Our daughter's new music teacher is teaching their class violin and recommended the store as a…read moregreat place to rent or purchase. We were greeted right away and helped meet our needs. We had to fill out a credit check form for the rental program. They presented us with both a used and new violin option with reasonable pricing for renting and insurance. Their program is great where we can rent-to-own if we decide later to purchase it. All the rental payments are put towards the purchase which is awesome. They also allow you to switch it out if our child outgrows the size. It was a super easy process to pick up a rental instrument and seems like the store has quite the variety of supplies for both wind and string instruments.

After retiring, I decided to take out some music. I bought a classic guitar and asked who played…read morethe saxophone in high school if she wanted to start practicing together. After pulling out the saxophone 30 years, unused, the cork was decaying, crumbling, and dry . We called around a few places, and these guys were fast efficient and a good price. Around $30. I went in with my wife to pick it up, told the guy I was doing some classical guitar and I got an on the spot private tutor lesson lol. It was pretty awesome. All of the suggestions The guy had for me as a new guitar player were perfect. He recommended me a good book to start with. How to properly hold a guitar, etc.. I know things are cheaper on the Internet, and the two things that he recommended to me were definitely cheaper, however, you can't get this type of service from Amazon .

Thank you to Zach at Guitar Center in Reno for your Five…read moreStar outstanding Customer Service. I had purchased an Electric Fender Guitar for my daughter's birthday and fender case last year. This year we both came in to get a small portable PA system and 2 microphone sets which came with cords and stands in a cool pack. As a Drummer, I bought for myself, an Evans Genera HD dry 14 inch snare drum head, my first new drum head for my Tama 7 piece drum kit. I also picked up some new cool drum sticks. I can't wait to try out my new sticks with the sound of my new Evans snare drum head...a drummers dream! You are never too old to start playing an instrument. I am going to be 66 in July and I can say I play piano and I am a drummer. I may never go on tour or play gigs but I know playing the piano and drums makes me happy. Kids who play an instrument do better in school. I know because I have 3 kids. All grown now. All play music. Guitar Center in Reno has lessons if you ever wanted to just learn to play an instrument. You are not too old to start! Piano, vocals, guitar and drums lessons are available. All these instruments in a beautiful store with so many choices. Check this store out. See you again soon. Julie A

This place is absolutely insane. 2 managers hung up on my brother, who was unable to walk due to…read moresurgery, when he called to inquire about my picking up his online order and the difficulty associated with it. I drove over 30 miles to pick up this order for him and while 4 other items on order had no problems, they claimed there was a credit issue with the guitar. They did not tell us this when we called for pick up info, did not tell us this when we arrived and gathered all other items, and only claimed there was an issue after 2 phone calls from my brother AND me going back inside. I asked for a manager in person and both refused to come out and speak with me. I will NEVER return to this place. This is not the first time we've had problems. Their service is garbage, and so is their product. Wish I could give zero stars.

World class luthier! He restored my Les Paul with a broken…read moreneck snapped off his head stock to a perfectly restored Les Paul standard! In for a very reasonable price! You can always tell that Wesley enjoys his work immensely and that's what makes him world class

Wes is a luthier extraordinaire!! Very pleasant and helpful. Very reasonable pricing. You can go to…read morehis site beforehand and see pricing. I have had him work on 2 guitars and two banjos over the last 10 years. I wouldn't even think about going anywhere else.

Products, personal service, lessons superior. A wonderful…read morehome to learn about what music is and what it can do to the physical self. You can learn much how you and your body expand separately and blend. It's a life of its own in you.

I had a technician come by back in 2017, Lamis recommended Wade, who was apparently trained and…read morewell-versed in Steinway's. I own a Steinway from 1875, appraised quite highly. I trusted them to take care of my Steinway, and upon tuning more damage was done. It took me two weeks to find out that the tech did not break not only one string, but three! I found out my self, inspecting it when I heard a bit of a rattle in the higher end. I was told they would come and repair it, and it never was. the ordeal lasted almost a year trying to get the piano fixed. I finally gave up. The company took my money and ran. Here we are, in the year 2023 in my piano was never fixed properly. Shame on them.

Should have stumbled in here sooner. I have driven by it many times in the past but was always on…read morethe way to something else. This past weekend I was going to breakfast down the way, and had some time to kill with the wait so wondered on down. This is a GREAT local music shop with small venue in the back. So many instruments and a very cozy/warm atmosphere. The converted house is the perfect building for this type of business. The owner (or one of them?) was quick to greet us and show us around the place. I tried out a couple of vintage instruments when I was there and he was very knowledgeable and informative about what I was playing. Looking forward to coming back for a live performance at sometime. They seem to have routine jam sessions as well as touring musicians stopping by the place.

