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Vienna, VA

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iTechRepairs

4.8 (131 reviews)
Closed • 10:00 am - 9:00 pm

Services - iTechRepairs

Desktop computer support

Laptop support

iTechRepairs Photos

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Recommended Reviews - iTechRepairs

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8 years ago

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9 years ago

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9 years ago

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9 years ago

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8 years ago

Awsome service and fast. Reasonable prices. Even available on a Sunday morning. Very dependable!

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9 years ago

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9 years ago

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9 years ago

Great service! Was able to accommodate an appointment and fix my phone within 90 mins. Only took David about 30 mins to do the work.

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9 years ago

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11 years ago

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10 years ago

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11 years ago

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11 years ago

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9 years ago

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12 years ago

David repaired my cracked iPhone 5s like a brand new one! It took him about 25 minutes and the fixing time is flexible. Highly recommend!

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10 years ago

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7 years ago

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David G.

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9 years ago

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11 years ago

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9 years ago

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9 years ago

I broke my screen and David was very helpful in repairing it with OEM parts. The turnaround time was faster than any other shop!

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9 years ago

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11 years ago

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10 years ago

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9 years ago

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10 years ago

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11 years ago

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10 years ago

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12 years ago

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11 years ago

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10 years ago

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11 years ago

Fixed my smashed iPad super fast, great communication about status and when I could pick it up. So much cheaper than the Apple Store!

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Ask the Community - iTechRepairs

Review Highlights - iTechRepairs

“I was happy to have the items finally repaired and let David know I'll be returning with any future needs.”

Mentioned in 74 reviews

Read more highlights

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Mr Fix - Phones, Computers, and More - iPhone logic board micro soldering repair in real time while you wait.

Mr Fix - Phones, Computers, and More

(26 reviews)

Falls Church City

Brought in a overheating and dead Iphone. He was able to diagnose the problem and recommend a…read morerepair. Cost came in right in the middle of the estimate range. Thank you Mr. Fix.

Update: I was not contacted by the owner, and I have texts from the business refusing to refund the…read moreservice. They originally offered to refund the labor only or replace the part again, but after two failed installs, that wasn't a good resolution plan. I was able to get an approved dispute with my credit card company and was fully refunded. A reply to my review making it look like there was an attempt to refund me isn't transparent. Again, sometimes it's best to measure a business on what happens when something goes wrong, not just when everything goes right. A true measure of a business is how they handle things when things go wrong. I want to start by saying the actual service experience was good. Fast turnaround, friendly staff, and when my first screen replacement had dying pixels, they replaced it under warranty without any pushback. That part of the experience deserves credit. However, the second replacement screen was also defective. Graininess in low light, visible dark spots, and the screen would go completely black during phone calls. At that point I asked for a refund rather than a third installation, since I'd already spent enough time and didn't want to gamble again on the same part. This is where I think the real test of a business happens. Anyone can deliver good service when everything goes smoothly. What matters more is what happens when it doesn't. I had an independent diagnosis from Apple confirming the display issue, and the shop initially agreed to a refund on the condition that I return the old screen. The problem was that Apple, who repaired the phone separately, retains all replaced parts as their own property and doesn't return them to customers, a policy I confirmed directly and documented for the shop. In the end, the shop declined to issue a full refund and only offered a partial refund for labor, even though the part itself was the source of the defect, not the installation. I came into this wanting to be fair, and I gave the business multiple chances to resolve it. I think it's reasonable to expect a full refund when a product fails twice, especially when returning the part wasn't even possible due to circumstances outside my control. I'd recommend this shop for routine repairs based on their speed and friendliness, but be aware of how they handle things if something doesn't go as planned. They would reference that they work with the local Apple Store, but I spoke with the Apple Store and they have several customers come in after poor third party replacements and service.

1 Stop Connect - This is the aftermarket amp that I told them not to use

1 Stop Connect

(20 reviews)

1-Stop Connect review I recently purchased an S20 Samsung…read morephone, to replace my iPhone 6s - yes, it's been a while since I got a new phone. I went to 1-Stop Connect to help me with the purchase and the set-up. I had been to them before and was pleased with their services, so I went back. Nick and his staff are very welcoming, professional, and knowledgeable. This replacement was a bit of a challenge - apparently, companies aren't too happy when you switch over to the competitor. Nick found me an unlocked Samsung at a competitive price, which I'm also hoping to use overseas. He set up the phone and helped me transfer all my information. Most of it went very smoothly - WhatsApp was a challenge, but he spent the time needed to make it happen. Nick also followed up with me the following day to make sure everything was working properly and he answered a couple of questions I still had. A week later, all the kinks are gone and I'm very happy with my new phone. Thanks, Nick. 1-Stop Connect has become my go-to resource for electronic devices, and I'm happy to recommend them.

Once again I found myself at this facility while heading to New York... Decided to pick up a laptop…read morefor my uncle this time as he has been repeatedly saying he was going to get one but he wanted to be simple. I asked Nick to give me a nicely refurbished laptop with very little apps on it as to not overwhelm my 71-year-old uncle. He states he just wants to be able to send and receive emails and to do the occasional search. I told him that's all anyone does these days, lol anyway Nick was able to find me one almost immediately and threw in the charger and a case.

uBreakiFix by Asurion

uBreakiFix by Asurion

(32 reviews)

My laptop's fan was being FAR louder than it should; after getting an initial diagnosis from Best…read moreBuy (where I bought the computer), the folks at Geek Squad recommended this location. I was excited--after all, it was only a short drive from me--but I was also nervous; I've had issues with computers before that had taken months to get fixed. I didn't want to be computer-less for all that time! Thankfully, the folks at uBreakiFix live up to their name. Even though they had to order a specific part for my computer, the repair was finished within a week. Every step of the process that I needed to know about was explained in concise detail, and I never found myself asking "Wait, WHAT are they doing to my computer?" And throughout the entire process, the people I interacted with were kind, cheerful, and patient. If you have a device that needs repairs, uBreakiFix is the place to get those repairs done. (Also, several employees complimented the stickers I had on my laptop. That has nothing to do with the repair, but it made me very happy.)

Brought my iPhone 12 Pro Max in for a back glass repair. It cracked almost immediately after I put…read moremy case on, and they blamed me instead of their workmanship. When I removed the broken glass myself, it came off in one piece with zero adhesive and debris in the corners -- clearly the cause of the crack, not misuse. I brought it back and asked for a proper reseal (color didn't matter to me). They installed an aftermarket glass that looked fine and held up with my case. Later the phone got rained on. Because the back glass was never properly resealed to IP68 standard, water got inside and the phone is now stuck in recovery mode -- almost certainly a fried motherboard from that leak. The Herndon manager refused to warranty it, calling it "water damage" and ignoring that their failed repair is what let the water in. I then took it to the Myrtle Beach location to try drying it out -- they cracked my screen and said Herndon would coordinate a replacement. That never happened either. Two locations, two failed repairs, zero resolution.

iTechRepairs - electronicsrepair - Updated November 2026

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