Terrible they had me pay for what I wanted done. Then they said I was no longer covered and refused…read moreto give my money back. Total scam

I brought my laptop in with a battery header issue on the motherboard and they charged me $100 just…read moreto tell me that can't repair it. I already knew the issue, I just wanted to see if they could do anything about it, not charge me for nothing. I then brought it to Riley over at Computer Reboot and he fully repaired my laptop by installing a new motherboard and replacing the battery and charged me much less. Also only took 2 days! Embarrassing business by ITech. Do not recommend if you need anything done that isn't stupid Apple.

Net works is a great computer repair service! Offering affordable quality service and a great…read moremaintenance plan that saves you lots of money in the long run! Very helpful and friendly service

AMAZING! Riley really knows what he's doing. He repaired my PS5 in 3 hours. 3 hours! And did a…read morequality job! I was actually in shock with how honest and helpful he was. I recommend computer reboot. Good value and great service. I had a faulty hdmi port, and needed it fixed. And he did just that, the hdmi port is working no issues and I can now use it again without any issues. Such fast service! I thought my ps5 would be with him for a few days, but he said "I'll have it done same day" and he lived up to that claim!

Took by 4yr old laptop in with 3 documented issues (screen shots, Windows errors, descriptions) and…read moreafter not hearing a word for a week called to get an update. The tech gave me the standard response to blow a customer off - "my investigation leads me to believe its a driver issue, but HP is bad about... blah, blah, blah. One of the issues was clearly a hardware related issue it was limited to 1 key on the keyboard and it was intermittent, but would get worse with use. Not a driver issue. Within 2 days of calling the shop called me and told me it was ready and that it was a driver issue. When I picked it up and said, "The keyboard was a driver issue or did you clean it and find a dead bug in there?" He mumbled something about it working now. The cost was fair, even it was a driver and not a hardcore tear down and rebuild, but the one issue that may have been a driver issue (touch pad quits functioning ) failed again within the 1st hr of use and the 3rd issue was likely not looked into (Laptop camera cant be found by apps), so it doesnt work. All three issues were documented and printed out for the tech when I left the machine. Verdict - The charge was not outrageous, so if any one of the things had been fixed I would not have written this review. But nothing was fixed so here it is. Administratively, communication was poor, ticket documentation is very poor. I emailed the business and did not receive a response. The shop space did not inspire confidence either - I know tech people can be "messy desk motivated" but as a customer I would prefer to see the customer facing business squared away and locked down. If you have serious problem wiht your computer hardware, I would think twice before committng here. If your budget sensitive and the issue is "easy" then this might be a good choice. PS, I was ready to buy replacement hardware for the keyboard which would have run the revenue higher but like I said I dont think it was looked at.

Went in with my ps5 in December of 2024, to try to get my hdmi port fixed because it was not…read moreconnecting to my tv. When I got there I was not greeted with much kindness, they said they would fix it and it cost $215. A few days later I got my ps5 back and it worked until about a week ago, towards the end of August 2025. The receipt I got said it was good for a 1 year warranty, but when I called they said it was only for 90 days. So I took it to a new place (Computer Reboot) and they said they will fix it. they sent me pictures of how the other place had it looking and how the new place fixed it and said that CPR did a terrible job, i definitely will not be going here for anything again.

Now called CPR. Went in with a cracked screen. I fell on a sharp rock and cracked it well enough…read morethat a spot went dead and left lines through the screen. The KID took 3 hours, but he had a massive repair before me. When I went back, my screen didn't work. It worked well enough before, but now it wouldn't work at all. He said it was "due to the dust" that the board broke. I've had this screen fixed before, no issues. He broke my phone and wouldn't admit it. Then he had the audacity to offer a Samsung phone for $100 when I had an iPhone. I then proceeded to ask where the nearest USCellular store was at, "just down a ways" he said. I nearly jumped the counter! How was I supposed to find it when I had no cellphone due to him?! Turns out "down a ways" is just behind the building, across the street. Kid didn't seem like he knew what he was doing at all.

I had a lot of files/folders that needed to be cleaned up. Chris took care of the issues that I had…read morein a timely manner. I feel the price is fair.

My laptop suddenly quit working so I called One Solution for help. They were absolutely awesome!…read more They were quick in responding and diagnosing the problem. My computer is now working perfectly. I am so glad I went to One Solution for their expertise in fixing my laptop. They are personable, knowledgeable and their prices are very fair. Five Stars!