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    Ask the Community - iTech Gurus

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    CPR Cell Phone Repair - Cedar Falls

    CPR Cell Phone Repair - Cedar Falls

    (2 reviews)

    absolutely not. i was guranteed my phone will be fixed with $200 to fix the screen. it was not…read morefixed my phone turns on and off every 2 minutes. it didn't do that before. i take it back and another guy asks me "do you know which screen replacement was used?" i was like "huh". he looks it up on computer and says "ooh alright , thats why it was only $200. it may need the other screen (believe he said oem something like that)" i was like "well how much is that?" he said "$430 somehting." i was beyond frustrated. if i was told from the beginning its a possibility it may need a $400 something screen, i wouldn't have gone through with it whatsoever. i could have upgraded for $450 but wanted to save $200 since its rent week. he said "we can apply the $200 you spent to the balance." like thats not the point here. that's expensive to get a phone fixed. then he said i could use those 200 towards a phone in their store. which one of the cheapest iphone they had was $800. id still be spending way more. so i basically gave away $200 for free. all he said was "sorry about that". i left stressed out and frustrated.

    Went in with a cracked screen. I fell on a sharp rock and cracked it well enough that a spot went…read moredead and left lines through the screen. The KID took 3 hours, but he had a massive repair before me. When I went back, my screen didn't work. It worked well enough before, but now it wouldn't work at all. He said it was "due to the dust" that the board broke. I've had this screen fixed before, no issues. He broke my phone and wouldn't admit it. Then he had the audacity to offer a Samsung phone for $100 when I had an iPhone. I then proceeded to ask where the nearest USCellular store was at, "just down a ways" he said. I nearly jumped the counter! How was I supposed to find it when I had no cellphone due to him?! Turns out "down a ways" is just behind the building, across the street. Kid didn't seem like he knew what he was doing at all.

    UScellular & T-Mobile

    UScellular & T-Mobile

    (13 reviews)

    $$

    'Cole' & 'Soph' were incredible--- extremely helpful with a complex problem:…read moreHighly recommend...

    My husband and I went in there wanting to change our phone service from boost mobile and get…read moresomething better and got great phones that we really liked spent almost 300 dollars that we really couldn't afford but just decided it's now or never and walked out only to find out that we lived in a dead zone and the towers near us was only 4g and we didnt have any service where we lived. We called tech support and they ran tests and they were really bad. How in the h.. E... Double toothpicks were we supposed to pay them every month when we couldn't even use our phones? You would think they would do tests or tell you before walking out with phones whether or not the phones would even work! They said it could be a year before more towers would even be up. That's pretty messed up. We took our phones back and they did wave our fee for bringing the phone back but they were still trying to charge me for the connection fee. I was like.... Uhhhhhh connection fee for phones we couldn't use???? I wanted all my money back. Also the strip on my card wouldn't work when I paid for the phones and the guy manually punched in the numbers to Take money.. But they couldn't manually do it to give me back my money conveniently. So now I have to wait 7 tp 10 days for a check. Do not go there unless u know u are near a tower. Even then your phone won't work in some places in waterloo cedar falls. My husband couldn't use his phone at work and I couldn't use my phone in elk run in my mom's house. Go somewhere else. I dis chew them out... I'm not usually a Karen but I dis get all my money back. Well not yet.. Waiting for a check. Good luck to me.

    Quick Phix

    Quick Phix

    (6 reviews)

    Went in with my ps5 in December of 2024, to try to get my hdmi port fixed because it was not…read moreconnecting to my tv. When I got there I was not greeted with much kindness, they said they would fix it and it cost $215. A few days later I got my ps5 back and it worked until about a week ago, towards the end of August 2025. The receipt I got said it was good for a 1 year warranty, but when I called they said it was only for 90 days. So I took it to a new place (Computer Reboot) and they said they will fix it. they sent me pictures of how the other place had it looking and how the new place fixed it and said that CPR did a terrible job, i definitely will not be going here for anything again.

    Now called CPR. Went in with a cracked screen. I fell on a sharp rock and cracked it well enough…read morethat a spot went dead and left lines through the screen. The KID took 3 hours, but he had a massive repair before me. When I went back, my screen didn't work. It worked well enough before, but now it wouldn't work at all. He said it was "due to the dust" that the board broke. I've had this screen fixed before, no issues. He broke my phone and wouldn't admit it. Then he had the audacity to offer a Samsung phone for $100 when I had an iPhone. I then proceeded to ask where the nearest USCellular store was at, "just down a ways" he said. I nearly jumped the counter! How was I supposed to find it when I had no cellphone due to him?! Turns out "down a ways" is just behind the building, across the street. Kid didn't seem like he knew what he was doing at all.

    iTech Gurus - itservices - Updated May 2026

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