Truly a hidden gem in midtown! We stopped by Mountain Music Parlor one day on a quest for used…read morevinyl records. We rang the doorbell and were greeted by one of the owners, Don, and his dog LadyBug. Don informed us that if we were looking for records, we were in the wrong place but told us to come check out what they DID have. Mountain Music Parlor is a cute little shop filled with all sorts of instruments. So many that you'll have to go see for yourself including endless ukuleles, cricket violins, guitars, and more. The most amazing thing about Don was that no matter what obscure musical instrument or accessory we asked about, Don had it! From cajons to violin mutes. He also showed us the performance room where they have different jam sessions including Celtic nights, Old Time, Cowboy, Aloha Ukulele, Open Mic, and Bluegrass. They also have music lessons available for various instruments. I'm so glad to have stumbled upon Mountain Music Parlor and will definitely be getting all of my musical knick knacks from them for the foreseeable future. Always excited when I can support great local businesses like this!

AMS wasted 2 weeks of my life and tied up funds I could have used to buy what I needed from someone…read moreelse. I purchased an item that was virtually destroyed in shipping due to poor packaging. Upon reporting this to to AMS I was told this was an out of stock item. They did offer a discount on a comparable item but not enough to make a difference - $10 off the $80 upsell price. On top of all that they attempted to charge me for a return label and refused to refund my money until they received the item even though it was already damaged beyond any use. I have been doing business with AMS for 20 years but, no more.

Tried for weeks too log on no help . I am a paid customer . They hang up ? Site says we have new…read morelog in procedures ? No Help . They can pee up a rope !!

I was looking for a guitar on Reverb and just happened to see a listing by Bizarre Guitar. They're…read morean authorized dealer for major brands, have a huge selection, prices are very competitive, and it was a nice surprise to realize they're local. Shipping was free, but some things are better picked up in person when you can. You can't really tell from outside that inside there's a really large, well laid out display of guitars and accessories. We had already purchased the guitar I wanted, but I asked to have it unboxed, and to take a closer look and try it out in person. They do individual listings by guitar, so the pictures you see online are of the actual guitar you're buying, which is great. Everything was exactly as shown, and again, it's a lucky find that Bizarre Guitar is local. The store has been in business and family-owned since 1974 (one of the people helping us said he'd been coming here since he was a kid)! Amazing to have such a long history for a music store, and to be able to survive after the emergence of chain stores. I did see that their online return policy was pretty strict, but it also explained that they're getting flooded with returns by people who just wanted to try a guitar out, and while some big box retailers can handle that, it's not sustainable for an independent owner. I am beyond happy with my purchase, and would 100% buy from them again. TIP: Check out their sales on Reverb...unbelievable prices.

Time after time,Bizarre Guitar has Proven to be an Exceptional Store to find your Dream…read moreGuitars.Don't pay any attention to these snippy wimpy negative people who make comments online.They don't have a Clue. No matter what you do-you can't make everyone happy all the time. They've treated me right,with respect & dignity,given me good deals & delivered on their promises.What more can you ask for? The Top Guitar players in the World shop at Bizarre Guitar,& everyday people too. I will Always check with them First to see what they have available at a reasonable price.Do your research,know your price range & let them help you.My first purchase from them was Great,so I came back again & again. Thanks to Bizarre Guitar,my Neighborhood Rocks & Jimi would be Proud

I was treated fairly and respectfully. Tim is a very good luthier. My guitar repair was finished on…read moretime and at a fair price. I couldn't recommend them more !

They recently moved but the new location is Midtown and more convenient…read more The instrument needed was available and we walked out the same day! The prices are reasonable with many options for payment. We are very happy with the variety of options.

How have I not reviewed this place before?? This is, hands down, the best music shop in town! While…read moreI was a musician in my former life, my son is the reason why we keep coming back to Blue Note B's. Blue Note B's was originally recommended to us by my son's trumpet player as THE place to get his horn serviced. They were able to get his antique horn (which once belonged to my late grandfather, a jazz musician from St. Louis, and which sat on a shelf for decades before my son came along) into great playing shape - including straightening out a bend in the lead pipe and getting slides and valves to not stick. My son still plays this special trumpet in a jazz band but also now plays bass in another jazz band. We have been to Blue Note B's for several repairs on his bass instruments - and I have been so impressed with how Wesley has handled many different issues and his expert advice. He has "saved the day" on more than one occasion (thank you, Wesley!!) and has been very patient with my perfectionist son. We have also found other staff to be knowledgeable and accommodating, too. No doubt, this will always be our "go-to" place for all of our musical needs. We are lucky to have Blue Note B's here in Reno!

I had a terrible experience with Blue Note B's. When I signed a contract in March 2022 it was for a…read morerent to own trumpet. (Their rental program has since changed.) I was told I'd be charged 30 equal payments and the instrument would be paid off. They charged me 46 payments, an overcharge of nearly $500. As I was dealing with cancer treatment at the time, I didn't catch this until 2025. When I asked for a refund (based on original agreement) I was denied and told I could apply it toward an upgraded instrument (current policy). I'd give 0 stars for a deceptive trade practice if I could.