this place is amazing. Great service good all the way all all the way around Vince is a nice guy…read moreif you're looking to get some equipment worked on or are you just looking to buy stuff for your band

After retiring, I decided to take out some music. I bought a classic guitar and asked who played…read morethe saxophone in high school if she wanted to start practicing together. After pulling out the saxophone 30 years, unused, the cork was decaying, crumbling, and dry . We called around a few places, and these guys were fast efficient and a good price. Around $30. I went in with my wife to pick it up, told the guy I was doing some classical guitar and I got an on the spot private tutor lesson lol. It was pretty awesome. All of the suggestions The guy had for me as a new guitar player were perfect. He recommended me a good book to start with. How to properly hold a guitar, etc.. I know things are cheaper on the Internet, and the two things that he recommended to me were definitely cheaper, however, you can't get this type of service from Amazon .

Up front I'll just say the employees at this store are awesome and are the only reason I'm giving…read morethis place 2 stars. They're always friendly and try their best to help. The problem is this store just doesn't stock much of anything. I leave there empty handed more often than not. If you're looking for anything outside what the majority of people use they will absolutely not stock it. They didn't even have finger and thumb picks the last time I was there. No tone bars for dobro/lap steel. No variety in flat picks, no resonator guitars, no real variety when it comes to strings. As a guitar store, I would think they would stock a variety of things guitarists would want to try, especially cheaper stuff like picks and strings. I don't know who does the ordering for this place but my guess is an AI algorithm at this point. Just another corporate shithole now I guess.

This place is absolutely insane. 2 managers hung up on my brother, who was unable to walk due to…read moresurgery, when he called to inquire about my picking up his online order and the difficulty associated with it. I drove over 30 miles to pick up this order for him and while 4 other items on order had no problems, they claimed there was a credit issue with the guitar. They did not tell us this when we called for pick up info, did not tell us this when we arrived and gathered all other items, and only claimed there was an issue after 2 phone calls from my brother AND me going back inside. I asked for a manager in person and both refused to come out and speak with me. I will NEVER return to this place. This is not the first time we've had problems. Their service is garbage, and so is their product. Wish I could give zero stars.

Sadly, this last Reno winter helped me understand why humidity control is necessary for solid wood…read moreinstruments in places with large temperature shifts. My ukulele developed a small crack, and needed repair. At the same time, how lucky to be in a town where a skilled luthier is on hand! Wesley at Strings of Reno (new name of the business) offers free estimates, and when I explained the problem, he gave a very detailed explanation of why humidity control is important and some immediate suggestions on how to manage it in a practical way. His estimate for repair was reasonable, and turnaround time was 3 weeks. Great to know if I need a new setup or adjustment he's nearby! His workshop, by the way, is pretty cool. You can see his tools and an array of instruments and some retail from the customer counter. TIP: From the street, go down the shared driveway/alley and park in the center when you see the "Strings of Reno" sign.

Really impressed with Wesley's knowledge and demeanor. Very friendly and helpful, and his shop (now…read morecalled Strings of Reno) is stocked with all kinds of useful stuff for musicians. His pricing for our ukulele repair was very reasonable and he didn't try to upsell us on anything. Also provide fantastic advice regarding proper humidification. The location itself is a little out of the way, but worth the drive for top-notch service that you can trust.

I had a technician come by back in 2017, Lamis recommended Wade, who was apparently trained and…read morewell-versed in Steinway's. I own a Steinway from 1875, appraised quite highly. I trusted them to take care of my Steinway, and upon tuning more damage was done. It took me two weeks to find out that the tech did not break not only one string, but three! I found out my self, inspecting it when I heard a bit of a rattle in the higher end. I was told they would come and repair it, and it never was. the ordeal lasted almost a year trying to get the piano fixed. I finally gave up. The company took my money and ran. Here we are, in the year 2023 in my piano was never fixed properly. Shame on them.

For the last decade and beyond, Steinway Piano Gallery of Reno has hosted our children's piano…read morerecitals and they have been gracious to do so. They are always welcoming and inviting, and don't mind the children trying out pianos and practicing before their recitals. Thank you for being supportive of our learning youth, that means so much to the community! We will be buying a grand piano soon, and would choose no other spot to do it in! You all are great ambassadors to music education in our region. Thank you!!

Stumbled upon this place when visiting Reno! Super cute spot and the owners are very kind. Would…read morevisit again!

Should have stumbled in here sooner. I have driven by it many times in the past but was always on…read morethe way to something else. This past weekend I was going to breakfast down the way, and had some time to kill with the wait so wondered on down. This is a GREAT local music shop with small venue in the back. So many instruments and a very cozy/warm atmosphere. The converted house is the perfect building for this type of business. The owner (or one of them?) was quick to greet us and show us around the place. I tried out a couple of vintage instruments when I was there and he was very knowledgeable and informative about what I was playing. Looking forward to coming back for a live performance at sometime. They seem to have routine jam sessions as well as touring musicians stopping by the place.

Tried for weeks too log on no help . I am a paid customer . They hang up ? Site says we have new…read morelog in procedures ? No Help . They can pee up a rope !!

Is this an actual business? My husbands debit card info was stolen to fraudulently purchase an amp…read more Our bank refunded our money but nobody answers the phone or returns my calls. I think it is a scam altogether!

One of the top guitar shops in America with some of the best people in town! So lucky to have them…read morehere! A Reno tradition!

Time after time,Bizarre Guitar has Proven to be an Exceptional Store to find your Dream…read moreGuitars.Don't pay any attention to these snippy wimpy negative people who make comments online.They don't have a Clue. No matter what you do-you can't make everyone happy all the time. They've treated me right,with respect & dignity,given me good deals & delivered on their promises.What more can you ask for? The Top Guitar players in the World shop at Bizarre Guitar,& everyday people too. I will Always check with them First to see what they have available at a reasonable price.Do your research,know your price range & let them help you.My first purchase from them was Great,so I came back again & again. Thanks to Bizarre Guitar,my Neighborhood Rocks & Jimi would be Proud

They recently moved but the new location is Midtown and more convenient…read more The instrument needed was available and we walked out the same day! The prices are reasonable with many options for payment. We are very happy with the variety of options.

This is the place to go if you need any type of guitar work done, highly recommend Music Fuze!!!read more

How have I not reviewed this place before?? This is, hands down, the best music shop in town! While…read moreI was a musician in my former life, my son is the reason why we keep coming back to Blue Note B's. Blue Note B's was originally recommended to us by my son's trumpet player as THE place to get his horn serviced. They were able to get his antique horn (which once belonged to my late grandfather, a jazz musician from St. Louis, and which sat on a shelf for decades before my son came along) into great playing shape - including straightening out a bend in the lead pipe and getting slides and valves to not stick. My son still plays this special trumpet in a jazz band but also now plays bass in another jazz band. We have been to Blue Note B's for several repairs on his bass instruments - and I have been so impressed with how Wesley has handled many different issues and his expert advice. He has "saved the day" on more than one occasion (thank you, Wesley!!) and has been very patient with my perfectionist son. We have also found other staff to be knowledgeable and accommodating, too. No doubt, this will always be our "go-to" place for all of our musical needs. We are lucky to have Blue Note B's here in Reno!

Nice hometown music shop with good people and service!…read moreHighly recommended! And close to Boulevard Pizza and Bizarre Guitar!!