Terrible they had me pay for what I wanted done. Then they said I was no longer covered and refused…read moreto give my money back. Total scam

I brought my laptop in with a battery header issue on the motherboard and they charged me $100 just…read moreto tell me that can't repair it. I already knew the issue, I just wanted to see if they could do anything about it, not charge me for nothing. I then brought it to Riley over at Computer Reboot and he fully repaired my laptop by installing a new motherboard and replacing the battery and charged me much less. Also only took 2 days! Embarrassing business by ITech. Do not recommend if you need anything done that isn't stupid Apple.

Great service. Nice cheap…read moreComic books. Good discounts. Nice stuff. Good video games. At stuff. Really cool. Comic books.

Awesome video games, movies/shows, card shop located right next door to Target. DEFINITELY worth a…read morebrowse whenever you're in the area and the only card shop in the entire city! Customer service is great - the employees are so friendly and quickly pick up on if you're a returning customer and build some great rapport. They are just as passionate about playing/using the goods that they sell, which we love to see! Card selection is pretty sweet in the way of Pokemon cards. They might not always be in the best condition, but their pricing is typically very fair when it comes to these kinds of shops, so we respect that. They don't typically have pricing listed on the card sleeve though, so you either need to ask or sort of make the gamble once they ring it all up, which is a bit peculiar. My favorite part of Video Games Etc is the fact that they are always running "sales" of buy 6 cards, get the 7th free or buy x amount of used dvds, video games, etc. and get your next one free. It's very similar I would say to 2nd and Charles kinds of deals and gives the vibes of being a smaller 2nd and Charles in general, which is lovely to see!

absolutely not. i was guranteed my phone will be fixed with $200 to fix the screen. it was not…read morefixed my phone turns on and off every 2 minutes. it didn't do that before. i take it back and another guy asks me "do you know which screen replacement was used?" i was like "huh". he looks it up on computer and says "ooh alright , thats why it was only $200. it may need the other screen (believe he said oem something like that)" i was like "well how much is that?" he said "$430 somehting." i was beyond frustrated. if i was told from the beginning its a possibility it may need a $400 something screen, i wouldn't have gone through with it whatsoever. i could have upgraded for $450 but wanted to save $200 since its rent week. he said "we can apply the $200 you spent to the balance." like thats not the point here. that's expensive to get a phone fixed. then he said i could use those 200 towards a phone in their store. which one of the cheapest iphone they had was $800. id still be spending way more. so i basically gave away $200 for free. all he said was "sorry about that". i left stressed out and frustrated.

Went in with a cracked screen. I fell on a sharp rock and cracked it well enough that a spot went…read moredead and left lines through the screen. The KID took 3 hours, but he had a massive repair before me. When I went back, my screen didn't work. It worked well enough before, but now it wouldn't work at all. He said it was "due to the dust" that the board broke. I've had this screen fixed before, no issues. He broke my phone and wouldn't admit it. Then he had the audacity to offer a Samsung phone for $100 when I had an iPhone. I then proceeded to ask where the nearest USCellular store was at, "just down a ways" he said. I nearly jumped the counter! How was I supposed to find it when I had no cellphone due to him?! Turns out "down a ways" is just behind the building, across the street. Kid didn't seem like he knew what he was doing at all.

'Cole' & 'Soph' were incredible--- extremely helpful with a complex problem:…read moreHighly recommend...

I stopped by this store while on RAGBRAI with a phone emergency. Ellie did a great job helping me…read moreout and spent extra time past business hours to take care of me and get me running with a new phone. She was kind, patient and worked with me to troubleshoot alternative solutions. Her service was a bright spot in my trip. Recommend seeking out Ellie if you need a new phone.

Went in with my ps5 in December of 2024, to try to get my hdmi port fixed because it was not…read moreconnecting to my tv. When I got there I was not greeted with much kindness, they said they would fix it and it cost $215. A few days later I got my ps5 back and it worked until about a week ago, towards the end of August 2025. The receipt I got said it was good for a 1 year warranty, but when I called they said it was only for 90 days. So I took it to a new place (Computer Reboot) and they said they will fix it. they sent me pictures of how the other place had it looking and how the new place fixed it and said that CPR did a terrible job, i definitely will not be going here for anything again.

Now called CPR. Went in with a cracked screen. I fell on a sharp rock and cracked it well enough…read morethat a spot went dead and left lines through the screen. The KID took 3 hours, but he had a massive repair before me. When I went back, my screen didn't work. It worked well enough before, but now it wouldn't work at all. He said it was "due to the dust" that the board broke. I've had this screen fixed before, no issues. He broke my phone and wouldn't admit it. Then he had the audacity to offer a Samsung phone for $100 when I had an iPhone. I then proceeded to ask where the nearest USCellular store was at, "just down a ways" he said. I nearly jumped the counter! How was I supposed to find it when I had no cellphone due to him?! Turns out "down a ways" is just behind the building, across the street. Kid didn't seem like he knew what he was doing at all.

AMAZING! Riley really knows what he's doing. He repaired my PS5 in 3 hours. 3 hours! And did a…read morequality job! I was actually in shock with how honest and helpful he was. I recommend computer reboot. Good value and great service. I had a faulty hdmi port, and needed it fixed. And he did just that, the hdmi port is working no issues and I can now use it again without any issues. Such fast service! I thought my ps5 would be with him for a few days, but he said "I'll have it done same day" and he lived up to that claim!

Riley is so amazing. So happy to have my laptop back. Not only did he fix it and provided me with a…read moreloaner while parts had to be ordered. He held on to my laptop for 2 months while I was sick and couldn't pick it up. My laptop wouldn't power on at all. at first, he checked to see if it was something simple like a charging cord... it wasn't it was something internally needed to be replaced. I know I will be coming back to him for future services. He is quick at finding what's wrong with laptops and helping you as the customer make the best choice for you.

Verizon is pathetic I every way I already wrote my whole thing out last time. Now they just took…read more1500.00 f Dollars out of my back account without permission. I am beyond pissed !

I gave them one star and that was being nice They have no…read morephones in stock. It was like we were putting them out when trying to get information I ended up going to Verizon on Telegraph. The Verizon store on Telegraph was fantastic. Large selection of phones and customer service was outstanding

This place is great. Especially if you want to get a new but used phone, get home with it and think…read moreabout how easy that was, get it activated, then wake up the next day and have your iPhone Flash the blue screen of death for like 6 hours , while wasting all that time on the phone with Apple, but no fix . It gets better: That same day you drive 60 miles to take the broken phone back, thinking that it's just a coinsedense and you'll be able to make the next one work , (silly assumption on my part I guess). You arrive and the service is terrible, the worker is complaining about how she was supposed to get off of work 5 minutes ago, doesn't help you whatsoever, complains when you ask to see a certain phone, rolled eyes when you ask a question, and doesn't know a damn thing about the products she's selling .. Then finally you will pick out a phone that you fall in love with, you will think that it was just a one time thing (high hopes?), you trust them when they lie to you , and get home and try to activate it, then BAM. your carrier will tell you that the phone is not unlocked and it still connected with someone else's account and that there's no way you can activate it..... I drove over 200 miles for this to happen , then I call to talk to manager, no one would answer for an hour. When I did talk to someone, that could have cared less, (who was unhelpful and uneducated and useless to me for 1 minute), I dropped the call and lost connection to wifi, (because I was using an App on my "basically new phone") and guess what? No answer from me now.. They must not like being called out on their B. S. Don't trust them .

Bought great quality product from them, and can't wait to do business with them again, staff was…read morefriendly and the service was fast