall. I ordered a Thai tea with boba for the first time at this local shop and it was good, Not too sweet and plenty of options to choose from. Customer service was friendly and courteous. Loved the thought that management put in making the atmosphere feel warm and welcoming. Really liked the many variations in toppings on the menu to add to your drinks and customize as you pleased. read more

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I came here on a hot day very excited for some boba and this happened to be the closet shop to me. I ordered the strawberry matcha milk tea with boba and pistachio milk tea with boba. I've never had a pistachio milk tea before and I was pleasantly surprised by how good it was! You can taste the pistachio, but it was not over powering. It was not a combo I would have thought to try! The strawberry matcha was okay only. I couldn't really taste the matcha flavor. It was pretty to look at, but I probably order a different drink next time because it tasted like straight up strawberry syrup. There is no seating available at this location. They have the tables and the chairs, but it's all stacked up and in a corner. It would have been nice to have a place to sit while I waited for my order, which took a little while considering we were the only people for a good while. The restroom was also closed to customers, so it's not really a place I would want to come hang out. read more

Its Boba Time - Riverside - "It's bob time" lol - Coffee & Tea Near Me - Riverside, California

Ah, you know me. Just a Thai tea lover. Todays choice was it's boba time. Riverside. Good stuff. I like their taste and this location was the same. Definitely coming back if I'm in the area. Check my photo. Ain't I good? Haha keep up the good work guys. read more

Its Boba Time - Riverside - Thai tea. Good stuff. - Coffee & Tea Near Me - Riverside, California

I was going to order through the app but the "ASAP" option said "13 minute wait" so I decided to just walk in store and order it. Been here 3 times and I've never had to wait long. My order of the Chamango Slush had the right amount of chamoy and tajin with a lot of fresh mango chunks and boba. The Dragon Fruit Smoothie just tasted like banana to me. They were especially generous with the boba. Service was great. Staff was friendly and helped me order separately since the self-service ordering kiosk couldn't scan my gift card. read more

Its Boba Time - Riverside - Large Dragon Fruit Smoothie with Boba large Chamango Slush with Tamarind Stick with Boba - Coffee & Tea Near Me - Riverside, California

My first time on this side of town bad customer service it's packed. They need more workers 30 minutes to get three drinks

-1 star. Staff not friendly. Place is good spot to hang out Next to Tyler Mall Parking is convenient Overall it's good. read more

I love coming to this place. What's the point of ordering online for pick up if it's never ready? I always have to wait to let them know when I arrive that I'm there to pick up my order and that's when they start making it. I love ordering the açai bowls, there, and the Boba drinks read more

Incredible. Went with my mom for an afternoon treat. I got the Machata which is Matcha and Horchata, when I tell you it tasted like the milk after a bowl of Cinnamon Toast Crunch I mean it. Moms got the coconut strawberry. She said it was delicious. Chunky strawberries mixed with creamy coconut, she was savoring every sip. She didn't want it to end. My ONLY issue was the music in there was soooo loud, that on top of wearing masks it was hard to hear the cashier. I get it probably puts the workers in a good mood especially since no dine in hang out atmosphere going on. Still, just turn it down a notch haha. read more

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Busy boba shop with a large selection of milk teas, slushes, smoothies and more. I read somewhere that they have over 140 different drinks, whoa! One awesome thing about this place is that boba is always free! You can also get an add on with a yelp check in! Came here on a weekday evening. The shop had a steady stream of customers, which was a great sign that it is a good place! They are only doing take out at this time. Masks are required and social distancing is enforced. On this last visit, I got the lychee slush, which was refreshing and delicious but just a little too sweet. I had forgotten to ask if the sweetness level could be adjusted. I look forward to trying other drinks, especially their frappes. read more

