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Ital Masonry

5.0 (1 review)

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15 years ago

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Groundworks

Groundworks

(57 reviews)

The experience of having a roof installation can be stressful. However, the entire team at Jersey…read moreRoofing made the entire process easy and calm. From the sales team to the installation, and customer service, everyone was helpful and responsive. The installation crew and foremen were knowledgeable and kept the team on schedule working into darkness. Clean up was amazing. No debris was left overnight or the next day. Nails were vacuumed, even attic spaces were vacuumed. I can not say enough about Minn!!!! When customer service is no longer valued, she exemplifies what it means to put the customer first. She answered all my questions (no matter how trivial) with respect and kindness. She was extremely responsive dispatching a team (prior to the installation) when I had a ice damming leak She kept us inform throughout the installation process. If I could give them 10 stars I would. GREAT JOB!!

I needed push piers to stabilize my home's foundation, and after getting several quotes, I chose…read moreGroundworks. Their pricing was similar to the competitors, but what set them apart was that they offered unlimited pier depth per section. Other companies had limits--for example, up to 20 feet, then an additional charge per foot after that. I'm glad I went with Groundworks because several of my piers ended up going 90 feet deep across 16 sections. With another company, that could have cost me significantly more. I also had their gutter guard system installed (similar to a French drain, though they claim it's better), along with a vapor barrier and mold treatment. I will say, if you have a serious mold issue, I'd recommend hiring a dedicated mold remediation company instead. I did have an issue with the mold spray, but after calling a couple of times, I was able to speak with a manager who surprisingly took my concerns seriously and resolved the issue. The salesman who came to my house, Randy S., was excellent--very thorough and knowledgeable. He always answered my calls and would text be back in a reasonable timeframe. One thing I didn't like was the same-day discount tactic. They present you with a price, then offer 10% off (or whatever discount they choose) if you sign that day. It puts pressure on you to make a major decision on the spot, which is difficult when you're spending over $50,000. There is a three-day cancellation window, but some people may see the discount as more of a sales tactic than a real benefit. I also want to mention the foreman on the job, Jose G. He was great--he answered all of my questions and even let me watch and learn a little while they were working. Overall, I was very pleased with the experience. Their warranty is transferable, which is a nice bonus, and hopefully I won't have any more issues going forward.

Ital Masonry - masonry_concrete - Updated May 2026

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