I cannot understand how anyone gave them a 1-star review. Must have them confused with another…read moreshop. Today I had a tire issue and John (and Jason?) helped me right away. Literally walked into their garage with a tire and a nail lodged in it. Rather than using it as an excuse to sell me a tire (which I said I needed), they told me they could repair it for a fraction of the price. And they did. Within 30 minutes of me entering their garage, they removed the nail, repaired the tire, put it back on my car (and removed the donut), and filled ALL of my tires to the recommended PSI. I don't live in Hagerstown, but if I did, this is the only garage I would go to. Honest mechanics with honest prices. If you live in or near Hagerstown, do yourself a favor and GO HERE.

As the owner of a Jaguar it is very difficult to find anyone to service them. I found this company…read moreand can not be happier. They have treated me better than the Jag dealer who sold me the car. I would recommend them to anyone. Thank you John and Amanda very much!

Dex is responsive, respectful, and honest as all get out. This is the spot you want to get your car…read moreserviced at. Been using a shop in Frederick who don't know what the heck they are doing. If you are looking for trustworthy, honest, and reliable. Dex is your guy.

Honest and reasonable prices…read more More details to post review.

Sure are real quick to answer the phone call just to leave a potential customers on hold and after…read morebeing there on hold for 22mins just hang up. Good job Eby.

They are a great bunch of guys. Customer service is top tier. That's what I like most and they're…read morevery honest.

Fast service at a good price. Got me back on the road for trip. Good communication and good work.read more

Car was in need of a oil change and this place is about a mile from my house. Called up and…read morefriendly owner Eric told me they were very booked but could squeeze in an oil change for me, same day. So surprised, I dropped it off and they had it ready for me in a few hours. Price was much less than I was used to paying for full synthetic so I was happy. Highly recommended!

I was traveling from Solomon's Island Maryland in my RV it is a 1988 Chevy Fleetwood it was…read moresluggish going up hills, I stopped at my sister's house in Hagerstown made some phone calls to other places that work on RVs went to one place they only worked on diesel vehicles, so they refer me to complete car Care. I called complete car Care talk to Eric he told me to bring it in so I got there before he was getting ready to close and explain the situation to him, so he told me to bring it back the next day and I did first thing the next day. He took it for a test drive with me and explained everything on what it was doing and what it could be. He looked at it and found out I needed a starter and carburetor cleaned and some other things had to be done he was very thorough on what it was and what had to be done. There was some things that had to be fixed but I didn't have the time, I had to get on the road back to Pittsburgh PA. But I am thankful he got me back on the road where I can handle the hills better and make it back. If I had more time I would have let him complete everything. He is a very good mechanic. Not only that, he text me to find out if I made it back safely. Thank you very much Eric I appreciate your concern and the great work that you do. May God continue to bless you and your business. Thank you, Eleanor Sweed

They rebuilt my Honda automatic transmission last year. Very professional and courteous, but they…read more"improved" the OE unit with various modifications to "upgrade" the Honda design. One of the modifications was the installation of an external oil cooler, which is always a good idea, but I think they also installed what hot-rodders call a "shift kit". I wish they hadn't done this. It shifts very hard, particularly 2-3 and 3-4. I'll bet that this thing lasts the 25k warranty, but my motor mounts and CV joints probably won't :( If you use this shop, ask about the pros and cons of any potential modifications they will be performing.

My 20 year old daughter had a horrible experience at this shop. She said he was rude when she made…read morethe appt - our first red flag! We should have known better than to bring it to this shop. She wanted to know why the car was making a terrible sound. She dropped it off the night before and didn't hear a word from him until it was time to pick up. Upon arriving, David said "I can't do anything, take it to a dealer and it's $140 because we hooked it up to a scanner" - He never called to ask if this was okay and explain to this NOVICE customer if she was willing and able to pay $140 for the evaluation. He also made her wait in the lobby for 25 minutes prior to giving her the fabulous news! Incredibly disappointing! We will never be back and will share our experience far and wide! :( No wonder why women are afraid to take their cars to mechanics!

Started my car shopping before christmas when my previous car died I inquired about two cars that I…read moreliked and wanted to take them out for a test drive. I went and drove them on a Saturday told Tony I would get back to him sometime during the week about which one I was going to go with. During that time he didn't hassle me(unlike some of the other places I looked) he was very helpful answered any questions I had.Maybe a week or less than that after test driving I purchased my car and since I went through my bank the process was quick and easy.

Bought my car about a year ago have had it in for regular maintenance. Grayson is always very…read morepleasant and respectful. overall great experience with them.

Jim made the MD State Safety Inspection for an old car very easy. He described, with knowledge,…read morewhat it took for it to pass and offered very honest options. Would absolutely recommend for any type of service. A really great experience.

More parking space because everything went well, except for the fact that they didn't have enough…read moreroom to park my car and to park the car long enough to get the parts that might be necessary to repair my car