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The drinks are sub par nothing special a little lackluster in taste. The restaurant is a bit dirty, broken tables, full trash CAN. THE SERVICE sucked waited about 40 min to get my order and another 15 min for a manager to arrive to "approve" a refund for an item that was mistakenly charged twice. Not only did I have to wait to get my money back but my drinks that were blended to go were all melting in those 15 min. The manager/owner shouldn't leave the store if his approval is needed. Or he should set up the system to where the cashiers are able to refund not sure if he doesn't trust his employees or what the issue is. Overall I would skip out on coming here you've been warned !!!! read more

Its Boba Time - Riverside - Coffee & Tea Near Me - Riverside, California

I'm never coming here AGAIN! Customer service was HORRIBLE and the drinks and food were WORSE!!! The people there made me look like an idiot and weren't clear on when I would get my cake. Not to mention they were INCREDIBLY rude and looked at me as if I was strange for asking for a spoon!!!! My drink was watered down and tasted downright disgusting while my cake was OVERPRICED and tasted of pure SUGAR!!!! Not only was it a waste of my money, but the rainbow "crepe" had a black finger print on the plastic underneath!! I cannot believe they would sell such an overpriced product. Eight dollars for a mediocre crepe?! During pride month too!!! So unprofessional! Don't waste your time OR money here. read more

Its Boba Time - Riverside - Unicorn Crepe - Coffee & Tea Near Me - Riverside, California

What time is it? It's boba time! And it's a'boba time a new bubble tea shop opened up in West Riverside! INTERIOR / ATMOSPHERE Because it is a new shop, It's Boba Time was very clean. Aside from the shop being adorned in congratulatory bouquets and 'good luck' orchids, the decor was modern with its marble-styled quartz countertops, cool gray tones with geometric gold fixtures, a giant boba cup-shaped selfie backdrop, and "Simple Love of Boba" written across the rear wall. And for obvious pandemic reasons, their services were limited to take-out or online orders only. Also, they have some good music playing in the background. COVID-19 Yes, the employees wear masks. Yes, the cashier wore gloves. Yes, there are floor markers. However, no one monitored the door for when there are too many persons inside the shop. There was a brief time when several of the people waiting for drinks were closer than 6-feet. LOCATION / MENU ITEMS It's Boba Time is located near Tyler Mall off Magnolia and Hughes (next to Firehouse Subs and Taqueria 2 Potrillos). This is a huge win for Riverside because -- not only does It's Boba Time offer ice cold slushies and milk tea drinks we've grown to love -- they also have a variety of options, such as hot beverages, acai bowls, iced tea, shaved ice, and more! They're probably the most popular boba franchises I've tried in SoCal. I've only had It's Boba Time from the San Diego location and the Coconut Strawberry Smoothie was my favorite and so, of course, I had to have my coconut fix from this new Riverside location. Although they have a lot of drinks to choose from, they make it really convenient by having a Top 10 list of drinks. Another good drink is their Matcha Strawberry Milk Tea because it's not too sweet. WAIT TIME / SERVICE Boba Tea shops will more than likely have a wait time. Being a new shop with new employees, they were not an exception. I did have to wait about 10-15 minutes for 3 drinks. I'm sure placing an Online Order would have been quicker. Regardless of the wait time, the cashier (lady with short hair -- I'm sure she was the owner) was super friendly and kind. Overall, I'm really happy to have a handful of good boba shops closer to me. If you're coming soon, expect a bit of a wait -- they just opened this month (July 2020). I'm already looking forward to having my next Coconut Strawberry Smoothie again! read more

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Smoothies are really good but the customer service is terrible. They take soooo long to make ur drink! Everytime I come I wait at LEAST 40 mins for 2 drinks read more

My daughter is OBSESSED with boba time and she loves coming here, taro is her favorite and they have a oreo taro that she likes. Staff is soooo kind, I unfortunately didn't clearly catch the name of the young lady who helped me today I think it was Carly, but my daughter says she heard Harley sooo I'm not to sure but I had a coupon with no barcode and to be safe she gave me her managers # to be sure she can use it at this location. She was SUPER nice about it and very helpful I hate pushing the coupon issue but this is the only boba time in our area but I understood that they don't usually use paper coupons which is understandable due to the fact that they have an app for their store. I really appreciated her kindness and patience. read more

Its Boba Time - Riverside - Peach Strawberry fruit tea and Taro Oreo shake w/ boba - Coffee & Tea Near Me - Riverside, California

What happened? I really liked this place. I initially gave it 5 stars a few months back but now not so much. Yesterday night, I walked in and I stood at the counter for 3 minutes. No one greeted me or even acknowledge me, I know they saw me because I made eye contact with a few employees. I'd like to say it was a one- time thing but I've been here a couple times and it's been the same. Also their drinks were great, still are, when done right. Drinks have become very, not slightly, inconsistent in taste and color. I'm hoping for better customer service and consistency in the drinks. The place, itself, looks clean, open, inviting and plenty of seating. Free WiFi too read more

Its Boba Time - Riverside - Sunset Iced Tea - Coffee & Tea Near Me - Riverside, California

Friendly faces, boba is so great! Place is always clean! So many different flavors!! I love boba time! read more

Its Boba Time - Riverside - Thai Tea - Coffee & Tea Near Me - Riverside, California

Service was great- there was a long line, but went fast. I got the matcha pistachio milk tea & my husb got the passion mango fruit tea. Both delicious! Good boba too :) read more

Its Boba Time - Riverside - Boba tea - Coffee & Tea Near Me - Riverside, California

Omg, this place is amazing! I ordered the strawberry coconut smoothie and it was delicious!! Tons of fresh strawberries, perfect amount of coconut full Of flavor. Can't wait to come back read more

Its Boba Time - Riverside - Strawberry coconut smoothie - Coffee & Tea Near Me - Riverside, California

I've come to this place a few times now and outside of there Boba teas, I've ordered some fruit bowls. On both of my visits I have experienced inconsistencies with the portions. These Bowls are $10.50 each and for the last couple of times, they have shortchanged me with the portions. Call and book with employee and could not give me an valid explanation. Took my name and number down and the manager has yet to reach out to me with the issue. read more

Its Boba Time - Riverside - Dragonfruit bowl filled adequately and açaí bowl filled at 50% for same price of $10.50 - Coffee & Tea Near Me - Riverside, California

I came in here on a Thursday night. All the reviews said the boba was amazing and they were not wrong. Didn't notice anything about the service. The lady at the front was very sweet when she took our order and so were the staff when they handed us our drink. I think we waited like 3 minutes. I got the jasmine milk tea which is incredible and my boyfriend got the green tea frappe. SO GOOD! Oh and the macaroons are fire too. We will definitely be back! read more

Its Boba Time - Riverside - Jasmine milk tea - Coffee & Tea Near Me - Riverside, California

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TL;DR Don't get anything too complicated. Someone has incense burning. Went to this location for the first time and got a cheese foam black tea and a dragon fruit acai bowl. The bananas that were black were hidden in the middle of the bowl. The milk tea was good. I was sitting in the booth area and I could smell a very strong incense smoky odor. It smells like the kind your grandma lights at her Buddhist altar. I was very put off and I left because my asthma wasn't gonna have it. I might give this place another chance but I'll be careful and check before buying and leaving with to-go or takeout. First time visit on 8/1/21 read more

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Had a group pick up order but didn't have a chance to drink my Guava Slush until I was home. It had zero sweetness and was just sour. Other drinks were fine. I called in to see what they could do to fix and they only offered to remake the drink if I drove back and they see my drink. No other helpful option was provided to refund or issue a credit for future purchase. I now have zero confidence in their to-go ordering and would rather give my business elsewhere. read more

The definition of an inefficiently ran store. Took 30 minutes to get two boba smoothies. They continued to take orders when they are far behind and the store is way beyond max capacity for safety. Picture was taken after 3 groups had just left. There is a line out the door as well. read more

Its Boba Time - Riverside - Coffee & Tea Near Me - Riverside, California

The neighborhood just puts up with them considering it's the only boba in the area. $15 minimum charge for using a credit card?? I would prefer getting charged the extra 50 cents to make up for the expense. Slow service. I came in the morning, no other customers were around. It took the employees a long time to acknowledge I was just standing there. Walked passed me multiple times. Placed an online order for a specific time. I happen to arrive 10 mins past my pick time and my order was not even started. read more

They made my drink HORRIBLY. My friend got the same thing and didn't like it either. We both ordered a tiger sugar milk tea from here before, so we know what it tastes like. It was way too sweet, like you scrunch your face type of sweet. It seemed like they added extra syrup or something? I love sweet drinks but it was way too much. I waited a while, letting the ice melt and mixing the drink to hope the ice would water down the sugar content. When I asked if I could get the drink I spent $6.75 on fixed or could get something else, I was told that the drink is just sweet and that I could "get another drink if I paid." Another customer was surprised and was like "really, they didn't do anything to help you?" My friend and I both ended up throwing away our drinks. I don't understand how a drink is made below standards and the only resolution is to give more money when it wasn't our fault the drink was made poorly in the first place. I contacted customer service and they supposedly relayed the information to this location, and they have yet to reach out in the 3 weeks it's been. Other companies/ businesses would: 1. Fix my drink and/or 2. Communicate upon complaint Making a bad drink wasn't the issue; the problem was no one seemed to care enough to do anything about it. read more

We took advantage of the app online ordering system. First order gets 20% off. We liked the app because it allows you to adjust sweetness and ice level which is nice especially since we are trying to social distance. Our drinks were just okay. We tried the Pistachio milk tea w/ boba- Tasted like melted pistachio icecream Almond milk tea with boba- Slight almond flavor, but tasted a bit like chocolate Chamango with boba- Kinda melted/watery and didn't have the tamarindo flavor, just chamoy and tajin. Oolong roasted milk tea with boba- Bland and watery. We had to wait for our drinks since we got their a bit early. but we did notice the cashier constantly taking off her mask to sip her drink while she took orders. She also kept adjusting her short dress then proceeded to handle payment. I'm glad she wasn't handling drinks. When we did get our drinks, the Almond milk tea was missing boba. The barista proceeded to double check the receipt and then apologized. Kinda weird they would check the receipt if all drinks come with boba regardless. read more

Average boba, simple menu. Too sweet, artificial tastes, a place for amateur boba drinkers. Recommendations: Anything, doesn't change much USA Rating: 4.2/10 World Rating: 3.4/10 read more

Unorganized staff the place is dirty chairs are uncomfortable. the drinks are not worth it too much sugar and low quality matcha. Waited 30 minutes for two drinks that they forgot to make everyone had gotten their drinks and mine were never made. Another lady didn't get boba in her drink when she paid for it. The manager doesn't seem to care much about service she let the workers deal with the costumers. read more

Yummy! I went in for milk tea but Sadly they don't make all drinks into a slushy (like most places do) so we went with the Oreo and it was delish. read more

Great variety in drinks, flavors, and toppings. Great service and seating area. Very informative about different drinks and sizes. read more

Its Boba Time - Riverside - Butterfly Lemonade & Guava Iced Tea - Coffee & Tea Near Me - Riverside, California

Cool spot. I got their milk tea with boba. It's really good. Boba is fresh. Paid close to $5. Good value. Staff is friendly. Next time I'll try a macaron. Glad I stopped in. read more

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I came in to order a drink, a woman named Jasmine A I believe took my order and had no manners, she takes my order as if she's in a rush, mind you i was the only customer inside ordering. No one else was in here but, me. She made my drink and calls out my number and as I received my drink i said "thank you" nicely and just proceeds to walk away. No manners, no friendly service. No good. read more